6220 Classic Sync problems

Installed Latest version of PC Suite (7.0.8.2) and did 1st sync with Outlook - worked fine.
Now a week or so later, getting the following message when trying to do another sync:
Please check your Synchronisation settings and ensure your phone is in the Idle state, then restart the Synchronisation.
I've tried both cable (pc suite mode)and bluetooth connections with the same failure error.
Have uninstalled and re-installed PC Suite and even updated phone to latest firmware version.
Even put phone in general profile.
Help.

You need to authorize the computer for each iTunes Store account, which can be done from the Store menu.
(55154)

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New Ipod Classic syncing problems, restoring problems

Hello,
Just got my 80gb Ipod Classic yesterday, and have had syncing problems, and now Itunes does not recognize it at all.
I'm using the latest version of Itunes (7.6.2.9)
Ipod Firmware 1.1.2 (or whatever the newest is)
Windows XP Pro
I'm a long-time user of a 5g 30gb Ipod and never have had issues like this. I am syncing to the same Itunes library as my old Ipod. Connecting my new Ipod Classic, I updated the firmware, and tried to sync. Halfway through the sync, I got an error. I disconnected the ipod and reset it. I tried syncing again, and again it would hang at some point, had to disconnect, and then it said my ipod had no music, but with 60gb free only. So obviously a database problem on the ipod and some mp3 files that my new ipod classic didn't like (though my old 5g ipod has no problem with this library).
Next, I connected and did a Restore.
I removed the culprit mp3 files from Itunes Library, attempted to sync again. Again, it would freeze at some point during sync. Had to disconnect Ipod while Itunes was frozen. Again, Ipod says has no music but with only about 60gb free.
So Ipod is corrupted again. The problem is when I connect it to my PC, Itunes no longer recognizes it, so I can't do a Restore. What do I do?

Just wanted to post my results, for future users benefit:
Putting my Ipod into Disk Mode, connected to computer, Itunes recognized it, performed a Restore.
Still had syncing/freezing issues.
Decided that my Itunes library database was corrupted. Went into My Documents > My Music, and deleted the Itunes Folder, except for the containing Artwork Folder.
Have been rebuilding my Library from scratch since, and have had no syncing problems yet again.
Only problem is that in the outermost Podcast menu, it is always empty. The only conveninent way to access my Podcasts is to make a playlist and put them all in it.

IPod Classic Sync Problem - iTunes 11

I was having issues with syncing my iPod today. Multiple problems led to me having to uninstall iTunes on my PC and I also had to restore the iPod a couple of times. Once all was said and done, I could not sync my music to the iPod. It usually automatically synced when plugged in, but since the restore and reinstall, nothing happened. Even clicking sync with my iPod pllugged in didn't work.
SOLUTION (with the help of Apple tech support):
1) Connect iPod to computer (make sure iTunes is running).
2) Click on iPod name (mine is called Owner's iPod).
3) At the top of the screen, next to "Summary", click on "Music".
4) To the left of "Sync Music" there is a little box. There should be a check in it. If not, put a check there.
5) The number of songs ready to be synced should appear.
6) In the lower right hand corner, click on "Apply".
I saw in another forum information that I needed to find the box to select to sync songs, but the information was a few years old and I couldn't find it according to the directions. This should work for those with ver. 11.
If anyone else has sync problems and you HAVE A SOLUTION please share it here. Thanks!

Hi black3793,
Welcome to the Apple Support Communities!
I know it can be both frustrating and concerning when iTunes becomes unresponsive when you connect your iPod. In your situation I would start by isolating iTunes by uninstalling it and all of its components in the correct order and installing fresh. Please follow the steps in the attached article for removing iTunes and its components.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Have a great day,
Joe

Classic sync problems

Following a problem with my computer, I reinstalled iTunes and successfully copied all music back on from an external hard drive back up. However, my Classic won't sync with iTunes even though it's recognised.
First message says the iPod is sync'd with a different library. There is an option to erase and transfer, which I've tried, but that doesn't work. It then tells me some of the tracks on the iPod aren't authorised to be played on the computer. This seems to be linked to a problem with items purchased with a different email address, but on the same computer.
So I have some songs i've bought but can't play, and an iPod that won't sync at all. Other than that, life's perfect!
Any advice gratefully received

You need to authorize the computer for each iTunes Store account, which can be done from the Store menu.
(55154)

80GB Ipod Classic Sync Problem.

