6233 headset connected when its not
hi
I have a 6233 that hasnt been used for a while but has new sim in and it was working okay
Now it constantly says that the headset is connected and its not. The only way i can use the phone is withthe headset or on loudspeaker.
we have turned it off, removed battery and restored factory settings.
Dont know what to do next.
Please Help
TIA
maymcg
Just to eleborate and expand on Asem305's good answer.
If you have a Headset symbol stuck on your screen but have no headset plugged in, its probably down due to the pop port at the bottom of the handset.
This normally shorts or fuses together inside the phone when exposed to some type of liquid.
You will need to take this to a Nokia Care Point and they will need to check inside the handset for you.
You can find the nearest NCP to you at the Store Locator
Use the drop down list on the right to find your country.
If it has got wet, then it is not covered under the manufacturers warranty.
My posts are my opinion and in no way the direct views of Nokia.
If my posts are helpful, please give me some KUDOS using the green star on the left.
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