5th Generation?
How do you know what generation ipod you have?
See if this helps;
http://docs.info.apple.com/article.html?artnum=61688
Cheers!
-Bryan
Similar Messages
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My ipod nano 5th generation will no longer play any of it's loaded songs. It still plays the video that is on it, and the radio works. It is not recognized by itunes and I have gone through all their help steps. Is there some other way to restore it?
If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HI!!!HELP?someone............new ipod 5th generation user here....pls
I bought a new ipod 5th generation (30gig)2 and a half months from now.
Problems:
1.) I accidentally/i intended to reset my ipod while still connected to pc (windows xp->how stupid of me.
2.) After resetting all videos,songs etc... are gone but pic are still in my ipod-> where did they go?deleted perhaps?
3.) I deleted the itunes, restart my pc and reinstallitunes and again and restart my pc bec itunes no longer recognize my ipod->(itunes says:i need to have an ipod software updater to restore factory settings)
4.) I go to the apple website to download latest ipod updater then i saved it to: Save to disk
5.) Then in my pc desktop an icon for adobe:ipodsetup.exe->click it but it says:There was an error opening this document.The file is already open or in use by another application.-> cant understand what it implies...
6.) So because of that i deleted all the remaining files in my ipod which was MY PICS. so it leaves my ipod no songs etc as in empty as ever.
7.) I reset it twice and turned it ON->of course not connected to pc or anything-so i checked out the SETTINGS of my ipod, then to ABOUT, then discovered that -IPOD SONGS:0,VIDEOS:0,PHOTOS:0,CAPACITY:27.8(i have no questions about this i know why 2.2 was already consumed because of the menus/internal settins whatever), but AVAILABLE:23.5!!!!!!!!->WHY?I THOUGHT IT WILL GO BACK TO 27.8, does this mean my ipod has some defects or something?i took care of my ipod has a protective crystal casing, never fall of from my hands/while being use in short its my partner in life as of now.
8.) so if anyone who has a kind heart to hear my problems please help me..thank you
ipod 5th generation (30 gig video) Windows XPWOW, you have a big problem. My first suggestion is to restore your ipod, like btabz said. Other things you could do are 1). Send it in to a electronics store or apple.
2). Get a new ipod (LAST RESORT)
3). 5 R's- See http://www.apple.com/support/ipod/
-Taps- -
Ipod touch 5th generation had to be backed up to itunes to transfer data from old iPod.Itunes backup deleted and no longer used now no longer able to be recognize my new iPod on windows or itunes. HELP.
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
Peace, Clyde -
The head phone jack on my brand new iPod touch 5th generation is not working properly
The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
Help - My 5th Generation Ipod not recognised by ITunes but 1st Gen Ipod is!
Can anyone help? This is driving me mad!
I recently purchased a 5th Generation 80gb Ipod. Before installing to my PC I downloaded the latest 7.2 version of ITunes together with quicktime. However whenever I plug my new Ipod in, nothing happens other than the 'Found New Hardware Wizard' appearing in XP asking for the driver to be installed and the Ipod Charging/displaying that it is fully charged.
I have spent hours going through the apple site and following their suggestions on this and have done the following:
Re-started the iPod service
Uninstalled and re-installed ITunes 7.2 (at least 5 times now!)
Deleted all my temporary folders and temp internet folders and cleared cookies, files, etc
Ran Windows Install Cleanup Utility to clean up any leftover installer files
Tried the Ipod in all of my USB 1 & 2 ports (My MESH PC is less than a year old)
I then contacted Apple Support who suggested I try my Ipod on another computer and if it didn't work to return it to them. So I duly installed iTunes (7.2) on my laptop at work and hey presto my Ipod was recognised and I was able to download a few tunes.
I glean from this that there can't be a fault with the Ipod itself??
Back at home I re- tried all of the things above and then after still no joy I connected my old 1st generation ipod to my pc and after some time ( at least 5 minutes) iTunes recognised the old ipod and syncronised. Using the same USB Port and the same cable I plugged in the new Ipod but still nothing happened other than being asked to install the driver once again!
Now all would be fine if I kept my music collection on my work laptop but unfortunately this is not possible and I could even get into serious trouble for having iTunes on there.
