6-month old Mac Pro has already had a new logic board and power supply

At a cost of $400 in shipping and a one-month wait, my 5-month old Mac Pro got a new power supply and logic board
Now I keep getting kernel panics, runaway kernel_task in Activity Monitor, and corrupted boot drives
External Firewire drives work some of the time, and occasionally my USB devices dont work either
This computer is a nightmare - how do I begin to figure out if this is OS (10.6.4) or hardware related?
The extended AHT test reports that all is OK - as does an extended memory test using Applejack
Should I do firmware updates and re-install the 10.6.4 combo pack, or am I just wasting more of my time?
I've got 4 macs and this is the only one that works badly - I think Apple's OS updates are getting as bad as Windows updates

My first question is why you spent $400 to get a 5 month old system fixed. That should have been covered under the warranty. So someone ripped you off, or you left out some key details.
And if you had both the logic board and PSU replaced, did you ever stop to think that maybe the problem lies with the power coming into your house? It's not really the big power spikes or blackouts you need to worry about, since those are pretty rare. What you need to worry about are the small fluctuations in voltage that happen several hundred times a day, if not an hour. Sometimes there's not quite enough power, other times there's a little too much, and all of this takes a steady toll on the PSU. It will do what it can to try and feed the rest of the computer a steady diet of electricity, but sometimes a jolt will get past it and start damaging other components. It could even cause data corruption on your HDD.
If the PSU and logic board already went, who knows what damage it may have caused to anything else. It may just be taking longer to show up.
It might also be that whomever ripped you off to the tune of $400 simply traded you one defective logic board for another. Or maybe they don't really know how to protect against ESD. I once saw a repair shop where the techs smoked in the same room they did the repairs. Sadly, for every one good tech out there, there's probably at least 3 complete idiots. Kind of like auto mechanics.
And I never have problems with Windows or Apple updates. Seems like on Windows the majority of people who have problems with updates are either running some program designed to change the way Windows looks or messes with low level system files, or they have a malware infestation they were unaware of/oblivious to. Most of the people who have problems with Apple updates seem to be the same way. They're running some truly bizarre programs that mess with the system in ways programs were not intended to mess with the system. There's generally a reason OS vendors provide an API for developers. You deviate from that at your own peril.

Similar Messages

  • Logic board and power supply symptoms on a Mid 2007 I Mac Intel

    does anyone know what would cause my Mid 2007 Imac to quit abruply? On tun on the super drive spins up for about 5 sec and then spins down. No display No Nothing!! It was working fine up to this point. Could it be the power supply or logic board?? What other componants are in there that would cause this problem.
    It is my daughter- in- law's Mac and they don't have alot of money to fix it so if I could fix it that would help.
    THX for Ur Time!!

    Unfortunately no one hear can truly diagnose the problem.
    1. Run the Apple Extended Hardware Test using the original Install DVD 1 that came with that iMac.
    Intel-based Macs: Using Apple Hardware Test
    2. Call your local Authorized Apple Service Provider and have them test it.
    How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD)

  • My Macbook Pro has just had a new hard drive put in it but i still need to install snow leopard without a disk?

    My Macbook pro has just had a new 500gb hard drive in it and osx snow leopard had not been put on it because i never got a disk when i bought it. It still comes up with the grey screen with the flashing folder which i think would be normal because there is nothing on the hard drive. How do i install OSX Snow Leopard back on it the cheapest way possible?
    Thanks

    You might be in a bind. While is is normal for new Macs that shipped with Lion to omit a system installation DVD, yours was running Snow Leopard. Apple included a system installation CD or DVD for every computer that shipped with every computer through Snow Leopard. Lion was installed on every machine built starting about August 2011, ending the DVD era.
    Apparently your computer had been sitting in someone's inventory for a while, but that's no excuse for them to have removed the DVD from its box.
    Try booting Lion Internet Recovery. Read this:
    http://support.apple.com/kb/HT4718
    I suspect Lion Recovery may not work since "your computer's eligibility for Lion will be verified with Apple" and you appear not to have purchased it.
    Please let me know what happens when you attempt to boot Lion Recovery.

