6280 Main Memory always full!!!

I am a HONG KONG guy. I brought a 6280 phone for 2 weeks, after install java game the Main Memory always full. I did all unwanted things in the Main memory but the result still..............
I phoned to HONG KONG NOKIA customer hotline. I followed the steps but the bug wasn't fixed. I wasted 3 hours for waiting in HONG KONG (Mon Kok) NOKIA CARE center. Just want them receive the phone & fix it. The phone could not be repaired in an hours since there was overcrowded Let See how bad is it!!
The staff said many 6280 had same problems. But nobody reported to headquarter.
I think would it be possible to upgrade firmware at home like Pocket PC, computer mother board & display card etc.? Software errata are common in complex electronics product. Fix bugs via the internet can be reduced the cost in support & maintenance. Never waste customer’s time & company resource.

Sorry for the link was broken.
Let See how bad is it!!!
http://ihome.ust.hk/~eg_lkhaf/IMGP4608-12.JPG

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