6163 - XP - Shutdown doesn't turn off machine...

It only goes to a screen that says "it is now safe to turn off your computer" or something to that effect.  Is this a BIOS problem or a software problem?

Assad,
I am unsure of which timeframe you are referring to.
When it was shutting down to a screen that said "it is now safe to shut down your computer", I went into the device manager, it said I had a Standard PC (not Standard Computer), I tried find a the driver you said would be in a list but the only one that was in the list was Standard PC.  So I reinstalled it.
I then went into Power Management and turned on APM.  The settings in my BIOS were already letting APM handle it.  I did not see a reference to ACPI or IPCA or anything.
Once I did that, I would Shut Down and it would seem to shut down all the way but then reboot as if I selected restart.
I went back into power management and turned off APM.  It now goes to the "it is now safe to shut down your computer" screen.
I think that this is related to my issue about the machine not staying shut down.  I realized that my machine starts up when the phone rings.  I have the all the "wake up" settings turned off including ring.
I think the "wake up" settings are being ignored while APM is off.

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