64 Bit has stopped working, when adding presets
I have added Lightroom to a new laptop and my presets that I purchased which were sent though an email on a file will now not add to Lightroom, I keep getting the message 64 bit has stopped working.
This is for all the brushes, like smooth skin, whiten teeth ect.
Its a 4.4 Lightroom 64 bit.
Please help!
Can you provide the exact wording of the error message, please?
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Problem Event Name: CLR20r3
Problem Signature 01: setupchainerui.exe
Problem Signature 02: 7.0.9538.0
Problem Signature 03: 509042f2
Problem Signature 04: System
Problem Signature 05: 4.0.30319.18022
Problem Signature 06: 506a7689
Problem Signature 07: 1cf5
Problem Signature 08: 72
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Additional Information 1: 79c6
Additional Information 2: 79c63d7b6daeea05a42903612b7137d2
Additional Information 3: 88ec
Additional Information 4: 88ec54f8fa758d8069cdb2ad5cd91e2b
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Application: SetupChainerUI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.EnterpriseManagement.Common.ServiceNotRunningException
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at Microsoft.EnterpriseManagement.Common.Internal.ExceptionHandlers.HandleChannelExceptions(System.Exception)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpoint[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings,
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at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.RetrieveEnterpriseManagementGroupInternal[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0,
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Faulting package full name:
Faulting package-relative application ID: -
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