5th Generation iPod won't reset

Hi guys,
I'd really appreciate it if you could help me out. I just bought a new iPod 5th Generation (30gb with video). For some reason, it froze and won't reset. I've tried to do what apple.com says (hold menu and play buttons), but it doesn't work. Anyone have any suggestions?
Thanks a lot
Dell Windows XP

Never mind. I was pressing the wrong buttons. Oh well, live and learn, right? Lol. Alright, so I'm good for now.
Thanks

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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
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Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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5th Generation iPod won't reset

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