6300 PROBLEM AMENDING NAMES/NUMBERS
Hello,
My problem is that whenever I try to amend a name or add a new telephone number to an existing contact my phone will not accept the change.
I am sure everything started when I connected my phone to my laptop. It started synchronising my contacts and at one point it got stuck. The screen became white for a while and then it came back as normal.
When i try to back up my contacts from phone to laptop i get a message that only 35 out of the 400 contacts can be coppied to another phone. in other words it does not back up my contacts.
Everything else is working perfectly.
I did a firmware upgrade but has not helped.
Please let me know if anything can be done.
Thanks
I think NOKIA is this problem not taking serious!!!
If you see the amount of this type problem.
I have Vista, and 6300 and PC Suite from Nokia, all up to date.
After sync the calendar only, because problem with duplicates, i was missing 95% of my contacts.
I went to the latest backups and tried to restore, none was working.
After Letter C nothing is there, but it is visible in PC Suite!
I working only with phone store.
Hope there can somebody help.
Regards
Haesu
Similar Messages
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Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e3fb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button. -
Quicktime has stopped working message when I open that. Error message: Problem Event Name: BEX
When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
HP OJ4680 Problem Event Name APPCRASH -after Vista- Win 7 upgrade
Upgraded a Toshiba Satellite U400 to Winows 7 32-bit from Vista. Connected to my HP Officejet J4680 to print some documents and printer has troubleshooting flag. Windows was unsuccessful at searching for a driver so I downloaded full software and driver to address this. I get a Runtime error window for Microsoft visual basic C++ "This application has requested the Runtime to terminate in an unusual way. PLease contact the application's support team for more information" and the following problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_HP Installer
Application Version: 14.0.301.0
Application Timestamp: 4b614229
Fault Module Name: Setup.exe
Fault Module Version: 14.0.301.0
Fault Module Timestamp: 4b614229
Exception Code: 40000015
Exception Offset: 000a75ef
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional Information 1: 67d9
Additional Information 2: 67d918b5d2dc6eb7485f13ad2e1b79c1
Additional Information 3: 4df0
Additional Information 4: 4df0906aa94db94f5f5df73d2e886c50
Need an urgent solution to print my boarding pass.
ThanksThe only solved thread on this I could find on this error is here.
From what I read, the steps are very lengthy, but they do work.
Most important thing to do before you continue, is to follow the steps to back up all your files before proceeding. That being said however, as you need to urgently print a boarding pass, I would suggest borrowing another computer, or printing them out at an airport kiosk if available. The troubleshooting provided in the link above looks like it's a few hours worth of steps.
Regards, Wally
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. *** -
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ea5d609
Exception Offset: 653f1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
Application Express 3.1 + BI-Publisher + problem with formating numbers
Hello together!
I use the Oracle BI Publisher Template Builder for Word (10.1.3.4) to generate RTF-Templates. I upload these templates in Oracle Apex (Advanced support-->BI-Publisher/OC4J as print service).
It works well, but I have a problem with formating numbers.
In Template Builder I define following number formats, for example: #.##0 for numbers like 1.454.234 and #.##0,00 for numbers like 54,80
In Template-Builder Preview it looks well.
But whatever I do, in use with Oracle Apex dots and comma are allready interchances in the printout.
That means,
1.454.234 become 1,454,234 in PDF-Report
54,80 become 54.80 in PDF-Report
Other than that, the layout is exactly the same like in Template Builder defined.
What's wrong?
Do I have to change any country parameter?
JulianeI also had the same problem. I tried with normal formating of 99g99g999d99 instead of ##,##,##0.00 and it has resulted correct way.
-
I can't install netbeans 8 on my windows 7 ultimate 32 bit. Please help me.. This is the error message :
Java Platform SE binary has stopped working
Problem signature:
Problem Event Name: BEX
Application Name: java.exe
Application Version: 8.0.5.13
Application Timestamp: 53280287
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt1. I had similar problem and upgrade of BIOS has helped.
2. Try Oracle support forum if 1 does not help.
Rgds
Milos -
SBS 2008 'Set up your Internet address" crashes (Problem Event Name:_CLR20r3)
Hello.
