6300 Is not Recognized!

Ok, so everytime i plug my nokia 6300 into my windows xp computer i always get that little yellow box saying "usb device not recognized" with "one of the usb devices attached to this computer has malfunctioned and windows does not recognize it" underneath it.
I have also tried plugging my nokia 6300 into 3 other computers and i get the same little yellow box telling me that it isn't recognized.
I have searched the internet for answers and have tried every little tip and trick to get it working again including turing the computer off at the wall and un plugging it.
I believe that there is something wrong with the phone, not the usb data cable which is from my Canon cam corder.
When i first plugged my phone into the computer it worked fine for about 2-3 weeks untill now were i've got this message every single time!
PLEASE help me!!
It is very frustrating and i dont know what to do!
Many Thanks.

Oh, and i have also tried with 3, yes 3 different usb data cables! The canon data cable, a digital camera cable and a nokia cable still without any success. I am at wits end.
Should i just take my phone to a shop to fix it?

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[sound] ALSA - X-Fi Titanium - emu20k2 - not recognized by alsa

Hi,
I can't get my X-Fi working, neither with oss nor with alsa ! I tried several things with no success, searched a lot among forums but couldn't find anything that worked.
Here are some details :
Recognized as a pci card :
[noar@arch-noar rc.d]$ lspci | grep -i creative
03:00.0 Audio device: Creative Labs X-Fi Titanium series [EMU20k2] (rev 03)
modules loaded (incuding ctxfi) :
[noar@arch-noar rc.d]$ lsmod | grep snd
snd_ctxfi 95682 0
snd_seq_dummy 1479 0
snd_seq_oss 29240 0
snd_seq_midi_event 5516 1 snd_seq_oss
snd_seq 50562 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi_event
snd_seq_device 5281 3 snd_seq_dummy,snd_seq_oss,snd_seq
snd_pcm_oss 39509 0
snd_mixer_oss 17730 1 snd_pcm_oss
snd_bt87x 9657 0
snd_pcm 72321 3 snd_ctxfi,snd_pcm_oss,snd_bt87x
snd_timer 19537 2 snd_seq,snd_pcm
snd 58906 9 snd_ctxfi,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_mixer_oss,snd_bt87x,snd_pcm,snd_timer
soundcore 6161 1 snd
snd_page_alloc 7361 3 snd_ctxfi,snd_bt87x,snd_pcm
but not recognized in alsa :
[noar@arch-noar rc.d]$ cat /proc/asound/modules
1 snd_bt87x
[noar@arch-noar rc.d]$ cat /proc/asound/cards
1 [Bt878 ]: Bt87x - Brooktree Bt878
Brooktree Bt878 at 0xdfffd000, irq 17
here is my rc.conf :
# /etc/rc.conf - Main Configuration for Arch Linux
# LOCALIZATION
# LOCALE: available languages can be listed with the 'locale -a' command
# DAEMON_LOCALE: Set the locale during daemon startup and during the boot
# process. If set to 'no', the C locale will be used.
# HARDWARECLOCK: set to "UTC" or "localtime", any other value will result
# in the hardware clock being left untouched (useful for virtualization)
# TIMEZONE: timezones are found in /usr/share/zoneinfo
# KEYMAP: keymaps are found in /usr/share/kbd/keymaps
# CONSOLEFONT: found in /usr/share/kbd/consolefonts (only needed for non-US)
# CONSOLEMAP: found in /usr/share/kbd/consoletrans
# USECOLOR: use ANSI color sequences in startup messages
LOCALE="fr_FR.utf8"
DAEMON_LOCALE="no"
HARDWARECLOCK="UTC"
TIMEZONE="Europe/Paris"
KEYMAP="fr-latin9"
CONSOLEFONT="lat9w-16"
CONSOLEMAP=
USECOLOR="yes"
# HARDWARE
# MOD_AUTOLOAD: Allow autoloading of modules at boot and when needed
# MOD_BLACKLIST: Prevent udev from loading these modules
# MODULES: Modules to load at boot-up. Prefix with a ! to blacklist.
# NOTE: Use of 'MOD_BLACKLIST' is deprecated. Please use ! in the MODULES array.
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(!snd_pcsp)
# Scan for LVM volume groups at startup, required if you use LVM
USELVM="no"
# NETWORKING
# HOSTNAME: Hostname of machine. Should also be put in /etc/hosts
HOSTNAME="arch-noar"
# Use 'ifconfig -a' or 'ls /sys/class/net/' to see all available interfaces.
# Interfaces to start at boot-up (in this order)
# Declare each interface then list in INTERFACES
# - prefix an entry in INTERFACES with a ! to disable it
# - no hyphens in your interface names - Bash doesn't like it
# DHCP: Set your interface to "dhcp" (eth0="dhcp")
# Wireless: See network profiles below
#Static IP example
eth0="eth0 192.168.0.2 netmask 255.255.255.0 broadcast 192.168.0.255"
#eth0="dhcp"
INTERFACES=(eth0)
# Routes to start at boot-up (in this order)
# Declare each route then list in ROUTES
# - prefix an entry in ROUTES with a ! to disable it
gateway="default gw 192.168.0.1"
ROUTES=(gateway)
# Setting this to "yes" will skip network shutdown.
# This is required if your root device is on NFS.
NETWORK_PERSIST="no"
# Enable these network profiles at boot-up. These are only useful
# if you happen to need multiple network configurations (ie, laptop users)
# - set to 'menu' to present a menu during boot-up (dialog package required)
# - prefix an entry with a ! to disable it
# Network profiles are found in /etc/network.d
# This now requires the netcfg package
#NETWORKS=(main)
# DAEMONS
# Daemons to start at boot-up (in this order)
# - prefix a daemon with a ! to disable it
# - prefix a daemon with a @ to start it up in the background
DAEMONS=(syslog-ng @network netfs crond dbus)
...my modprobe.conf :
# /etc/modprobe.d/modprobe.conf (for v2.6 kernels)
option snd-pcsp index=2
options snd-ctxfi index=0
...my sound.conf :
# /etc/modprobe.d/sound.conf
alias snd-card-0 snd-ctxfi
alias sound-slot-0 snd-ctxfi
...and of course I can't run any mixer as my soundcard doesn't show up.
I'm stuck with this problem for a week now...I ran Ubuntu Lucid Lynx LTS with no sound problems before that .
Any ideas ? any help would be highly appreciated !
(please forgive me if i made mistakes, I'm french so english isn't my native language, I tried my best ! )
Noar

