6 year long problem with my billing address!!

In 2006 I moved house. I was originally set to move into a property in North Yorkshire and set up my phone line and internet to be connected when I moved in. Unfortunatley the move fell through prompting me to move into a different property 1/4mile away. To cut a long story short, I have since lived in 2 other properties since then and BT STILL AFTER 6 YEARS HAVE NOt UPDATED MY NEW ADDRESS despite numerous phone calls over the years and messing about. In 2010 I moved into a property in East Yorkshire. Again, the same problems. They sent my BT hub to the old property and the engineer! Hence it took me a month to get my phone and interenet connected. Once again more phone calls and the promise that the address was changed on their systems!!! But no, no new address! That would be expecting miracles!! Last week I ordered BT infinity. AGAIN the same issues! 6 year old address STILL on the system DESPITE me having recieved letters from BT to my CURRENT address, but i was assured my BT that my address was changed so why am I not suprised when I log onto my account to see that the new Hub and engineer will go to, you guessed it, the address which never even got activated with a line!!!!
I am fed up of trying to solve this issue. The thought of trying to get through and having the explaing the siutation again and again makes me just give up! I have warned BT that if they do not resolve this issue I will cancel everything I have with them and leave. This still hasnt helped. I do not want to leave BT, the interenet connection is top notch here and the infinity would be the same price I pay now, but the customer service is an abomination!
PLease can someone how i get this issue resolved? How many more times can i tell them my new address and have them tell me its been updated only to find it hasnt been?! Please help before I crack up!!

As this is the first time you have been on this forum, you would not have been in contact with the UK based BT Care Team, as they only deal with enquiries via this forum, and are specialists.
Please contact them, here is the link again.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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6 year long problem with my billing address!!

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