6 digit PIN support

I have been informed that I will not be allowed connect my Pre to Exchange at work because the Pre does not support a 6-digit pin. Due to the lack of a 6-digit pin our I.T. says that the Pre does not support the full security implementation for Exchange. Windows Mobile and iPhone both support a 6-digit pin for Exchange so I am surprised at the omission on webOS.
Is there any hope that webOS will be patched to support a 6-digit pin or should I be shopping for a new phone that will be allowed to sync with my Exchange server at work?
Post relates to: Pre p100eww (Sprint)

Hmmm...I'll take that silence as a "yes, you should be shopping for a new phone" answer. Bought a used a Treo Pro two days ago and am all set up and running for the time being. I will hold onto the Pre for a bit to see if webOS is updated to support a 6-digit pin. Sigh...things should not be this hard.

Similar Messages

HT5622 I downloaded the upgrades on my phone last night and apparently i did a 4-digit pin. there are only 2 pins i ever use and i tried both of these but now my phone is locked, neither pin worked. what do i need to do.

I downloaded updates to my phone last night. I guess I created a 4-digit pin. there are only 2 pins that i ever use and neither one of these work. now my phone is locked. what do i need to do

Hey carla1958,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

HT5699 I contacted apple to get my security questions reset, but I didn't have a way to log on to my account at the time, so she gave me a nine digit pin and told me to use it when I got access to the internet. Where do I use this pin?

Where do I use the nine digit pin?

The nine-digit number is likely a case reference to speed up a new attempt to Contact Apple Support.
Try entering this number and your e-mail address here: https://getsupport.apple.com/GetCaseDetails.action
Cheers
Chris

I just used "Erase" via "Find my phone" to erase and rest my MBP. It's caused my MBP to be locked. I entered correct 4 digit PIN and it seemed to accept it, but it won't allow use of the internal drive. Yosemite loaded. Anyone else had same problem?

I just used "Erase" via "Find my phone" to erase and reset my MBP. It's caused my MBP to be locked. I entered correct 4 digit PIN and it seemed to accept it, but it won't allow use of the internal drive. Yosemite loaded. Anyone else had same problem?

Greetings Fraser Alexander,
Erasing your Mac shouldn't harm your internal hard drive but erasing does clear Yosemite and everything else off of it. Are you not able to restore it with your Time Machine backup?
iCloud: Erase your device
If you erase then find your Mac, you can restore the information on the Mac using a Time Machine backup. For more information, see the Apple Support article Recover your entire system. If you set an EFI firmware password on your Mac before it was lost, then erase it and later find it, you may need to take your Mac to an authorized repair center to unlock it before you can use it again.
OS X Yosemite: Recover your entire system
Take care,
Nubz

Mac Book - 6 digit pin code issue?

Bought macbook for my son and then reset the login password by first putting the previous owner password and then creating new one for my son (all done in system pref.), after that i removed previous owner icloud id and left it for a while ,when i returned i find it locked - it screen is asking for 6 digit pin code , previous owner has no knowledge about it and he doesnt have the purchase receipt as well , what shall i do???

It seems to be a Firmware Password. The previous owner must have set it up and forgot to tell you about it. Info on Firmware Password http://support.apple.com/kb/HT1352

6-digit PIN code

Здравейте, след последната актуализация на операционната система Mac, и след това рестартирайте компютъра днес ми натоварване. Влязох си паролата и аз искам да се съглася с условията icloud и след това се рестартира отново.
Сега искам 6-цифрен PIN код или съм забравил. Мисълта ми е това как мога да се възстанови този ПИН код?
Аз съм първи собственик. Аз го регистрира в Apple ID и icloud, но не можах да намеря как да отключите. Можете ли да ми помогне, аз копула от България и аз съм в България.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You've done as suggested in the replies on your other posts :
https://discussions.apple.com/message/25076758
https://discussions.apple.com/message/25076760
Other replies to postes on here about 6-digit pin codes (have you set a code via Find My Mac ?) suggest taking the computer to an Apple store or authorised service provider, along with proof of purchase, and ask them to unlock it e.g.
https://discussions.apple.com/message/24937152
https://discussions.apple.com/message/22683637
https://discussions.apple.com/message/20804098

HT201363 my ipad has been disabled due to one of my household trying the 4 digit pin to unlock it ..they obviously got it wrong..i have plugged ipad into myitunes on my laptop and it is still disabled..how do i re enable it ?

my ipad mini has been disabled due to one of my household trying the 4 digit pin to unlock it..they obviously got it wrong...i have plugged into my itunes as requested on screen into my laptop but it is still disabled ..what do i do to unlock and re enable??

Hey ade17768,
Thanks for the question. The following resource outlines what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
1. Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
2. If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
3. When the backup and sync is complete, restore your device.
4. When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
5. Select your device in iTunes and choose the most recent backup of your device.
Thanks,
Matt M.

