6300 Music player poblem

I updated the Firmware a few days back (from v5.0 to v5.50)
Now, since yesterday whenever I try to open my music player, it updates the library every time & after that it says no music files found, whn there are music files stored on my microSD card in the m4a format(which were previously being played by the player), is any Nokia 6300 user having the same problem?? Basically the playr library takes a lot of time to update...& then it says there are no music files is it the firmware problm? I took it to th Nokia Care Center they say that they need to format the phone & reinstall phone firmware...? If anybody is having th same problem..pls contact me as soon as you read it...
If anyone knows how to format(Hard Format) the Symbian s40 phone i.e the Nokia 6300 please inform me as early as possible..?
Thank you all in advance

i had similar problems following the online firmware update (5.5).
it may be inconvenient, but if you can get a nokia pro to do a proper reinstall.
personally, i wont be using the online firmware update ever again unless as a last resort.

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  • Music player slowness after firmware update? (6300...

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    Hi,
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    Message Edited by jevis on 29-Jul-2008 09:24 PM

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    Below is the excerpt:
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    Message Edited by spherical on 26-Dec-2008 06:22 PM
    Message Edited by spherical on 26-Dec-2008 06:24 PM

  • 6233 Music Player Upgrade (Xpress Music 6300)

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  • 6300..cant play music files through music player.

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  • Music player not detecteing the music files for No...

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  • IOS Music Player MP3 Gapless Playback Problem

    Hi,
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    The last correspondence I had with the Apple care advisor was back in the end of August / start of  September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
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    But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
    I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
    Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
    We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
    A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
    I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
    He couldn't explain either, he just said that because it's not listed there on the Apple support page.
    Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
    I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
    He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
    He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
    iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
    The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
    I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
    So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
    Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
    I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
    You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
    http://s000.tinyupload.com/index.php?file_id=86512332626247919914
    https://www.mediafire.com/?w5wvi50er96b14s
    http://www42.zippyshare.com/v/37047710/file.html
    https://www.sendspace.com/file/lubcmc
    More files can be provided if needed to show the problem happening on various other albums.
    I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
    Thanks for reading this long rant of mine, appreciate it.
    Ger

    I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
    I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

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