60GB iPod: all keys are always locked.

Hi there,
Just today I've received my new 60GB iPod and BOSE Sound Dock, with my with great anger and displeasure I have found that the all iPod keys are permanently locked and I'm not be able to unlock it using normal unlock commands.
I've tried to successfully restart it more and more times, using the lock-unlock-holding down the "menu" and central key for 6 secs sequence, without results; I've restored the default parameters using "iPod Updater 2005-11-17" appl, without results. The Mac USB connection is OK and I have correctly uploaded a lot of music. All the music are OK and play very well if I insert iPod into the BOSE Dock an control it by IR remote control.
I don't know what I can do more and so I need "... a little help from my frends..."
Thanks
Sisto

I had the same problem with my 4th generation iPod.
I fixed the problem by opening my iPod with a butter
knife and found the clickweel's connecter had come
loose inside. I simply slipped it back and
snapped the case back together. (This will, of
course, void the warranty.) I'm not sure if the 5th
generation is as easy to open and I do not want to
have to find out. Use your own digression. (I also
happen to be good with electronics.)
[fixed typo]

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60GB iPod: all keys are always locked.

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