6300 video error (unable to open file)

hello
i am new to nokia phones
i got my new nokia 6300 and i used the same software that phone came with on CD to convert a video file (from .avi to .mp4)
when i try to play this clip on mobile it says "unable to open file" i tried many different videos but no luck
does anyone has this same problem?
i got Nokia pc suit ver 7.0.9.2
and phone ver 07.00
thanks

Sorry guys but 6300 does support 3gp and mp4. While the display is QVGA [320x240], the video NEEDS to be QCIF [176x144] pixel for 6300 to be able to play the video afaik.
PC Suite 7 is a little confusing than last version for me coz it does not indicate the video size or gives you the option to choose the size from the player.
You can check that it's set to convert when transferring files.
Nokia PC Suite, click settings > video conversion options set to always ask or convert automatically when copying to phones as opposed to do not convert.
Check also that if you're converting and transferring videos separately/manually, that you are sending the converted video and not the original video. Refresh the list. Hopefully, you wont need to reinstall the pc suite or use the older 6.++ ver.

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