6233 T-Mobile White Screening

Question

Hi,
After many months complaining to T-Mobile about my 6233 white screening and crashing when sending picture messages I finally got my phone changed over. Despite several new firmware flash's that promised to cure this fault my new phone started doing the same thing.
I did a reset to factory settings and to my suprise it worked so one by one started to configure my phone one setting at a time then trying to send a picture message until bingo I found the setting in the phone that corrupts the memory and causes it to white screen.
Setting the option for Delivery reports in Multimedia Messages settings to Yes causes the corruption. Changing it back to No will not cure the problem. The only way to resolve it is another Reset to factory defaults.
I can live without delivery reports but Nokia really should look into the cause as I have had this since 3.70 through 4.52, 4.54 and even on the latest 4.91 versions of the firmware.
This little fix has been tested time after time on both my phone and 4 other T-Mobile phones at work and always cures it.
Hope this helps someone out there with the same problem.
John Paton

Answer 1

yes i have the same problem this is my 3rd phone from virgin, its so annoying. if i put delivery report on the mutimedia settings then go to send a picture it crashes turning my screen white the reload. i have emailed nokia help line i wonder if i get a reply as it seems to be a very common problem. WHY hasn't nokia recalled the 6233 due to the fault?????