If anyone has any suggestions I would be really grateful as £200+ is a lot of money to pay for something that does not work!The "driver" never was available from Apple. The driver files that Windows uses to communicate with an iPod are standard Windows OS drivers for a USB Mass Storage Device. If Windows cannot/does not recognize your iPod at all, not even at the driver level, it's likely an OS issue, unless the iPod fails to work on another computer as well. At that point you'd been dealing with a bad cable or bad iPod. Since another iPod works with the same cable, then it should be fine.
Try everything in this article that you haven't already tried:
http://docs.info.apple.com/article.html?artnum=61711 -
Please Help! Locked out of ipod touch 5th generation
Okay so I have a Ipod 5th generation and I am currently locked out of it. I have tried the method where you press the lock and home button, but when I try to do that it just says when its done that an error has occured during the process. So can somebody please help me try to figure this out? Thanks!
What was the exact wording of the error message?
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My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!
You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/
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I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My home button is broken ipod touch 5th generation and wont open and itunes wont recognize it
my home button is broken ipod touch 5th generation and wont open and itunes wont recognize it
Turn on without Home/Power Button
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Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod Classic 5th generation will not sync with new MacBook
I have had a 5th generation iPod classic that I have been super happy with. I have used it with several PC laptops. Because I have gone through so many PC's, I decdied this year to get a new MacBook Pro. Since my old PC was dying it took forever to get all my music and videos transferred to my new MacBook. Anyhow, I have had no luck syncing my iPod with my new MacBook. I have read several other posts (but mostly older like 2007-2010) that others have had similar problems. Here is a quick list of what I have done/what has happened:
Initially, I would get one of two messages:
'The ipod '(My Name) ipod' cannot be synced. An unknown error occurred (-124)'
- 'The ipod '(My Name) ipod' cannot be synced. The required folder cannot be found.'
Two times it told me I needed to use a USB 2.0 port (but I have a new MacBook and was using the newer 3.0 port). I haven't seen that message since.
It actually "transferred" over 4500 of my 7000 items (I have a ton of music that I use for my job) and then just stopped. When it was disconnected only about 200 songs were actually on my iPod.
I've restored it several times.
Seems to "freeze" on random songs or videos and will not continue to sync, even theough the iPod says it's syncing. Then iTunes freezes. I have to "force quit." Sometimes (but not all the time) if I try to re-open iTunes, I get a message that says iTunes is locked.
I thought maybe my cable was bad (it was the original that came with the iPod). I actually spent $20 and got a new one. No luck.
With the new cord iTunes now gets frozen on the 3rd or 4th song it is trying to transfer. Once I disconnect the iPod (I have to disconnect with ejecting because iTunes is frozen and it also freezes up Finder to eject) my iPod makes an awful click sound and I have to start it by toggling and then holding the play/pause button.
I have tried enabling disk, manually controlling music, etc. but nothing helps.
I am sick about it because I rely on my iPod a lot for my job-- and I can't afford a new one since I just bought a MacBook. I think it has something to do with the fact that I got this new MacBook. My old PC was getting so sensitive that I didn't download the latest version of iTunes (but I still had the second latest version).
Any help is appreciated.Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
I assumed that you have tried the other USB 2.0 port to no success..
Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day! -
On my iPod touch (5th generation) it won't let me watch any video's off any Internet sources eg Facebook twitter and YouTube. When I click on the video it just comes up saying 'this operation could not be continued'?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???
Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H. -
2 ipods (4th & 5th generation), 1 itunes, different software
Yikes! I had a 4th generation click wheel 20gb ipod (black & white) that started acting up. After looking around these forums, I decided the hard drive was dying so I bought a new ipod (5th generation 30gb with video). Suddenly my old ipod came back to life. For a short time. Now I'm trying to sync it with my itunes and I'm getting a message about it being corrupt. When I look up 'corrupt' in the support section here, it says, "The message does not indicate that there is an issue with the iPod but that iTunes was unable to read the firmware file it uses to restore or update your iPod. You can delete the folder containing the firmware files so iTunes can download a useable (non-corrupted) version." I'm afraid if I mess with the itunes folders, I'll mess things up with my new ipod. Can anyone help me get my mind around this?
The updater to restore the iPod is now contained in iTunes version 7 or later. If you don't have it, get it here.
iTunes download.
Then use the updater to restore the iPod.
See: How to restore the iPod to factory settings.
None of this will "mess" with your iTunes library or files.
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