I almost forgot :
I'm running kernel 2.6.37 - 64bit
[noar@arch-noar ~]$ uname -a
Linux arch-noar 2.6.37-ARCH #1 SMP PREEMPT Fri Mar 25 15:10:00 CET 2011 x86_64 Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz GenuineIntel GNU/Linux

USB Device for IPOD not recognized by Windows, whether ipod connected or no

During the past few days I have received a pop up error message from (I would think) Windows that the USB device is not recognized. I have the USB plug for the ipod connected (as always)but the ipod isn't even connected. It keeps popping up like every few seconds that the usb device is not recognized.
When I attach the ipod itself, the ipod is recognizing it because it powers up. But, it took 10 times just to get the ipod to recognize through itunes. It updated, then immediately upon completion, windows again starting giving repeated error messages that the usb device wasn't recognized.
I have downloaded the newest itunes but I had it on my system for 4 days with no problems whatsoever. I don't think that's it. No other system changes.
I've deleted my temp files and cache. Also did a "disk clean up" and "defrag." It's still doing it.
Any suggestions?

I'm having the same problem. Ever since I upgraded to version 7, iTunes & my PC no longer recognise my iPod, and it therefore won't sync.
It's not the USB port (other devices work in it), I rebooted my iPod and re-installed iTunes, I've tried stopping and starting the iPod Service (but can't see my iPod in My Computer). When I run the Diagnostics it says iPod connection failed. I've even bought a new USB cable but that doesn't work either.
This is driving me up the wall. Is there a glitch with iTunes 7?
Can anyone help me out?? Thanks
Windows XP

Aio Remote: PDFs not recognized by Google drive.

