6210 Navigator blank screen in Maps

Question

Hey I have a 6210 Navigator on Virgin. I can browse the web, and my phone works with every other thing, except the maps.
I have the internet, WAP, and MMS settings saved on my phone, but for some reason I can't get the maps to work right.
I have version 3.0 of Ovi maps (I think its called that) 
When I load Maps:
1. It asks me to go online and options are
Yes
No
Always ask
2. That's it. After that all I can see is a white screen. The compass in the bottom-left corner changes between a yellow and a red outline, (although sometimes it turns green and I can rotate my phone and it will adjust to show North accordingly.) The bar in the bottom-right corner [which i think is the satellite connection...?] changes. Sometimes it will be empty except for one flashing yellow bar, and other times it will be around 1/2 full with green bars, with a yellow one at the end. Directly above that it says 0.0kB. Then there is the zoom-in, zoom-out bar on the right, and in the middle of the screen there is a faded dark red circle.
If I go to Options --> Tools --> Go Online:
1. Sometimes the compass has a green outline and will move as I move my phone.
2. Sometimes the red dot in the centre of the screen becomes bright red.
This is all I can manage to do with Maps at the moment. It won't display streets, street names, or anything like that. And if I zoom right out enough, it will display a view of the planet and countries and stuff (not really helpful to me).
I have phoned Virgin customer support, all they tried was re-sending my Internet, WAP, and MMS settings, when that failed they told me to ring Nokia customer support.
Then Nokia told me to do all the steps I have listed, as  well as going into phone settings and un-checking bluetooth GPS, Assisted GPS etc. Which didn't fix the problem.
If you have any tips / ideas / suggestions, whatever on how to get Maps to appear and not just have the blank screen... I would appreciate it.  

Answer 1

01-Dec-2008 09:33 PM
garethcoghlan wrote:
Hi. I'm a bit confused. Just bought a 6210 Navigator with preloaded maps for Australia. I get guided if say, I choose to walk from A to B but there is no voice guide. Also I can get all the map views (normal, 3d etc) but only a grey screen when I choose Satellite, do I need to pay for the satellite feature? Will I get more info on the maps (ie restaurants, cinemas, pubs etc) if I buy something?
Thanks if you reply!
There are no audio instructions when you use it is walk mode.
You will only see satellite view in areas where it is available. Example, in Ireland it only works in the big cities such as Dublin. Everywhere else you just get a grey screen. You could use it in Hybrid mode which would still display the roads superimposed on the grey.
Points of Interest (POI's) are already on your phone. Just do a search for places on your phone. Additional guides are also available to buy.