We try Set up your Internet address and after wizard start we get:Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: dpcw.exe
Problem Signature 02: 6.0.5601.8538
Problem Signature 03: 4d24e2a5
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 53a11b76
Problem Signature 07: 20cd
Problem Signature 08: 143
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 1032
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
At DPCW.log from C:\Program Files\Windows Small Business Server\Logs we get:
[7452] 150222.193429.5196: General: Initializing...C:\Program Files\Windows Small Business Server\Bin\DPCW.exe
[7452] 150222.193429.7166: CoreNet: Retrieving LastBasicConfigSuccessful flag from registry
[7452] 150222.193429.7196: CoreNet: LastBasicConfigSuccessful found.
[7452] 150222.193430.3966: CoreNet: Retrieving Domain Name Max Length from NetworkConfig
[7452] 150222.193431.8486: WizardChainEngine Next Clicked: Going to page {0}.: Networking.Wizards.NetSvcWizard.DoYouOwnDomainPage
[7452] 150222.193438.4016: WizardChainEngine Next Clicked: Going to page {0}.: Networking.Wizards.NetSvcWizard.DoYouWantToTransferPage
[7452] 150222.193442.9856: WizardChainEngine Next Clicked: Going to page {0}.: Networking.Wizards.NetSvcWizard.ChooseDomainNamePage
[7164] 150222.193443.0066: CoreNet: Retrieving MS Domain Referral Service URL from NetworkConfig
[7164] 150222.193443.0076: CoreNet: No MS Domain Referral service URL is defined in NetworkConfig
[7164] 150222.193444.4326: CoreNet: Retrieving extra domain registrar from NetworkConfig
[7164] 150222.193444.4326: CoreNet: No extra registrar information defined in NetworkConfig
[7164] 150222.193444.4326: NetworkingServices: Initializing Available TLDs returned success.
[7452] 150222.193624.7756: Wizard: WizardChainEngine Back clicked: Going to page Networking.Wizards.NetSvcWizard.DoYouWantToTransferPage.
[7452] 150222.193626.6296: WizardChainEngine Next Clicked: Going to page {0}.: Networking.Wizards.NetSvcWizard.ProvidLoginInfomationPage
[7452] 150222.193629.0626: CoreNet: Getting root cert
[7452] 150222.193629.1216: CoreNet: CA ConfigString: XXXXXXX.XXXXXXX.local\XXXXXXX-CA
[7452] 150222.193629.1696: CoreNet: CA ConfigString: XXXXXXX.XXXXXXX.local\XXXXXXX-CA
[7452] 150222.193629.1786: CoreNet: Converting to bytes
[7452] 150222.193629.1806: CoreNet: Leaf Cert Thumbprint is: EBB212D525E9D0C34B1C50870A50B372FF781FC8
[7452] 150222.193629.1836: CoreNet: ThumbPrint: EBB212D525E9D0C34B1C50870A50B372FF781FC8
[7452] 150222.193629.1836: CoreNet: Look for cert in My
[7452] 150222.193629.1846: CoreNet: Opening Store
[7452] 150222.193629.1856: CoreNet: Finding cert
[7452] 150222.193629.1866: CoreNet: certcoll.Count: 1
[7452] 150222.193629.1866: CoreNet: Closing Store
[7452] 150222.193629.1876: Wizard: WizardChainEngine Next Clicked: Last page, so the wizard isdone, closing wizard frame and returning
[7164] 150222.193629.5556: AdminTME: AdminDataLink Running Task: CommitterSequenceTask
[7164] 150222.193629.6636: CoreNet: Deleting Domain Config Url from registry
[7164] 150222.193629.6656: CoreNet: Deleting domain provider homepage Url from registry
[7164] 150222.193629.6666: CoreNet: Deleting domain provider name from registry
[7164] 150222.193629.6666: CoreNet: Deleting domain provider logo from registry
[7164] 150222.193629.6716: CoreNet: Deleting provider service data 1 from registry.
[7164] 150222.193629.6726: CoreNet: Deleting provider service data 2 from registry.
