5thGen IPOD...doesn't show up in itunes or on my computer (MAC)

I was on a Windows computer trying to get music from a friends library, which I have done several times in the past even though I have a mac. But when I plugged it in to the pc, it automatically deleted everything, now i plug it back into my mac and it doesn't recognize my ipod at all, AND i have no music.

See these.
iPod doesn't appear in iTunes or on the Mac desktop.
iPod does not appear in iPod Updater or iTunes in Mac OS X.
iPod appears on the Mac OS X desktop but not in iTunes.
Try to restore it in disk mode.
Putting iPod into disk mode.

Similar Messages

IPod Doesn't Show Up in iTunes or My Computer, But Says It's Connected

I'm running Windows Vista (something I highly regret ever getting), and I was given a new iPod by a friend, and since it was a different iPod than I used before, Vista kept popping a window up when I connected it asking if I wanted to download a driver. It had three options, I think, to browse for the driver, look later, or never ask again. Normally I would click the first two, and the iPod would show up in iTunes still (and the iPod doesn't even need a driver). The last time, I accidentally clicked for it to not ask again, and now the iPod doesn't show up in either My Computer or iTunes.
I really, REALLY hate this computer. Vista has caused nothing but problems, I tell ya. It's always one thing after another.

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick

IPod doesn't show up in iTunes

I know that there are plenty of posts on this subject, but none of them are fixing my problem.
I'm running windows 8 and when you plug in the iPod, you get a 'Tap here to choose what happens to this device' box, and I hit it by accident once, and now my iPod won't show up in iTunes, so I can't add music or anything. I've tried going to Control Panel > Hardware > AutoPlay and resetting to default, but it doesn't seem to help. I've also tried restarting iTunes Mobile Service (something like that) but to no avail.
Really frustrated now :/ hope someone knows how to fix this.

Have you tried:
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Why isn't my iPod Touch (4G) showing up in iTunes or in My Computer??

Well my iPod Touch (4th Generation) was working great until yesterday. I was trying to update the software (iOS 4.3.3) and after 4 HOURS it tells me that it cannot install the update and now my iPod won't show up in iTunes or My Computer and it is showing the screen it usually does before you set it up. I checked the Device Manager...(Windows XP) and it's showing up as "Apple Mobile Device." I tried searching for hardware changes but nothing is working...I mean I am constantly fixing the iPods of other people but this time I can't even fix mine...oh and as a side note I did restart the computer and then after a while turned it off...I tried restarting my iPod too but to no avail. Please help!!!
Thanks!!=)

Put the Touch into recovery mode, then it should be recognized so that you can do a Restore:
http://support.apple.com/kb/HT1808

TS1441 ipod doesn't show up in itunes or even in my disc utility..

So I have an Ipod classic 160gb and the "Use itunes to Resore" picture showed up on my screen. When i plugged it into my laptop the device didn't show up in my itunes or even on my laptop. The ipod's screen is frozen and reads "do not disconnect". What should I do? I've updated my itunes and software, tried using a new usb, restarted my laptop, nothing seems to work....

Ok, so its been a while since I posted anything on here. That's pretty much been because I've been too busy and didn't have time to do anything to sort out my problems with my ipod.
I did as suggested and ran full system scans for viruses, adware and spyware. There was nothing major wrong with my PC. I also tried to format my ipod through the disk management part of the device manager window, after taking a long time to recognise the ipod and try to format it (8 hours) it got to around 70% before failing. So I though I was doomed to bin the ipod.
However I tried again today, to connect to my PC and the ipod had run out of charge completely and displayed pretty much every unhappy icon possible: the sad ipod, the folder and exclamation, and the dead battery. So I plugged the ipod in for a few hours while I went out, and when I came back it was fully charged. From here I had no problem putting the ipod into disk mode and connecting to the PC. This time I could access the ipod as normal through the my computer window and simply told it to do a full format. This completed in less than half an hour, restored the ipod to factory setting and am currently waiting for itunes to put around 3,000 songs onto the ipod.
I have no explaination for why the problem has been solved save to say that running the battery down completely may have done the trick. Sorry this has been such a long post but I am very happy right now (saving £200 on a new ipod). I never even had to reinstall the itunes from my original CD version.
Lastly, a big thank you to all the people who offered their advice.
Gav
Windows XP

IPod doesn't show up on iTunes

Hey
My iPod (20GB with a click wheel) has been working fine for ages but randomly today, when I plugged it into my Mac, it said 'do not disconnect' on the iPod screen but nothing happened on iTunes. At first the iPod was in Finder, but iTunes didn't seem to find it, then when I retried it didn't even come up in Finder...any ideas?
Thanks

Have you looked at this article yet, or any of its related documents?
http://docs.info.apple.com/article.html?artnum=61937
CG

My iPhone and iPod do not show up on iTunes when connected to my mac.

iPhone and iPod do not show up when connected to iTunes.

See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

IPod doesn't show up in iTunes, windows recognises it, pls help......

