6200 not recognized by wndows 8.1 as scanner

I have been using my trusty 6200 all in one with no problem with a Win XP machine and a new windows 8.1 laptop (both HP). Everything has been working fine... until today. I can print and scan from the XP machine and I can print from the Win8 machine, but the Win8 fax and scan no longer sees the 6200 as a scanner. it last worked as a scanner 2 days ago with no problems. I tried using the HP diagnostic tool (hppiw.exe) but the program hung up when I tried a test scan. Only thing I've done since 2 days ago is shut the machines on/off

Welcome to the forums BiggusDoofus,
I saw your post about your Windows 8.1 PC no longer scanning from your printer. I will ceretainly look into this for you! I would like to know the printers model number (cannot locate a 6200 printer) and I have some other questions as well.
What Firewalls and Anti-virus software are installed? Have you tried disabling or uninstalling them?
Have you tried adding, reconnecting and/or uninstalled and reinstalled the software?
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Help to find your printers Model Number:
How Do I Find My Model Number?
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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