[7164] 150222.193629.6826: CoreNet: CommonName: remote.impantokratoros.gr
[7164] 150222.193629.6866: CoreNet: CN to validate: CN=remote.XXXXXXX.gr,
[7164] 150222.193629.7116: CoreNet: Returning CN of CN=remote.XXXXXXX.gr,
[7164] 150222.193629.7116: CoreNet: sCommonName: CN=remote.XXXXXXX.gr,
[7164] 150222.193629.7246: CoreNet: Creating Request
[7164] 150222.193629.7256: CoreNet: CA Name is: XXXXXXX-XXXXXXX-CA
[7164] 150222.193629.7256: CoreNet: CA Name: XXXXXXX-XXXXXXX-CA
[7164] 150222.193631.2636: CoreNet: Submitting Request
[7164] 150222.193631.2756: CoreNet: CA ConfigString: XXXXXXX.XXXXXXX.local\XXXXXXX-XXXXXXX-CA
[7164] 150222.193631.4296: CoreNet: Certificate submission returned: 3
[7164] 150222.193631.4316: CoreNet: Installing Certficate response from CA
[7164] 150222.193631.4996: CoreNet: Writing Leaf Cert data to NetworkConfig
[7164] 150222.193631.5006: CoreNet: Leaf Cert Thumbprint is: A5CD93F97B5993E132DFCD684C235C9E74212985
[7164] 150222.193631.5016: CoreNet: ThumbPrint: A5CD93F97B5993E132DFCD684C235C9E74212985
[7164] 150222.193631.5016: CoreNet: Look for cert in My
[7164] 150222.193631.5016: CoreNet: Opening Store
[7164] 150222.193631.5026: CoreNet: Finding cert
[7164] 150222.193631.5026: CoreNet: certcoll.Count: 1
[7164] 150222.193631.5026: CoreNet: Closing Store
[7164] 150222.193631.5036: CoreNet: Creating AccessRule for NetworkServiceSid
[7164] 150222.193631.8646: CoreNet: Using WMI QueryString: Select * From MicrosoftDNS_Zone Where Name="remote.XXXXXXX.gr"
[7164] 150222.193632.2556: CoreNet: Using WMI QueryString: Select * From MicrosoftDNS_Zone Where Name="remote.XXXXXXX.gr"
[7164] 150222.193632.4586: CoreNet: Using WMI QueryString: Select * From MicrosoftDNS_Zone Where Name="remote.XXXXXXX.gr"
[7164] 150222.193632.4956: CoreNet: Retrieving internal NIC GUID from NetworkConfig
[7164] 150222.193632.4966: CoreNet: Internal NIC GUID from NetworkConfig is d48df1d0-c548-4a06-8b59-ab71532be356
[7164] 150222.193632.5506: CoreNet: Retreiving MAC Address of the NIC to ignore from InfoXmlConfig
[7164] 150222.193632.5526: CoreNet: Loading info xml configuration from: C:\Program Files\Windows Small Business Server\Data\Info.xml
[7164] 150222.193633.0686: CoreNet: No NICs to ignore in InfoXmlConfig
[7164] 150222.193633.0686: CoreNet: Retrieving MAC Address of the NIC to ignore from NetworkConfig
[7164] 150222.193633.0686: CoreNet: No NICs to ignore in NetworkConfig
[7164] 150222.193634.0536: CoreNet: Added NIC: Local Area Connection
[7164] 150222.193634.4646: CoreNet: Added NIC: Local Area Connection 2
[7164] 150222.193634.7586: CoreNet: Local NIC GUID is d48df1d0-c548-4a06-8b59-ab71532be356
[7164] 150222.193634.8236: CoreNet: Using WMI QueryString: Select * From MicrosoftDNS_AType Where ContainerName="remote.XXXXXXX.gr" and OwnerName="remote.XXXXXXX.gr" and IPAddress="192.168.10.2"
[7164] 150222.193634.8236: CoreNet: WMI Scope: \\XXXXXXX\root\microsoftdns
[7164] 150222.193634.8356: CoreNet: Found 0 resource records of type A
[7164] 150222.193634.8676: CoreNet: CIFPD Succeded
[7164] 150222.193634.9926: CoreNet: Leaf Cert Thumbprint is: A5CD93F97B5993E132DFCD684C235C9E74212985
[7164] 150222.193634.9936: CoreNet: ThumbPrint: A5CD93F97B5993E132DFCD684C235C9E74212985
[7164] 150222.193634.9946: CoreNet: Calling FindCert()
[7164] 150222.193634.9946: CoreNet: ThumbPrint: A5CD93F97B5993E132DFCD684C235C9E74212985
[7164] 150222.193634.9946: CoreNet: Look for cert in My
[7164] 150222.193634.9946: CoreNet: Opening Store
[7164] 150222.193634.9966: CoreNet: Finding cert
[7164] 150222.193634.9966: CoreNet: certcoll.Count: 1
[7164] 150222.193634.9966: CoreNet: Closing Store
[7164] 150222.193634.9966: CoreNet: Getting Hash
[7164] 150222.193635.2026: IISConfigLib: Enabling SSL with params: website name: SBS Web Applications, ipNumOfInterfaceToBindWithSsl: *, port: 443, host header:
[7164] 150222.193635.3986: IISConfigLib: set binding information for website name: SBS Web Applications, ipNumOfInterfaceToBindTo: *, port: 80, host header: remote.impantokratoros.gr
[7164] 150222.193635.4826: IISConfigLib: Enabling SSL with params: website name: SBS SharePoint, ipNumOfInterfaceToBindWithSsl: *, port: 987, host header:
[7164] 150222.193650.4556: AdminTME: Status: TaskId = Networking.Wizards.NetSvcWizard.ConfigureWorkFromHomeWebsite, RootTaskId = Networking.Wizards.NetSvcWizard.ConfigureWorkFromHomeWebsite, Success: False, Warning: False, Continue: True, Message:
[7452] 150222.193650.4816: AdminTME: Committer: Completed called
[7452] 150222.193650.4956: Exception:
An exception of type 'Type: System.NullReferenceException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 02/22/2015 19:36:50
Message: Object reference not set to an instance of an object.
