5th time in less than 6 months
Dear Blackberry Support Team,
I'm so sad to send this massage after 10 years of loyalty to Black berry smart phone as I bought my 1st blackberry device on 2005 it was the bb curve and then I bought another one for my wife at 2006, then she switched to bb curve 9360 and I bought the bold 9900 at 2012 and I continued to use it for 2 years despite facing delays in updates and models compared to Samsung and iPhone so I started to search for another BB that fulfils my needs so I got Z 10 on May 2014 which is now at the maintenance center for the 5th time.
Now I've decided to switch into another brand and leave Blackberry for good.
And before taking that decision I would like to clarify my reasons for that:
The lack of a real maintenance center here at Egypt
All the bb devices that I used I changed their batteries after less than a year because it heats up the device and affect the applications
And finally my struggle with the Z 10 smart phone which I bought in May 2014 as mentioned before and it went to the maintenance center after just one month of using it and it remained there for 25 days then they told me that they don’t fix BB mobiles and they are going to give me a brand new one instead which was fine by me and I thought my problems have ended … I continued using it for another month and again the same defect appeared again and I had to go to the maintenance center and the same thing was repeated and I received another brand now one after 20 to 25 days … this scenario kept repeating now for the 5th time, I receive a new device , use it for about a month then the same factory defect appears
My question here … is that normal??? To use a device for a month or two and instead of fixing the problem they switch it with another one!!??
I was an old and loyal customer to you but now unfortunately I will not be that customer any more.
I've read posts like yours, so you are not alone. I don't think it is typical, but I don't know the statistics. All I can tell you is I used the Z10 from the day T-Mobile started selling it, and now my wife is using it. My only complaint is battery life at best is not great for a BlackBerry, but everything works on it.
- Ira
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clearly, i'm doing something wrong...
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You should exclude the virtual-disk file(s) from your Time Machine backups. To do that, click the Options button in the Time Machine preference pane. You may also be able to do it in the virtualization app's settings. Back up the files on the virtual disk from within the guest system, using a native backup application.
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Dear BT and Forum users,
I am not very happy with my BB service right now and have come on here in the hope that I might get more that platitudes and fob offs.
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Problem description:
My macbook is extremely slow since the day I bought it (which was less than 2 months ago)…Came preinstalled with Mavericks and 4GB of RAM. Upgraded it to 16GB hoping that would help, but that did very little…then upgraded to Yosemite. That just made it worse. Formatted the whole thing and installed clean Yosemite. Still, every time I right click, I get the rainbow loading icon and it hangs. Every time I open any file, or click any app, it hangs for a few seconds, again with a loading icon. Every time I play a song on iTunes or even VLC for that matter, it stops multiple times, every few seconds. Feels like it’s “buffering” while I’m playing a song off my hard drive. It’s been bothering me for too long now…Any idea what the issue is exactly?
EtreCheck version: 2.0.11 (98)
Report generated 12 November 2014 23:55:47 GMT-3
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1920 x 1080
LCD TV spdisplays_1080p
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 10:0:44
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (374.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
SIGMACHIP USB Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 6
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.18) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.18) Support
Startup Items: ℹ️
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.teamviewer.Helper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
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[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
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Tuxera NTFS Support
Time Machine: ℹ️
Time Machine not configured!
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20% mds
6% Google Chrome
4% WindowServer
1% hidd
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481 MB Coda 2
258 MB Google Chrome
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189 MB loginwindow
189 MB Finder
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7.22 GB Active RAM
2.63 GB Inactive RAM
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Can't upgrade with less than a month on contract left....don't want "The Edge" program either
My husband and I are both due for upgrades May 14, 2014 (less than a month away)- we were refused a new 2 year contract with the purchase of 2 Samsung S5 phones yesterday in store and told to call customer service and they would adjust our update date. After 45 minutes on the phone with them, mostly on hold waiting to speak with a supervisor because their cs rep was rude, we were told they would approve an early upgrade for any phone EXCEPT the one we want. They would rather makes us wait to upgrade 30 days, with my husbands phone not holding a charge, and allow us time to decide which provider we want to move to than sign us to two new two year contracts. Is this how loyal customers are treated?
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My buttons won't work!!!! I've only had my nano for less than 3 months!!
I've had my Nano ipod for less than 3 months. Today at work while I was listening to it, I accidentally spilt water on the table that the ipod was sitting on. My Nano ipod has a plastic case for protection and I leave it on at all times. A little bit of water may have penetrated the Ipod. But I wiped it dry straight away.
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The other thing, my friend bought my nano in New York city and brought it back for me in Sydney Australia. Do you think I'm going to have any problems getting it fixed here?
Thanks a million!!I was listening to my iPod with a friend of mine. We were listening to a Maroon 5 song, and we wanted to change it, so I hit menu. It freezes up. Mine occasionally freezes every now and again, so I tried to reset it. It does it, but the main buttons don't work. I can reset it, but that's about it, and the hold works. I tried restoring it, and I don't know what to do now. I had brought it to the beach, but I kept it in a beach bag and its case the whole time. It did work before, then it just froze.
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my ipod touch 2nd generation keeps taking screen shots by itself and turning off. This is a 'NEW' replacement and is less than 12 months old. Any ideas?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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Go to Settings > General > Reset and tap Reset All Settings.
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- Restore from backup. See:
iOS: How to back up
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I've had this Mac for less than 6 months and worked fantastic until now. I'm not 100% familiar with Mac so any help would be helpful. Thanks!
Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
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This is the second iphonev4s I have had to just turn off and can't get it to cone back on. I charge them to make sure it's not battery but they still won't come on. The first one did it within 30 days so they replaced it. My current one I have had less than 4 months. Anyone else?
Unless you have another USB cable, and if that fails another computer to test the connection with, then I'd suggest you take the phone into an Apple store.
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Thanks!How to fix: the drive is in warranty, so contact Seagate for a replacement.
How to recover your data: Do you have backups? (If not, you really, really, should.)
You can try downloading Data Rescue, which will run in trial mode and let you know if the data is recoverable. (You can then choose to purchase the full version if it works for you.) A clicking drive, though, is usually (though not always) a sign that the drive cannot be recovered.
Matt
Edit: fixed link. -
My Apple iPad 3 is less than 6 months old - purchased in March of 2012. I believe it already needs a new battery. It will not hold a charge for very long andvs very slow in starting up a carge when I plug it in. Please advise - it is very annoying.
Take it to Apple Store. You are covered under your 1 year warranty.
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