  • I have reached the limit on iTunes authorisations because I have had 3 new logic boards under Applecare

    I have a had 3 new logic boards for my 2009 Mac Book under Apple care but immediately following each repair, when I run iTunes I have to re-authorise my computer for Itunes.  I am now at my limit - can this number be reset to zero?
    thanks
    Dave

    Yes, if you select "Deauthorize all", all your computers and former logic boards will be deauthorized. You can only "deauthorize all" once a year.
    Once deauthorized, authorize each computer again.

  • My MacBook Pro randomly freezing ever since new logic board?

    My mid 2012 MacBook Pro 13" keeps ok randomly freezing ever since I've had a new logic board fitted after my macbook needed a new one (it was fixed through stormfront which is an official apple retailer). It will just freeze, won't be able to move the mouse or anything, and sometimes when I turn it off by holding down the power button, I can most of the time hear a click, but not everytime. Sometimes it freezes when starting up, sometimes it lasts a while before freezing, but recently it's been more like every 5-10 minutes. Can anyone help me as to why this is happening and what the problem may be? I'm running OS X Mavericks. Thankyou.

    If You are european then even if youtube out of warrenty then in most countries, its sos that if any element was repaird under warrenty its warrenty is counting from the moment it was repaired. If you are us You have to read warrenty laws.

  • I am looking to upgrade my macbook pro 13". I have a new logic board and have searched for the spec on this i.e. hdd size and ram. will my 2009 screen work with a updated graphics card ??

    I am looking to upgrade my macbook pro 13". I have a new logic board and have searched for the spec on this i.e. hdd size and ram. will my 2009 screen work with an updated graphics card ??

    Sounds just like what was happening with my Alum MB. I took it in and they replaced my battery. It seems to be ok now. I don't know what it is, but my battery was fine before 10.5.6 and the same timeframe of the firmware updates when they came out.
    My battery health was jumping around but was fine before all of this happened. Unfortunately at 381 cycles I don't think you have much chance of getting the battery for free. Perhaps you can complain about the battery saying it was fine until 10.5.6 or whatever. Not sure when your computer was made, but perhaps you are eligible for this program: http://www.apple.com/support/macbook_macbookpro/batteryupdate/

  • I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

    final cut express
    I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

    Without the serial number your FCE disc is useless and nobody here can help.
    Your only chance, if you have the receipt or can prove your purchase is to contact Apple and hope they may be able to help.

  • HT1349 I received a new logic board and now my computer has no serial number under 'about this mac', and I need it to submit questions to apple.  What do I do?

    I can't find the serial number for my mac after getting a new logic board on recall for my macbook pro.

    You can open System Profiler and see if it contains your serial number.
    Or have the computer near a previous connected Wifi or on a Ethernet cable to your router.
    Reboot holding the D key down for like what would appear to be 10 minutes until Hardware Test appears on the screen.
    You can run a test if you wish.
    There is a pane at the top if selected will give you your new serial number.
    You also can use Terminal
    You can quickly retrieve any Macs serial number via the command line by using the following command string:
    system_profiler |grep "r (system)"
    The command results will look something like this:
    $ system_profiler |grep "r (system)"
    Serial Number (system): C24E1322XXXX
    If that fails you can give them your MAC address which is unique to each machine and there are records at Apple with it.
    Open Utilities > Terminal. Copy, paste and press enter:
    For your computers Ethernet (wired) MAC address: ifconfig en0 | grep ether
    For your computers Airport (wireless) MAC address: ifconfig en1 | grep ether

  • Apple installed a new logic board and now iTunes music is all gone and I cannot log into store or authorize my Mac