Aio Remote on iPad Air2 iOS 8.1.1 - I created a PDF on my iPad from my HP Envy 7640 using Aio remote app. In the files/document section it's there (3 pages) as a PDF. But when I upload a copy from Aio Remote to Google Drive it's not recognized by Google Drive as a PDF even though it has a PDF extention. I have other PDF files stored in Google drive that are perfectly fine. It must be something in your app that is the problem.

More info: if I send it from Aio remote as an email attachment to myself I get a PDF that I can upload to Google drive and Google drive reconizes it as a PDF. again proving it is Aio remote that is doing some thing wrong when uploading to Google Drive.

I recently upgraded to ios7 and now my PC is not recognizing my iphone

I am having several problems. I recently upgraded to ios7 and now my PC (Windows 7) is not recognizing my iphone. 1) I am getting an error message when itunes opens: "Itunes could not connect to the iphone because it is locked with a passcode. You must enter your passcode on the iphone before it can be used with itunes." How did it get locked and how do I unlock it without losing my data? What do they mean by passcode? I don't have a 4-number code to get into my iphone activated. In fact, I've never had a passcode.
2) I cannot download my photos from my iphone onto my computer because my computer doesn't recognize my iphone. In other words, my iphone does not show up on my computer (no iphone icon, no DCIM folder).
3) This is a separate issue but it is also very confusing: I went online to check my iCloud and I cannot see any data (icloud.com). But I know that I set up iCloud when I upgraded to ios7 and it backs up my data every night. What am I doing wrong, am I unable to see my data and photos?
Why is this happening? It was bad enough that when I upgraded to ios7, I lost my Notes - I have no idea why they didn't return. But now essentially my iphone is not recognized when connected to my computer and this is very frustrating. I have read numerous previous postings regarding downloading photos onto the PC and regarding this passcode error and cannot find a resolution, so I would appreciate any help.

No problem!
This will make it easy for you:
http://www.tuaw.com/2011/07/09/quicken-wont-run-on-lion-heres-10-mac-apps-to-cur e-those-blue/

I an getting an error with photo merge in PS cc . It gives me a code tmp00000001 using from photoshop and if I try from bridge it tell me that I need to select more than one image. It is not recognizing the photos I am selecting in bridge. please help. my

A new problem with CS5 forced me to download PScc but the problem is still there. I am getting tmp00000001 in photo merge when importing multiple files from inside PS and if trying from bridge I am getting a pop up box telling me I need to select more than 1 file. Photoshop potomerge is not recognizing my selections from bridge..!! please help.. my knowledge of computers is a 3 on a scale of 1-10

if i run this particular code
( SELECT
AccountDetails.CUSTOMERNUMBER, AccountDetails.ACCOUNTNUMBER, CUSTOMERDETAILS.CDTITLE, CUSTOMERDETAILS.CDFIRSTNAME, CUSTOMERDETAILS.CDLASTNAME, AccountDetails.ACCOUNTTYPE,
AccountDetails.ORIGINALCONTRACTENDDATE, AccountDetails.CONTRACTTERM, AccountDetails.CONTRACTENDDATE, AccountDetails.BRANCHAREA, AccountDetails.PRODUCTTYPE,
AccountDetails.HOUSEBANKACCOUNT, AccountDetails.CARMODEL, AccountDetails.CARLICENCE, AccountDetails.ARREARSBALANCE, AccountDetails.CODEBTOR, AccountDetails.GUARANTORNUMBER
FROM AccountDetails
JOIN CUSTOMERDETAILS ON AccountDetails.CUSTOMERNUMBER = CUSTOMERDETAILS.CUSTOMERS1
WHERE EXISTS
( SELECT *
FROM Dcaaccountallocation
JOIN DebtEpisodes ON DebtEpisodes.ACCOUNTID = Dcaaccountallocation.ACCOUNTID
WHERE Dcaaccountallocation.dcaid = 41
AND Dcaaccountallocation.status = 2
AND DebtEpisodes.DCASentDate IS NULL
AND Dcaaccountallocation.ACCOUNTID = AccountDetails.ACCOUNTNUMBER
AND DebtEpisodes.DCAORLAWYER = 'DCA'
This returns 1 row of data
However if i run a small part of the above code...
SELECT *
FROM Dcaaccountallocation
JOIN DebtEpisodes ON DebtEpisodes.ACCOUNTID = Dcaaccountallocation.ACCOUNTID
WHERE Dcaaccountallocation.dcaid = 41
AND Dcaaccountallocation.status = 2
It returns a lot of rows with a status of 2
Now i presume what I am going to do is to ensure that all the fields provide satisfactory requirements, with regards to the above code. Although I have many records in all the stated tables already.
:(

