6.0.0.407 Update frozen at reboot stage for over 3 hours... Help?!

I started the "critical update" that popped up on my phone earlier today at about 12pm via the Desktop Manager (up to date).. Now it's almost 4pm and I've spent 3 and a half hours waiting for progress, scared to "disconnect the device or interrupt the process" for fear of my phone becoming "unstable" as the update window stated.
I have included an image to prove the time frame (backed up device at 11:50, still waiting at 3:40.)
There has been no change since the reboot stage began, about 20 minutes into the update, which was surprisingly quick.
My phone has restored to factory settings, and I'm scared to do anymore than look at it.
I need to have it in working order in a few hours so, anyone, ideas? Please!

I have had exactly the same problem - update has frozen about 80% through reboot process. Told to wait by BB official tech help, it is now about 4 hours. I have not yet disconnected the cell (from USB connnection) but it is pointless being stuck here.
The Desktop Manager software will not allow me to exit unless I force this by using task manager. I have confirmed that backup ipd files were correctly made. (I have been waiting for a return call from BB that hasn't happened! I therefore am tempted to take the initiative myself)
I guess i will have to risk forcing DTM closure then try a fresh install and finally restore from earlier ipd files, but I would prefer expert advice first.

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<Edited by Host>

Cami87,
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Hi
My MBA
Model Name:          MacBook Air
Model Identifier:          MacBookAir3,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.13 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          6 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
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6.0.0.407 Update frozen at reboot stage for over 3 hours... Help?!

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