Hey Guys, Think I'm experiencing some similar problems to a few other people on here but just wanted to check if mine were any different. I updated my i tunes a few days ago along with downloading the new update for the classic, it seemed to install ok.
Now this is where the problems started. When attempting to sync my music onto the ipod it gets not very far in and then i get these error messages come up:
"Windows - Wrong Volume the wrong volume
is in the drive please insert volume CHRIS'S
IPOD into L:Drive"
aswell as the itunes error message 69 coming up. Itunes either then crashes or it will allow me to attempt to eject the ipod if i do that itunes thinks it has ejected but the ipod still thinks its plugged in. If I then attempt to eject it via windows it does so but instantly resets itself as soon as it is disconnected.
I've tried various USB ports, different IPod cables, windows system restore. Anybody got any other suggestions??

+"Windows - Wrong Volume the wrong volume+
+is in the drive please insert volume CHRIS'S+
+IPOD into L:Drive"+
+aswell as the itunes error message 69 coming up.+
Two possibilities spring to mind, based on those messages.
It might be worth experimenting with the following document for the 69, first:
iTunes displays a -69 error when syncing iPod
But if you still get the wrong volume message after the 69 is gone, it might be worth checking for a Windows drive letter confusion, as per the following document:
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

ITunes Match and iPod Classic sync problems

Hi all,
I've recently signed up to iTunes Match and use iTunes on my Windows PC (at home) and MacBook Pro (at work). I also use an iPod Classic which I sync with the Windows PC.
I've had an issue which has happened a few times when I sync. I think the problem occurs when iTunes is open on both the PC and the Mac, but I'm not sure.
When I sync my iPod, it increments play count, and updates the recently played playlist as normal, but every now and then, I am asked to sign back into iTunes Match, and when I do that, all play counts from the ipod sync disappear. The Recently Played playlist also no longer has songs played on the iPod included. However, on the "last played" field, the correct date and time of when the song was played in populated.
The iPod is where I listen to music most often, and I would really like to keep the play counts up to date, but I can't figure out what is happening.
Has anyone seen this before? Any ideas if I can resolve this?
Thanks.

The same thing happened to my iPod. It shows that it has no songs, but when i checked the iPod's memory, it was using the same amount of space as before (i had 52 gb of music, now it's just 52 gb of... nothing).

IPod Classic sync problems

I'm using an iPod Classic. It's 160GB and it's the newest (ish) generation of it. I haven't had any problems syncing it in the past until recently after the latest iTunes update.
My computer recognises my iPod when it's connected and so does iTunes. I've run diagnostics on iPod connectivity, it passes iPod connectivity, but not the device sync test, even though iTunes clearly recognises the iPod is syncing. Beforehand, I had reset my iPod thinking the sync issue was something with my iPod'a hard drive but i had done a check using diagnostic mode and my retracts and reallocs were both at 0 which I assume is very good for an iPod I've had for 3 or 4 years.
The battery is fine and the hard drive seems to be fine. I've even tried both USB ports on my laptop (Toshiba with Windows 7 Home Edition).
I even went and uninstalled iTunes itself (but none of the add-ons) and I'm still having issues.
At the moment it's showing I have 7GB of music when there's only 234 songs on it.
I've also done a reset several times by holding down the menu and center button but it's still not syncing my music properly, still saying I've got 7GB of music when there clearly isn't
if it helps my iPod Classic is using the latest version, 2.0.4 and my computer's software is up to date as well.
I'm also going to try to format the hard drive on it to see if that does something but I doubt it'll help.
if anyone has any advice on how to fix this that'd be great