IPod nano does not charge & is not recognized by computer or iTunes

I have a 1st generation nano 1 GIG.
It appears "dead."
It is not recognized by My Computer, iTunes or the Ipod Updater (The updater asks that I connect the iPod, which I do). The iPod diagnostics through iTunes also reports that my iPod is not connected.
I have tried my iPod on 4 different machines, with one of them having USB 2.0.
I tried the following from Jeff Bryan. (I don't know if the links from his post have carried over into this post.) So I will list the things I have tried near the end of this post.
- My iPod won't turn on.
- iPod battery doesn't charge.
- iTunes 7 doesn't recognize the iPod.
- Your Windows PC doesn't recognize iPod.
- iPod appears in Windows Explorer but does not appear in iTunes.
- iPod does not appear in iTunes.
- Fast user switching in Windows XP is not supported.
I tried resetting my iPod by switching the Hold button on and off and then pressing Menu and the Select button for 6-10 seconds. I have done this over and over and over.
I have uninstalled the latest iTunes, reboot, reinstall - same problem.
I have stopped the iPod service, plugged in the iPod, but it isn't recognized by My Computer as stated in the Apple Do-It-Yourself Help. I launched iTunes - same problem.
I used the window cleanup utility, reboot, reinstall iTunes, connect iPod - same problem.
I have used the Windows ipconfig utility to change my boot parameters, but still nothing.
If anyone has any ideas, I would greatly appreciate them.
My iPod is just shy of 6 months.
I do have a replacement contract with Best Buy - but I would like to cover all the bases before I succumb to defeat.
Thanks
XP Home with USB 1.1 Windows XP 4 machines, all XP, 2 XP Pro, 2 XP Home, 3 have USB 1.1, 1 has USB 2.0, 2 machines have latest iTune

I'm having the same problem, my ipodnano is about a year old and I can't figure out what to do. I just installed the new itunes on my new laptop with vista premium. I'm desperate for a resolution, do you have any suggestions at all. Any help is greatly appreciated. Thank you

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

I've done all the steps on the site to correct this problem up until the reformatiing part except I tried to update the driver software but Windows says that it encounters an error when trying to install the new software.
So after going through the steps I noticed that the iPod I just bought was formatted for Mac. It says that in order for me to reformat, I have to restore my iPod in iTunes but since it isn't recognized my my computer or iTunes, I can't do it.
Suggestions anyone?

Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod touch not recognized by computer or ITunes

Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

Nano 3rd generation recently purchased is not recognized by iTune Account

I recently purchased a Nano 3rd generation that has no songs or any other type of media on it. It does have a device name "user1". I need to change the device name to match my current iTunes account so that it can be synced with iTunes. I ran the diagnostics but while iTunes seemed to find the device, the sync test would fail. See below. I am trying to find out how to correct this problem so the device can be loaded with the current library.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer, inc. Aspire 6530
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.xxx
Gracenote MusicID 1.9.6.xxx
Gracenote Submit 1.9.6.xxx
Gracenote DSP 1.9.6.xx
iTunes Serial Number 002xxxxxx32D02xx
Current user is not an administrator.
The current local date and time is 2013-01-23 09:39:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 3200 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
USER1'S IPO (F:\), iPod nano (3rd Generation) running firmware version 1.1.3
Serial Number: 5U7405V7YXT
Bus Speed: 61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

6300 Is not Recognized!

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