64 bit version of Connect Add-in

After the upgrade to Connect 8 on June 10, I was able to participate with my team in Adobe Connect for a few days, but today, June 14th, I can no longer get in. I get a pop up window with "The selected resource does not exist." I do the connection test and it says that I need to install the add-in, but I am running 64 bit Ubuntu and the add-in for Ubuntu is only 32 bit. Is Adobe going to catch up to 2011 and make a 64 bit version?

The connectaddin in the following packages is exactly the same:
Download Adobe Connect 8 Meeting Add-in for Ubuntu Linux 10.04 32-bit (DEB format, 3.83 MB)
Download Adobe Connect 8 Meeting Add-in for Ubuntu Linux 10.04 64-bit (DEB format, 3.93 MB)
I ran md5sum on the connectaddins in both the 32- and 64-bit DEB files, and they both have exactly the same checksum: 3a2ab7aa78b696c87606fdb85b369e4f.
So, the 64-bit DEB file really contains the 32-bit executable. This is a mistake. Please fix this.

Similar Messages

  • Lack of true Ubuntu 64-bit support for Connect add-in

    Dear Adobe,
    This well-worn conversation seems to have been asked a few times before, and ignored a few times before, so you'll forgive me for re-opening it again.
    I downloaded the 64-bit debian package of your Adobe Connect add-in yesterday from Adobe's website. Here it is sitting on my local disk:
    $ ls ~/.shared/
    total 540108
    drwxrwxrwx 2 root     root          4096 2012-05-31 15:00 ./
    drwxr-xr-x 5 root     root          4096 2012-04-23 22:24 ../
    -rw-r--r-- 1 root     root     540016672 2012-05-27 00:03 temp.tar
    -rw-r--r-- 1 root     root       4026194 2012-05-30 22:51 ConnectAddin64.deb
    I then installed the package. However, when I tried to join my meeting, before the "Connecting..." screen appears with the progress bar, a blank white page flashed very briefly saying "Adobe Connect add-in not installed". Unsurprisingly, I wasn't able to join my meeting, and your online diagnostics site also confirmed that the add-in wasn't installed in my browser (Firefox 11).
    Then, reading other users' tales of woe, I located and analysed the installed binary, and this is what I saw:
    $ readelf -h /usr/local/connectaddin
    ELF Header:
      Magic:   7f 45 4c 46 01 01 01 00 00 00 00 00 00 00 00 00
      Class:                             ELF32
      Data:                              2's complement, little endian
      Version:                           1 (current)
      OS/ABI:                            UNIX - System V
      ABI Version:                       0
      Type:                              EXEC (Executable file)
      Machine:                           Intel 80386
      Version:                           0x1
      Entry point address:               0x8055810
      Start of program headers:          52 (bytes into file)
      Start of section headers:          7629080 (bytes into file)
      Flags:                             0x0
      Size of this header:               52 (bytes)
      Size of program headers:           32 (bytes)
      Number of program headers:         9
      Size of section headers:           40 (bytes)
      Number of section headers:         42
      Section header string table index: 39
    This is a 32-bit binary. There is absolutely no mistake about it. And even though it is a GTK binary,  it fails to work on a 64-bit system with 32-bit dual support due to the fact it appears to have the search paths to its libraries hard-coded into it:
    $ export GTK_PATH=/usr/lib32/gtk-2.0
    $ ./connectaddin
    (connectaddin:5416): Gtk-WARNING **: /usr/lib/gtk-2.0/2.10.0/immodules/im-ibus.so: wrong ELF class: ELFCLASS64
    (connectaddin:5416): Gtk-WARNING **: Loading IM context type 'ibus' failed
    You notice how GTK_PATH is ignored. The path in the above message is where the 32-bit binary would be sitting if I were on a 32-bit native system. However, as I'm on a 64-bit system, my 32-bit libraries are in:
    $ ls /usr/lib32/gtk-2.0/2.10.0/immodules
    total 180
    drwxr-xr-x 2 root root  4096 2012-05-31 17:23 ./
    drwxr-xr-x 5 root root  4096 2012-05-31 17:38 ../
    -rw-r--r-- 1 root root 18740 2011-04-15 02:48 im-am-et.so
    -rw-r--r-- 1 root root  5516 2011-04-15 02:48 im-cedilla.so
    -rw-r--r-- 1 root root  7060 2011-04-15 02:48 im-cyrillic-translit.so
    -rw-r--r-- 1 root root 17976 2011-03-04 13:49 im-ibus.so
    -rw-r--r-- 1 root root  7484 2011-04-15 02:48 im-inuktitut.so
    -rw-r--r-- 1 root root  6160 2011-04-15 02:48 im-ipa.so
    -rw-r--r-- 1 root root  9620 2011-04-15 02:48 im-multipress.so
    -rw-r--r-- 1 root root  9540 2011-04-15 02:48 im-thai.so
    -rw-r--r-- 1 root root 18728 2011-04-15 02:48 im-ti-er.so
    -rw-r--r-- 1 root root 18728 2011-04-15 02:48 im-ti-et.so
    -rw-r--r-- 1 root root  7372 2011-04-15 02:48 im-viqr.so
    -rw-r--r-- 1 root root 26284 2011-04-15 02:48 im-xim.so
    Will somebody please let us users know when Adobe will be (or won't be, for that matter) actually providing a true 64-bit linux version of their Adobe Connect add-in, instead of packaging the 32-bit version of the add-in in an archive that says 64-bit?
    Thanks in advance,