Hhhmmm!
Not actually sure what your question is.
That said, it appears to centre on the fact that you have 234 songs taking up 7GB of storage. Is that correct? If so, there are two possibilities.
How do you arrive at the figure of 7GB? Is it only the music, or is it all of the storage being used on the iPod? With the iPod connected to your iTunes Library, check to see how much storage is being used by each type of media. In particular, how much "Other" is being used? Hold your mouse over each section so that the info balloon appears and read off how much storage is being used by each type. The crucial section is the Other (as indicated in the screenshot below).
Perhaps most, if not all of your music is encoded at a very high Bit Rate. What format are you using to import from your CDs? Check several songs and make a note of the Kind, Size and Bit Rate. Then post back with that information.

80gb Classic Sync problems

Since changing to Vista, and a new PC I am having inconsistency in having the PC recognise the iPod is attached. I am not absolutely sure what does correct the problem but it seems to (eventually) respond to re-starting the PC - has anyone found a cure to this?

Wow, I feel stupid...I think I figured it out.
Once your iPod is connected to the computer and shows up on iTunes (and after it's automatically synced) go to your TV shows tab and change it from "Sync all unwatched shows" to "Sync all". Mine was set to only sync unwatched shows, so that's why they weren't showing up. Hope that helps you.

6220 Classic maintaining sync with Parrot 3400LSGP...

I have a problem maintaing a constant sync with my 6220 Classic and my Parrot 3400LSGPS hands free kit. it pairs ok and automatically connects for about 30 seconds then disconnects for a short time and connects again repeating the process? anyone know the fix for this.

Go into the parrot menu and pair phone not with contacts, then send all your contacts as a business card to the parrot via bluetooth.
This should work, if not ask parrot www.parrot.biz
Danny b
Nokia Accredited Installer
If my answers help you, give me a Kudos. Its like a pat on the back.