I reinstalled my OS and lost all my FF data, but I remember there being some way to get it back with a 16-digit PIN?

I reinstalled my operating system (Win 7 Ultimate) and lost all my Firefox data. I had Xmarks, so I got all my book marks back, but I also had gotten another one when Xmarks said they were going to fold (which I can't remember the name of).
The last few times when I reinstalled my OS (which was years ago), there was some place where I could enter a 16-digit PIN and all my passwords, add-ons, etc, would come back...or at least that's how I remember it.
What am I missing to get the passwords back? And all of my add-ons/extensions?

Did you register with Firefox Sync? If so, perhaps you have the Recovery Key?
First, export your XMarks bookmarks for safekeeping because Sync might replace them. See: [https://support.mozilla.org/en-US/kb/Exporting%20bookmarks%20to%20an%20HTML%20file Exporting bookmarks to an HTML file | How to | Firefox Help].
Then, this article describes how to retrieve information stored on the Sync server from a new computer using your recovery key. It's the last section: [https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync#w_connect-another-computer How do I set up Firefox Sync? | Connect another computer].
Did that work?
BTW, I'm assuming you didn't back up your hard drive on a regular basis. If you did, you would be able to get a lot closer to your previous setup. The critical stuff would be under the C:\Users\''yourusername''\AppData\Roaming\Mozilla\Firefox\Profiles\ path.

Please help have macbook pro late 2011 purchased second hand lion was already the OX I wanted to install mavericks my mac came up with a four digit pin number went to geek squad they wiped my hard drive now there is know OX on my mac those geeksquad guy s

hello anyone i have a late 2011 macbook pro that i purchsed second hand it already had lion installed i wanted to install mavericks which I tried a four digit pin code came up thus locking my mac I took it to the geeksquad they wiped my harddrive and tried to renstall the OX they said they could not do it because a firmware passcode or filevault passcode was on it so I now have a brick can anyone help me fix this problem thanks for any info

Pawn shop! They only looked after it for a stranger then the ticket ran out. Will apple accept that sell-on as a bill of sale? I'll give you 50:50 chance on that. Did you see Apple recently refused to unlock an ipad left to a guy by his mother who died of cancer. Apple wanted a court order! (Til it got on the national TV news).
Someone will have to produce the original owner's bill of sale I reckon.

I have locked my macbook pro through icloud and now it needs 4 digit pin code please help me ., I have locked my macbook pro through icloud and now it needs 4 digit pin code please help me .

i have locked my macbook pro 10.7 through i cloud and now it needs 4 digit pin as a password.pls help me to open the macbook with password.

You just input the 4-digit PIN that you were given when you locked your machine over iCloud.
Pretty simple - unless you don't recall the PIN.
Clinton

Is there a way to reset my 4 digit pin? my old one is not being accepted.

Is there a way to reset my 4 digit pin? my old one is not being accepted.

The only way to remove a passcode is to restore the device.
Read:
Forgot Passcode or Unable to Restore
(Note that I am a representative of the organization of the above link, which is not endorsed by Apple).

When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

Go to Settings>General>Passcode Lock>tap Turn Passcode Lock Off, enter your "pin".
Edit: Are you saying you are getting a prompt for your email pin, or are you talking about the passcode lock that appears when you turn the phone on?

Enter Passcode is now a text box instead of a 4 digit PIN code...

hi,
recently, I somehow got into a state where my phone (first generation iphone running 3.0) got into a state where the passcode is a text edit box instead of a four digit PIN code. i tried entering my PIN, didn't work, tried entering every password I use -- still doesn't work. what is going on here? i would like to be able to use my phone again someday...
anyone know what's going on?
thanks.
-phil

Well the only route I can think of if it only happened due to error and not that you are using a phone connected to a company Exchange server is to restore it. Though believe it won't let you by normal means, you have to put it in recovery mode and then restore it as new.

WAP4410N access point 4 or 8 digit PIN required by WIN 8.1 network not of router label

I am unable to get my WAP4410N wireless access point connected to my switch with an RJ45 connection to join my network because the 4 or 8 numeric digit PIN required by Win 7 and Win 8.1 is not identifiable on the router label. The network sees the WAP4410N but will not accept any6 of the numbers I put in. I have tried various numbers from the Mac address, serial number and model number, but "network setup" will not accept any of them.

Hi Peter, this is a Windows feature (a confusing one at that). On the same Window where the message displays asking for the PIN should say something like "Connect to the network without setting it up". This should take care of that for you.

Payment details requesting six digit pin and 3d, w...

Help I've been sent a request for payment details and they want a six digit pin and 3d. How do I get these?

This sounds like a scam looking for your credit card details. DO NOT give them until you have verified who this came from by contacting who ever contacted you by other means than how they have given you. i.e. If its BT look up their contact details on the BT website.

6 digit PIN support

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