5th Generation Nano not recognized by iTunes

My iPod is no longer recognised in iTunes although my PC does recognise it. I haven't had this problem before. "Help' was not helpful. I uninstalled iTunes and reinstalled it, changed USB ports to my iPod but although it knows there is an Ipod plugged in it doen't recognise it. can you help please?.

Question asked by planb77 which you never responded to needs to be answered:
Have you carefully worked through each and every single suggestion in this Apple support document then?
iPod not recognized in 'My Computer' and in iTunes for Windows
If you have tried all the mentioned suggestions from the Article, it's time to take your iPod Nano to your local Apple Store or an AASP.  Let them examine as they have the proper diagnostic tools to do so.

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