    That is the last supported player for Linux using the NPAPI. Chrome's new API, PPAPI, is still going to be supported in Linux, Mac and PC OS's and will have the current version of Flash Player for all those OS's.
    Here is Adobe's statement regarding Flash Player on Linux OS's.
    Adobe wrote:
    Linux:
    Adobe has been working closely with Google to develop a single, modern API for hosting plug-ins within the browser. The PPAPI, code-named "Pepper", aims to provide a layer between the plug-in and browser that abstracts away differences between browser and operating system implementations. You can find more information on the Pepper API at http://code.google.com/p/ppapi/.
    Because of this work, Adobe has been able to partner with Google in providing a "Pepper" implementation of Flash Player for all x86/64 platforms supported by the Google Chrome browser. Google will begin distributing this new Pepper-based Flash Player as part of Chrome on all platforms, including Linux, later this year.
    For Flash Player releases after 11.2, the Flash Player browser plug-in for Linux will only be available via the "Pepper" API as part of the Google Chrome browser distribution and will no longer be available as a direct download from Adobe. Adobe will continue to provide security updates to non-Pepper distributions of Flash Player 11.2 on Linux for five years from its release.
    Flash Player will continue to support browsers using non-"Pepper" plug-in APIs on platforms other than Linux.
    Adobe will be providing a debug player implementation of the Flash Player browser plug-in on Linux, and will update this document once there are more details on how it will be distributed.
    The full release can be seen here: http://www.adobe.com/devnet/flashplatform/whitepapers/roadmap.html

  • ITunes for Windows 7, 64-bit version not connecting to iPod

    Hi, everyone! I'm having problems connecting my iPod Touch to iTunes version 11.0.1.12. I'm running Windows 7, 64-bit version on my PC. Whenever I open iTunes with my iPod Touch connected to my PC, iTunes immediately gives me the following error message:
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    This confuses me because I already have the 64-bit version for Windows 7 installed on my PC. I've already uninstalled and reinstalled the 64-bit version three times; however, I'm still getting the same error message whenever I connect my iPod Touch and open iTunes.
    Any help would be greatly appreciated. Thanks!

    now nothing happens when I connect the iPod by USB - it's not even charging.
    Do you have a laptop, Nin?
    If so, the following document might be of some assistance with that:
    [iPod not recognized when connected to Windows laptop over USB|http://support.apple.com/kb/TS1401]
    (That issue seems to match your recognition and charging symptoms.)

  • Itunes 10.4.11 error saying it neds 64 bit version to connect to iphone...which i already installed

    I've been transferring over all of my data to my new Asus U36JC from my old HP. Last night I got everything finally moved to outlook on this computer and my music in the right folders for itunes. When I plug in my iphone 3GS I get two error messages saying the necessary files can't be found and to run the installer to uninstall itunes and then reinstall the 64 bit version. I've uninstalled and reinstalled the 64 bit version like 5 times and with every combination of rebooting, etc....what gives? It truely seems like apple has released a bugged version of itunes 10.4.11 for windows 7...