    I have an early  2011 i7 MacBook Pro running OSX 10.9.4. Earlier this week I had Geniuses at the Apple Store install a new logic board to replace a failed one. My hard drive was not touched. Anyway, when I got home and launched iTunes, I discovered that none of the tens of thousands of legally purchased songs in my iTunes library were listed, even though they actually still exist in my Music folder. Additionally, my attempts to login to the iTunes Store with my valid and correct and accurate and current Apple ID with the correct password, did not work. In fact,  no errors were generated. The logins simply erased my input after clicking SIGN IN and then the "Sign In" form came back empty.
    As a developer and 28+ year user of the Mac, I was a little stunned to say the least. The Apple Store logic board replacement process should take into account iTunes authentication problems when replacing failed logic boards, but this issue was not discussed at all, in any form during the repair intake process. So, I now have a 'fixed' MacBook Pro that will not acknowledge my thousands of legally purchased songs and will not let me log into the iTunes Store with my valid credentials or authorize or de-authorize my Mac.
    Indeed, iTunes Match is also disabled, which means $30 thrown away in paid subscription.
    Does anyone know a workaround to this Apple flaw that can correct their mistake and re-enable my Mac for using my thousands of legally purchased songs?
    Any feedback would be most appreciated!
    Thanks,
    Larry

    Having your main logic board replaced wouldn't erase music from your hard drive, if it was actually stored on the drive. Your iTunes music resides in your user home folder in a folder called Music.
    When you do get a logic board replaced, however, it is a good idea to have the computer first de-authorized from iTunes since you are only permitted to associate your iTunes Store account DRM purchases (movies, tv shows, and older digital-rights-managed music) with up to five computers. See Deauthorize your computer using iTunes.
    When a new logic board is installed, you'll need to reauthorize the Mac again. It's not the end of the world, however, if this step wasn't initially taken. See Authorize your computer using iTunes.
    ...As for not seeing your music when you launch iTunes—try point iTunes to the correct location of your iTunes folder. To do this, quit iTunes. Press the option key and click the iTunes icon in the dock. It will then ask you to navigate to the location of your iTunes music (again usually located in the Music folder in your home folder).

  • New (2 months old) Mac Book has a Warped CD/DVD Drive

    I have a new Mac Book (2 months old - not refurbised) that I recently tried to insert a DVD into the drive and it basically fought me and would not allow me to insert a DVD. It did eventually work but it was a pain in the butt and is inconsistant sometimes it works sometimes it doesnt.
    Upon inspection of the slot in noticed that it looks warped like the outside of the slot bends in the middle in the casing. Has anyone else experienced this problem with the new macbooks? If so did they get it repaired by Mac, at the Genius bar perhaps?
    I also have "stains" or marks from my hands on the casing where my hands rest is this normal and if so how do i get them off?
    I bought the Apple Care package so I am assuming that it would be covered but in all my years of having an apple I have never had this kind of hardware problem.
    Macbook 13", Powerbook G4, iMac (G4), iPod (2nd Gen {40GB}), iPod Nano (Nike+), iPod (5th Gen)   Mac OS X (10.4.9)  
    Macbook (13")   Mac OS X (10.4.9)  

    Hi Jagreynolds,
    couples user post their problem with this misalign optical drive, and since it is not an user upgradeable part, the only way is to contact apple store and let the genius guy re-align or replace the optical drive.
    And for that stains issue, consult to applestore as well, if it is a discoloration issue like previous issue as very early white macbook, maybe you can get the replacement as well.
    And yes, both issues are covered by apple warranty.
    Good Luck.

  • My Mac Book Pro has just had a new memory and solid state drive installed. After the installation, the Lightroom tools all became grey. There is no longer any color on the screen other than my picture. Even the color sliders are grey.  Can you please help

    My MacBook Pro just had a new memory and solid state drive installed. Since the installation, the Lightroom tools are now all grey. Even the color sliders are grey. Please help!

    My guess is that your operating system got updated to Mavericks and that you are running an old version of Lightroom:
    Sliders are white, look different | Mac OS X 10.9 Mavericks
    Be aware of a Lightroom bug with color management in mavericks that makes shadows too deep in the Develop module: Jao's photo blog: Serious color management bug in Mac OS 10.9 "Mavericks" and Jao's photo blog: Further quantification of the Mavericks color management problem.

  • Have a 2 year old macbook pro that won't turn on--logic board?

    We have a 2 year old Macbook Pro that will not turn on. A computer repairman said it's probably the logic board. Does Apple warrant that or are we just out $1,700?