Stack: at Microsoft.SharePoint.Administration.SPPersistedObject..ctor(String name, SPPersistedObject parent, Guid id)
at Microsoft.SharePoint.Administration.SPPersistedObject..ctor(String name, SPPersistedObject parent)
at Microsoft.SharePoint.Administration.SPPersistedUpgradableObject..ctor(String name, SPPersistedObject parent)
at Microsoft.SharePoint.Administration.SPService..ctor(String name, SPFarm farm)
at Microsoft.SharePoint.Administration.SPWebService..ctor(String name, SPFarm farm)
at Microsoft.WindowsServerSolutions.Common.IWorker.WSSConfig.CWSSConfig.IsSiteGuidValid(Guid sharePointSiteId)
at Microsoft.WindowsServerSolutions.Networking.Wizards.NetSvcWizard.TaskConfigureWorkFromHomeWebsite.Run(ITaskDataLink dataLink)
at Microsoft.WindowsServerSolutions.TaskManagement.Admin.LightweightDataLink.Run(TaskId taskId, IAssemblyTask task, CompositeTask parentTask)
at Microsoft.WindowsServerSolutions.TaskManagement.Admin.SequentialTask.Run(ITaskDataLink dataLink)
at Microsoft.WindowsServerSolutions.TaskManagement.Admin.AdminDataLink.Run(TaskId taskId, IAssemblyTask task)
at Microsoft.WindowsServerSolutions.TaskManagement.Admin.Committer.DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
We have change for security all the name of server and domain with XXXXXXX.
Can someone help? We read all google results for that problem and we cant fix it..
Thanks.Hi IntelcomGR,
Would you please let us know current situation of this issue? Did you refer to Binu Kumar's suggestion and check SharePoint on the SBS server? Any find?
I also suggest that you should run
SBS BPA tool to check the status of the SBS server. Meanwhile, please run
sfc /scannow command to scan all protected system files.
If any update, please feel free to let us know.
Bes regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Problem with page numbering in Acrobat XI Pro
Hello community,
I got a problem with page numbering with certain documents in Acrobat XI Pro.
The next error comes up:
Translated in English:
There is an error occured when getting up of page-content.
This is occured with certain pdf-documents (i cannot uploading this file).
Is someone have similar problem, or has someone hev a sollution for this?
Greetings,
BartThis usually means the file is corrupt, probably because it was not created
using a standard application like Adobe Acrobat. -
Microsoft report gives details of problem:
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.2.2.3
Application Timestamp:
5383f31a
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
00000008
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
2057
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have tried reloading the iTunes player but same thing happens after selecting it.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
when i try to open my Itunes this Message comes up
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.6.3.25
Application Timestamp: 4fd16377
Fault Module Name: CRYPTUI.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ce7b847
Exception Offset: 68221040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtTaken at face value, you're having trouble with a Windows operating system file there.
Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?
Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H. -
I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10
First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob -
My itunes usnt working. I keep getting this message.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4f8f8a5b
Exception Offset: 70be1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: b9b5
Additional Information 2: 063aa4ebde4a7a45f8c482e6ed282861
Additional Information 3: b251
Additional Information 4: 0639314542445d4694fa87cff3be7aa4Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Try updating your QuickTime player to the most recent version.
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