Hi,i changed my OS from Win Xp Home To WinXp Professional. My computer started out afresh & i didn't take any backup(i installed on the same partition, i.e. removing the old home edition.). my ipod worked fine b4. i reinstalled the ipod setup & itunes. now when i connect my iPod, windows makes its familiar ting-tong noise on detecting it thru the usb, the ipod shows "Do no disconnect", it appears as a UsB mass storage device called ipod & iTunes also starts up, however it doesn't appear in iTunes. It also doesn't appear in the prefernces menu of itunes under the ipod tab, it says "no ipod connected'. As a result of this, i can't update my iPod with new music.
i have tried re-installing itunes & iPod which didn't help the matter.
Pls Help me out as i want to listen to new music.
Pleaseeeeeeeee.
Windows XP Pro

Have you tried rebooting the device with it still connected to your PC? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

My iPod doesn't show up on iTunes. HELP ME!

I don't know what to do. Please help me.

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

HT4972 My phone doesn't show up in itunes or in my computer. I have tried every suggestion currently listed on this forum. My phone is basically worthless.

I can't get my phone to show up on any of my 4 computers. Used 3 different cables. Tried every suggestion on apple support site.

Ok, so its been a while since I posted anything on here. That's pretty much been because I've been too busy and didn't have time to do anything to sort out my problems with my ipod.
I did as suggested and ran full system scans for viruses, adware and spyware. There was nothing major wrong with my PC. I also tried to format my ipod through the disk management part of the device manager window, after taking a long time to recognise the ipod and try to format it (8 hours) it got to around 70% before failing. So I though I was doomed to bin the ipod.
However I tried again today, to connect to my PC and the ipod had run out of charge completely and displayed pretty much every unhappy icon possible: the sad ipod, the folder and exclamation, and the dead battery. So I plugged the ipod in for a few hours while I went out, and when I came back it was fully charged. From here I had no problem putting the ipod into disk mode and connecting to the PC. This time I could access the ipod as normal through the my computer window and simply told it to do a full format. This completed in less than half an hour, restored the ipod to factory setting and am currently waiting for itunes to put around 3,000 songs onto the ipod.
I have no explaination for why the problem has been solved save to say that running the battery down completely may have done the trick. Sorry this has been such a long post but I am very happy right now (saving £200 on a new ipod). I never even had to reinstall the itunes from my original CD version.
Lastly, a big thank you to all the people who offered their advice.
Gav
Windows XP

My phone doesn't show up in itunes but on my computer it comes up., my phone doesn't show up in itunes but on my computer it comes up.

i need to be able to connct my ohone with my itunes account its not connecting with itunes but is hooked up with my computer.

Hey jacklyn259,
To resolve that issue, run through the troubleshooting steps in this link:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

Ipod doesn't show in itunes, vista installed, also, thinks it's syncing...

I really don't know what to put for a subject! Itunes and my ipod shuffle ran perfectly under Windows XP. I have a LOT of music successfully loaded (from itunes purchases and my own cds) on the 'pod. It plays fine. Problem is, computer bit the dust. I decided to upgrade to Vista instead of reloading XP (couldn't find the **** CDs to reinstall XP). Now, my ipod doesn't show up in itunes and I get that **** "ipod is synced with another library.. do you want to erase this ipod and sync with "this" itunes lib." box. "This" itunes library consists only of songs I've purchased from itunes.... none of the cd music is there. and the only option that itunes seems to be giving me is to blow away what's on my 'pod now and install the tiny library of itunes purchases. The wierd thing is, it's all on the same **** computer... just the OS changed (from XP to Vista).
What I WAMT to do is somehow get itunes to see my 'pod and copy the music that's on my pod back into itunes where it all came from in the first place and put my latest itunes purchases (since changing OS's) on my 'pod. Jeeze. sounds so simple. Unbelieveable.
tk
TIA for any help.
HP Pavilion 523n Other OS running Vista

In iTunes, go to the File Menu and select the 'Add to Library' option.
In the window that appears navigate to the folder that has all the music from the old version of iTunes (i.e. where the music is currently stored on your computer), and select the folder.
This should then add all the music back into your iTunes (it may make a copy)
You will now be able to connect your iPod and let it sync to the computer.
Ian

Ipod doesn't show up after snow leopard update

since i made the snow leopard update my iPod doesn't show up in iTunes, in iPhoto it still works... any ideas to solve my problems?

First, click your Apple menu icon top left in your screen then click Software Update...
If the system is up to date, try reinstalling the AMDS...
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X'
And if you have anti virus software installed, disable that before connecting the iPod to your Mac.

My iPod doesn't show up on "My Computer" or iTunes and it doesn't sync or charge. Help please?

I have an iPod Classic, the 2nd most recent version. I havn't had problems with it until a week ago. Before I had the new iTunes update, a week ago, it wouldn't show up in my Device's or "My Computer" , wont sync and It wouldn't charge either. I thought to myself "Maybe I should update my iTunes, maybe thats why it's not working". I updated my iTunes library to the most recent software last night thinking it would help but... It didn't help at all and made things much more complicated. I don't like how the new iTunes navigates and the iTunes Helper isn't there now. I'm still facing the problem where it doesn't show up in iTunes AND it doesn't show up on "My Computer" AND still doesn'tt sync but the thing thats different is that it'll charge a quarter bit and say it's done, or it wont charge at all and stay on my home screen. I need help here. Anyone have any suggestions?

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
If it does not even turn on
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 I have an iPod with iOS 4.2.1 and would like to up date version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?

5thGen IPOD...doesn't show up in itunes or on my computer (MAC)

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