5th time asking for help for N97 previously got no...

plz
/discussions/board/message?board.id=smartphones&thread.id=170037

Try spending your time checking your main thread instead of threads with links to other links that link to your thread. It's faster and a lot easier. You'd have noticed a couple more replies.
Please don't use this thread any more.
Nokia N8 on O2-UK
Firmware 022.014

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When I go to update my software using the app store download, it always asks for the previous user's ID, not mine. Please help!

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?

It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version. You should be able to determine this based on the price you paid. If you do not own an earlier version then you need to purchase a full version rather than an upgrade. If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

I'm reinstalling CS4 Standard, and a window comes up asking for my previous CS3 serial number. Found number, but still won't take that. What is wrong?

Contact support by web chat or phone.
Mylenium

I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

I just purchased a used ipad I am trying to set it up and it is asking for the previous owners apple ID is there a way to set this up with out this information?

No, you will need to contact the previous owner, he/she is the only person that can remove it from their account : http://support.apple.com/kb/TS4515

I just bought a used iPad 2, how do I change the previous owners info for the app store? Whenever I try to buy an app it asks for the previous owners password for the iTunes account. I have my own account Nd would like to use it.

Need help Changing the previous owners settings for the app store. I can't buy any apps. Because it asks for previous owners information.

I had this same problem, and it was erased.
For some really odd reason iPads sometimes retain the last user iTunes account on first visit to the iTunes store.
I am thinking it is actually the iTunes store recognising the iPad, and so 'helping' by showing the last log in settings.
So I would also recommend Erase All Content and Settings to start.
If that was done then what you need to do is log in, or create your own itunes account.
This is in Settings, Store.
create your own iTunes account (or log in with an old one).
Purchase something.
Then (as long as you don't have any app from the last owner on) it should never ask for the old account again.

Bought an ipod at eBay. But I cannot restore it.it is asking for the previous owner email password. I don't know what to do

Can someone please help me of how to restore an iPod touch 5 generation. I bought it at eBay. But previous owner did not restore it. When I tried to do it it's asking for his email password.

You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Your choices:
- Get the Apple ID and passsword and enter it
- Get the previous ownder to remove the iPod from their account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
- Return the iPod for a refund
- Keep th iPod and now yo have an expensive thin brick and have learned a lesson. It could be that the iPod was stolen or lost. Apple will not help.

How to uninstall and reinstall itunes...it has gone crackers... sometimes opens, other times asks for agreement, then when it is open, asks over and over for charge card verification... this is one horrid product but we are stuck with this crap... how

How to uninstall and install itunes... has gone crazy... opens up sometimes, other times ask me to sign agreement over and over, takes me to tutorial, wants me to download what I have already downloaded...this is post last upgrade... How to fix this garbage and get back to the normal I have been used to... this is infuriating

Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

Duplication doesnt recover until set time asks for more archives

Hi all
Today i refreshed Database (TST)
Datafile backup was taken ataround 21:33 and at same time controlfile was taken backup then start Archive files backup and then again 2nd time controlfile was taken backup
Sep 24 20:15 DF_PROD.bak
Sep 24 20:36 DF_PROD.bak
Sep 24 20:56 DF_PROD.bak
Sep 24 21:11 DF_PROD.bak
Sep 24 21:33 DF_PROD.bak
Sep 24 21:33 CF_c-20130924-00_PROD.bak
Sep 24 21:36 AF_13318_1_afterbu_PROD.bak
Sep 24 21:37 AF_13319_1_afterbu_PROD.bak
Sep 24 21:37 AF_13320_1_afterbu_PROD.bak
Sep 24 21:40 AF_13317_1_afterbu_PROD.bak
Sep 24 21:40 AF_13314_1_afterbu_PROD.bak
Sep 24 21:40 AF_13315_1_afterbu_PROD.bak
Sep 24 21:40 AF_13316_1_afterbu_PROD.bak
Sep 24 21:40 CF_c-616662153-20130924-01_PROD.bak
this was the backup taken with catalog also
CF is control file
AF is archives
DF is datafiles
now while doing refresh i used
set until time "to_date(upper('24-Sep-20132133'),'DD-MON-YYYYHH24MI')+(1/24/60)";
Since 1st control file was taken and 21:33 and 1/24/60 means recover database until 21:33 + 1minute
After this also duplication is asking for archives which are generated latest .
please suggest me on this why database is not able to recover and left in mounted stage as it should be able to open database without any issue
Regards

Hi
I think i should go for restore control file from CF_c-616662153-20130924-01_PROD.bak
eg
restore controlfile from '<path>/CF_c-616662153-20130924-01_PROD.bak ';
in target database and then go from duplication and set until time mentioned below
which is the last control file backup and then go for
set until time "to_date(upper('24-Sep-20132133'),'DD-MON-YYYYHH24MI')+(1/24/60)";
Hope this will resolve this issue and database will refresh and open automatically without asking further archive information
please give suggestion or correct me if i am wrong ..
Regards

Asked for supervisor and got hung up on... are we employing 5 year olds?

First of all i've been a customer for VERIZON FIOS TV / Internet for 5 years.
I called to change something VERY simple on my account.
i just wanted to cancel my FIOS TV but keep my FIOS internet.
i told the Repi did NOT want to renew my contract ( i made SURE it was not on contract because i will not be at this location for 24 more months ) the first Rep said no problem and he got it done BUT!! i get an email stating that i was now on a 24 month contract! .... so i called back ( this was only 1 hour ago) this new Rep had no clue what she was doing, couldn't find my account and would not answer me when i ask if she was still there ( because it was quite for 5 mins at a time... ) 30mins later when she said she couldn't help me. i asked for a supervisor and she flipped out and said they couldn't help me and hung up.. **bleep** Verizon?! i called again and they couldn't answer any of my questions. I GIVE UP TONIGHT!
i will call Monday and cancel EVERYTHING.

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Help...ipad2, did ios5 upgrade yesterday which made me change apple id for an email account instead of my usual one word username. Now can't update apps because old apple id still pops up asking for also previous pwd.!!

Apple ID big mess...one misspelled username, one "old" username that won't accept pwd and new id that will not pop up for use in app udates or itunes!!!!!! HELP!?

You need to sort out which iTunes account is valid (use iTunes on computer and login with the correct acct/password), as all of your Apps should still be associated with that account. If you are referring to the iCloud account that you set up at the install of iOS5, you can still have have a separate iTunes account that's different than what you use for iCloud. However, Apple recommends that you use your iTunes account login for both if you want to later use music streaming/iTunes Match. If you decide to have different iCloud/iTunes accounts on the same device, go to Setting>Store and then enter your old iTunes account email and password there. If your iCloud username is messed up, you can delete the account from the device under settings>icloud; you can then set up a new one or select that you want to use your iTunes account.

I have CS4 in the box with a serial number but when I enter the serial number it asks for the previous serial number which I don't have, any help would be appreciated

Does anyone know how to help me? Or know why Adobe chat is not working currently?

If you registered the older version of the software you might be able to find the serial number in your Adobe account online under My Products.

HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
How can I erase and reset all settings to origional?

Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
iCloud: Find My iPhone Activation Lock in iOS 7

5th time asking for help for N97 previously got no...

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