2014 Sync problems on iPod classic / Please help!! 2014

Hello community!
I really need some help with this problem I am having... I have done some research for the past few days on my own but nothing I have found has helped.
First some specs on my device...
iPod Classic: 80 GB (I believe this is iPod with video, assumed on the fact that it supports movie syncs)
iPod software version: 1.1.2 (up to date according to iTunes)
Formatted for Windows
Syncing to Dell Inspiron with Windows 7
iTunes updated to current version (11.4)
I had much mof my music library uploaded onto my iPod for quite sometime. (close to 14,000 songs synced at 192 kbps) I often like to put my iPod on shuffle and just listen to whatever comes on, but here and there I will skip songs until something I am in the mood for comes on... I began to notice that my iPod was freezing (ON THE DISPLAY ONLY!!! Playback through speakers continued) when I would skip through songs... Once the screen dimmed however, I could once again skip to the next song. I figured this was a problem concerning corrupted files or something similar. These are the steps I took..
1.) Updated iTunes to version 11.4 and checked for further updates
2.) ATTEMPTED to check disk within Windows (was unsuccessful and heard the iPod making a lot of 'clicking' noises from within the casing)
3.) Performed an iPod restore within iTunes
4.) Performed a check disk within Windows and recovered any bad sectors (SUCCESSFUL)
5.) Selected 'Music' sync and the option for 'Entire music library'
6.) UNCHECKED 'Include music videos'
7.) Reconfigured settings as they were before and made slight changes..
     a.) Checked 'Open iTunes when this iPod is connected'
     b.) Checked 'Sync only checked songs and videos'
     c.) Checked 'Convert higher bit rate songs to '192 kbps' AAC'
     d.) Unchecked 'Manually manage music and videos'
     e.) Unchecked 'Enable disk use'
8.) Began a sync on my iPod... With well over 10,000 songs I knew this was going to be a lengthy process.. I left computer unattended..
When I returned to my computer, iTunes was unresponsive... The only way I could get iTunes to show was to minimize a Window on top of iTunes. iTunes states 'Syncing iPod... Do not disconnect' but does not show a rolling progress bar.. I cannot cancel sync, I cannot eject iPod, I cannot close iTunes...
I attempt to eject iPod device through windows, UNSUCCESSFUL (Cannot unmount generic volume while the device is in use)
I 'Ctrl+Alt+Dlt' to Task Manager and End Program 'iTunes' UNSUCCESSFUL..
I End Process 'iTunes.exe *32' and eject iPod through Windows SUCCESSFUL
When the iPod displayed 'OK to disconnect with load bar, I disconnected the device.
As soon as this bar was full iPod IMMEDIATELY rebooted completely and powered back up with only 20 songs synced. (Frustration ensues)
Confused and thinking maybe my screen saver caused an interruption during the sync, I changed screen saver and power saving options to eliminate any possible interruption, REPEATED STEPS 3-8 ABOVE, and started sync again.. Left computer unattended
Again, coming back to computer much later, iTunes was in the same unresponsive state. Closed iTunes and began looking for answers on the internet. Any and all answers I found stated I should restore iPod, update iTunes, run diagnostics tests, etc., etc...
All of which I had done EXCEPT for running a diagnostics test..
Running a diagnostics test: I ran only the tests concerned with 'Device Connectivity' and 'Device sync' tests.. Here are the very interesting results I yielded from these tests...
Device Connectivity Test:
Support services:
     'iPod support service is running.' Status: GREEN
     'iTunes Helper is running.' Status: GREEN
     'Apple Mobile Device is running.' Status: GREEN
Ports:
     'USB ports verified.' Status: GREEN
     'No FireWire (IEEE 1394) ports found.' Status: GREEN
     'iPod found.' Status GREEN
ALL TESTS PASSED
Device Sync Tests
Results:
     No iPod touch, iPhone, or iPad found. Status: RED
ONE OR MORE TESTS FAILED
I am at a loss, I realize that Apple has discontinued the iPod Classic but does that mean iTunes will no longer support these devices!?
And if ANYONE has ANY suggestions for possible steps I can take to regain syncing privileges to my iPod once again, please let me know!
Also, I have diagnostics test results saved on my desktop and available to post if required!
Thank you for any and all help!
-Chris

!UPDATE!
I made several adjustments to my sync options and made some progress and am now trying to sync in 'stages' as I like to think of them.
Here is what I did:
1.) Under 'Music' tab in 'My iPod' options I opted to sync 'Selected playlists, artists, albums, and genres'
2.) Selected a small portion of tunes I know I want on my iPod (ended up being close to 3,500 songs.
3.) Under 'Summary' tab I unchecked the 'Sync only checked songs and videos' box
4.) Unchecked 'Convert higher bit rate songs to ___ AAC'
5.) Checked 'Enable disk use'
6.) Ran a SUCCESSFUL sync!
I am now running a sync keeping the same adjustments in place and have added 6,556 songs. (SYNC IN PROGRESS)
I am wondering if trying to convert that many songs to a lower bit rate is causing sync problems and it appears as if I am at least making progress on this. HOWEVER, I really prefer to decrease the bit rate on my songs so I may fit more on my iPod... Usually most of the files I have in iTunes are at 320 kbps with a select few at 192 kbps. I would like to make everything the way it was before my first iPod restore.. 192 kbps, but this also seems to be the cause of the sync problems I am having? Anyone else have a comment on this?
Thanks again
-Chris

Hi I have an ipod classic.The problem I have is that the ipod seems to sync new music ok but I have a number of podcasts downloaded and they do not sync to the ipod.Any suggestions please ?

