6300 callers name not shown

hi,
i bought a nokia 6300 two days ago and have been registering it and moving my numbers across etc. but one thing i can't seem to do (and it sounds really silly) is get a callers name to appear when they ring me. whenever i receive a call, the phone rings and just says "call" but no name or number. i've tried saving my numbers to the phone memory, sim memory and both, but nothing has worked. tried different profiles and themes, but the same thing happens. any suggestions?
thanks
beth

thanks for that, although i've tried that and it hasn't made a difference. i've received calls from around 10 people and none of the names have been shown. i've tried changing my friend's phone id, and have had her ring other people, and her id comes up on everyone elses phone. i did the same with my parents phones, and the same thing happened... it's really annoying!

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