    When you attach the power adapter, does the led light up?  If so, what color?
    What happens if you press the external battery check button?
    Have you tried a SMC reset?
    http://support.apple.com/kb/ht3964
    Have you had it evaluated at an Apple store genius bar or an AASP?
    Ciao.

  • My 3moth old Mac Pro has suddenly gone to "sleep" three times in the last month and a half while I am using it.

    I'm not sure why because it works perfectly fine. Can anybody tell me why this may be happening? It's kinda distressing The battery is fine, the software has been updated, but when it goes to sleep suddenly i have to press some key to wake it up.

    The battery is fine? as in you have a laptop, not a workstation.
    http://www.apple.com/support/macbookpro

  • My computer crashed and I had a new logic board placed in it

    Now I am trying without success to get my adobe apps downloaded to my repaired computer. I've tried downloading the Adobe Creative Cloud Desktop app, but I get a message in Japanese that a problem has arisen. What is the problem? And can I get an English version of Adobe support even though I live in Yokohama?
    I have been a cloud member for over two years. Why am I now suddenly having problem downloading?

    Hi
    Did you use migrating tool or something in order to recover your data from broken computer to repaired one? It might have broken your licence information about Adobe apps.
    You should use CC Cleaner Tool to get rid of broken information from your computer before installing. Please see the link below
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    In addition, to make sure of your successful installation, You'd better to delete all files and folders of Adobe apps manually. Please check out the page below to know where those are in your Mac.
    Delete previously installed application files (Mac OS X)
    I am sorry but we cannot provide you with English version of Adobe support in Japan.
    Regards,

  • Upgrading? 3 year-old Mac Pro 3.1 with 8 GB RAM

    I have a 3-year old Mac Pro (model 3.1) with 8 GB RAM and 2 Quad Core Intel Xeon processors. The RAM consists of 8 x 1 GB 800 MHz DDR2 FB-DIMM
    Two questions:
    1) I need tp upgrade my RAM to 16 GB or more to run a new software (memory intensive application). I'm wondering if it's worthwhile to upgrade this system for ~$500 or just buy a new system with newer components. Also, whether the system can effectively use 16 GB of memory
    2) Recently my Mac Pro has been very slow and jittery e.g. when I switch between applications.  I've already tried things like cleaning up the hard drive / repairing disk permissions with little improvement. The only other thing I can think of doing is wiping the system clean and reinstalling everything. I'm wondering if anyone has had a similar experience, and if there is asomething to do to prevent this from happening in the future.
    Thanks!
    -H

    you can max out at 32GB
    An SSD can make a difference also
    Hang in for what/when/if the MacPro6,1
    Memory bandwidth OWC
    I would add 4 x 4GB to get to 20GB and see how that goes.
    Upgrade the hard drive: SSD or 10K WD VR 600GB or something.
    Off load your home media data and such to another drive, and go for a lean-mean OS/Apps only boot drive.
    Buyer's Guide: Hard Drives for Mac Pro
    How To clone

Maybe you are looking for

  • Help!!  How do I stop sharing my notes with my iphone and ipad?

    We have 2 IPhone 4s & 1 IPAD, they all see to share the notes that 1 person takes...how do we stop this process?  Do we have to create or use seperate Apple ID's?

  • Bank card is no longer working, payment issues

    My brother bought a game on my account and I had to reverse it in my bank, now the card  bought it on is void, and I cant use my account due to payment issues. How can I fix this?

  • Choppy, stuttering video after Microsoft Office 2004 11.2.5 update

    Is anyone else experiencing this? Here's a brief story: I'm on my second MacBook (first one had a squishy mouse button that was replaced by Genius Bar). When the Apple OSX 10.4.7 update came out, I upgraded. The video performance became awful immedia

  • Is it possible to have a link to delete a value in a SQL report?

    Application Express 3.1.0.00.32 I have a simple table with a listing of names (project managers) and would like to have a link in a separate column that would have the pm removed (delete the pk_id from the table). I have tried several things without

  • 6.1 NPD

    After installation, the NPD menu lacks all options other than Action Items. Clicking on Action Items takes you to the NPD module, but there is no way to create projects. Is this a configuration issue?