Hi I Have an Ipod classic.My problem is that the Ipod seems to sync music ok but I have a number of podcasts downloaded to itunes but these don't sync to the ipod,(they have in the past,but no longer). Has anyone any suggestions please ?

hi gary
have you tried to sync your ipod ,when you click on the side where it shows your ipod?
Click on where it shows your ipod name for example garys ipod,when it opens up the summary page click the sync box,bottom right,and see if that helps.
In the summary page click on podcasts,click the box on sync podcast box (top),read before when the box opens and says are you sure you want sync podcasts.,theres a box underneath,which says automatically include ,make sure thats ticked.
hope this may help madforit

Ipod classic 120GB sync problems

Whenever I try to sync my new iPod Classic 120GB with iTunes 8.1, it shows that it is transferring all the tracks, but when it is done, only a handful are transferred to the iPod. No error messages pop up, but when I sync it with an older version of iTunes, it seems to work just fine. The firmware on the iPod is already up-to-date and I've even done a restore, what can possibly be wrong which is causing the sync problems with iTune 8.1?

I have got the same problem, everything up-to-date. iTunes has about 80 gB of music, but synchronisation results in only 30 gB of music on my iPod. Apple's helpdesk first advised to reset the iPod: that meant another 24 hours of downloading, but the final result was even worse than the first time. Then they tried to convince me that my iTunes tracks perhaps were corrupt. But manually I can download every album. Finally they recommended to use manual synchronisation, that in fact means that the automatic sync option is no longer available! I cannot understand that Apple support is not aware of the problem and cannot properly fix it. Also after first contact by telephone there seems to be no possibility to complain by e-mail about the recommended "solution."

6220 classic problem with files HELP!

Hello i have a nokia 6220 classic phone.My problem is; after i install the kaspersky mobile antivirus i cant find my items in gallery!!What should i do??

Uninstall Kaspersky, you don't need it. There are no active viruses out in the wild fot hte S60 3rd Edition operating system used by your phone, and the even if there were any they could not be installed without you knowing and giving it the OK.

6220 classic - software update problems

I am trying to use the software updater to update the firmware on my 6220 classic, and although I am connected directly to my laptop via the supplied USB cable (and the phone is being correctly recognised) and have the mains charger plugged in (to ensure I'm not running on batteries only) the updater process is complaining that I might only be connected via a USB hub or keyboard or such like, and is therefore unable to download the update
This is clearly not the case - has anyone else had the same problem, and how might I get round it?
Thanks.

I'm having this problem too with my 6220C. The installer gets half way through downloading and then says it's lost connection with my internet. When I press try again, it doesn't even attempt to start downloading and tells me to make sure i've plugged it into a proper usb slot. Tried uninstalling and reinstalling the updater several times and the same thing happens every time. Very frustrating.

6220 Classic: Ovi Suite Software Update problems

Hello everyone,
I am trying to update the firmware of a 6220 Classic via Ovi Suite (2.1.1.1). I connected the phone, and started the software update process. I was informed the current firmaware version is 03.23, and that version 5.15 is available. I proceeded downloading the (148mb) firmware update.
After that the update process started, and I was informed to ignore all USB connection notifications. Notifications like "Nokia Flash Parent detected" were displayed with one informing me that the driver for one of these "devices" failed to install.
I then got the "Device recovery" error, stating that Ovi Suite lost connection with my device, and presented me with 4 steps to follow to "help reconnect your device". None of this helped, and I kept on getting the same error. Now I am lost. The 5.15 update is also not available OTA. Luckily the phone was not bricked in the process, and is still working fine at version level 3.23
Any ideas on how to get Ovi Suite to install the update? My system specs: Windows XP Pro SP3 with latest fixes/updates.
Thank you.

I always use Ovi Suite to update 3 phone (5310, 5610, 5800), no problems so far. However once caveat on s60 phone like yours is that when problems like this occur, you could try to update without a memory card inserted. If that fails, hard reset the phone and update the blank phone (back up first before resetting of course). If that still fails, take it to a Nokia Care Center.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

6220 Classic Sync problems

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