6131 - Resets when turned on
I own a 6131 and live in the US. I downloaded a chess game from the NOKIA Catalog Application about 2 weeks ago. After the download it said I needed to restart my phone...but when I did it got stuck in a loop where it will start to turn on then fade out then it'll automatically try again another 3 or 4 times, then it just stays off. Please help, it is so difficult trying to get support for this phone in the US. Thanks
I actually have the same problem, though what sets it off is different.
First off, my 6131 was just fully charged when I went to go activate my Active Standby out of curiosity (never really tried it before, even though I've owned the phone for roughly a year by now). All of a sudden the screen dissolves into black and it resets. When it comes back on, as soon as the wallpaper loads, it dissolves into a black screen again and the phone shuts off.
When I turn the 6131 again, it just keeps blacking out and resetting. I sort of override the problem by repeatedly pressing the menu button so that it immediately jumps into the Menu screen. But as soon as I cancel the menu, it experiences the same problem again.
So now, my phone's on, I'm stuck in the menu, and I can't go into the standby screen, because I'm pretty sure it'll reset again.
I hope I elaborated enough to give everyone a clear picture of the problem. Hope I hear a helpful reply soon, and thanks in advance!
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http://www.apple.com/support/ipod/five_rs/
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Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
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