6300 - blanks to white screen and other problems

Okay, it's my first post here. I've had a 6300 for about a year, and lately (in the last 24 hours) it's developed a serious problem. I cannot access text messages at all ("Message storage memory not ready"), nor my gallery. If I turn it on and leave it for a while, even if it's in the middle of something like a call, it will eventually drop to a blank screen from which nothing works (even the power button), or possibly a "please enter time/date" screen which has the same problem of nothing responding. The only way to turn the phone off after this is to remove the battery, but subsequently turning it back on again is difficult, working about 50% of the time (the other 50% being a blank screen).
If a reset is essential, I'd like a way to do so without losing any messages (particularly those sent since the problem started, since I haven't been able to access them yet), but I understand if this is not possible.
I've tried restoring factory settings, but it often reverts to this white screen before that finishes, unfortunately.
Thanks in advance!

how many messages have you got in the phone
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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