6120 problems, phone goes silent

I bought a 6120 claasic, the camera didnt work and the phone kept going into a silent mode , i returned it and nokia gladly replaced it for me with a new 6120.
the problem im having with the new 6120 is same as the 1st one, after the phone sits for a while it goes silent, no keypad tones, ringtone or any sound, so i cant hear if people are ringing me or i am recieving a message, i have to restart the phone to fix the problem, im not changing any of my profiles in the phone like to slinent or anything else
i have updated my software in the phone, i'm wondering if anybody else has had this problem or is it a fault with this particular model, it just seems strange that 2 brand new phones do the same thing
thanks

Yes, this is normal behaviour. You can silence an incoming call without rejecting it by pressing either of the volume buttons, or the sleep/wake button. In addition, if you quickly press the sleep/wake button twice, iPhone will reject the incoming call.

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6120 problems, phone goes silent

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