    In Disk Utility, select the iPod (the device) in the sidebar.  So, if you see the iPod in the sidbar with a "volume" indented below the iPod, select the "device" (not the volume).
    Go to the Erase tab to the right.  The choice for Format is Mac OS Extended (Journaled).  Name does not matter, because iTunes will rename it during the Restore.  Click Erase.
    it "flashed" out of itunes.
    That may be an issue with the USB connection.  As a test, shut down (power off) the Mac.  Disconnect other USB devices including USB hub, except for standard USB keyboard and mouse (if normally used).  SInce this is a laptop, connect it to its power adapter, so that it's not running on battery power.
    Connect the iPod to a direct USB port on the Mac.  Note if there is any difference regarding the iPod not maintaining a connection.

  • 64 bit version does not support exporting to CD/DVD

    The ability to burn a cd directly from LR is an extremely important feature which is not supported in the 64 bit version. Please add it to the 64 bit version to work as it does in the 32 bit version. Thanks

    Lee Jay wrote:
    ....Anyway, opticals are largely obsolete.
    How do you supply your work to your clients Lee Jay?
    What a sweeping and  personal comment.
    I get through about 100 DVD's a month, putting out GB's of images to clients, providing proofs and originals to clients. Not one has asked me to provide the images on a flash disk or to FTP 4 Gb of high resolution TIFFS, I do FTP on occasion, but 80% of my clients dont want to chow bandwidth, and would prefer a disk or 2.
    Maybe you are not a professional phtographer who supplies high resolution images to clients, but my clients dont want to FTP huge images, and won't pay for images to be supplied on flash disks.
    Lee Jay wrote:
    Apparently, it's an OS driver limitation, as has been discussed in the past.
    This is a little more help.
    If, as Lee Jay mentions that its an OS limitation which has been discussed ( somehere, but not provided a link), then you will just have to export all the photos to a folder and then burn to a disk.
    I export  all my photos to a folder and then I put my terms and conditions as a PDF on the disk as well as a jpeg of my card and contact details.At least the disk has information about the shoot, the photographer and T&C's.
    These things should be on any disk supplied to clients, so they the images get passed around with your details on, so its not a bad thing that LR can't burn to a DVD.

  • Even though I have a 64 bit version of iTunes, whenever I connect my iPhone it asks me to install 64 bit version of iTunes

    I reinstalled itunes 10.5.3 64 bit version on my Windows 7. When I connect my iPhone it gives me a error message of incorrect version and to uninstall and reinstall with 64 bit version. I have tried this over and over again but this message is not going. 
    I am not able to connect my iPhones 3GS (32GB) with my laptop. Please help!
    I am sending the result of the diagnostics
      Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. NX90Jq
    iTunes 10.5.3.3
    QuickTime 7.7
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0041AD5C0337DA28
    Current user is not an administrator.
    The current local date and time is 2012-03-05 16:27:34.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 335M
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.5.3.3 (x64) is currently running.
    iTunesHelper 10.5.3.3 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch running firmware version 3.1.3
    Serial Number: 9C8113AB14P
    iPhone 3GS running firmware version 5.0.1
    Serial Number: 870031DL3NR
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    The exact error message is
    This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.

    This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
    That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • HT1923 Each time i connect my ipod touch i get a message along the lines of 'This ipod is not reconised in this version od itunes. Uninstall this version and reinstall the 64-bit version'. I have done this from Apple's website twice now but I still get th

    Hi
    Can anyone help? I am trying to connect my sons iPod to burn some music to it but I keep getting a message pop up stating that this version of iTunes is not compatible with this iPod and I need to remove my version of iTunes and install the 64-bit version. I have done this twice now, both times using the 64-bit download from Apple's download page, but the same message appears and the iPod is not recognized.
    If anyone knows where I am going wrong I would be grateful for your advice.
    Ta.

    Hi Tintin01,
    Thanks for visiting Apple Support Communities.
    If you're being repeatedly prompted to install the 64-bit version of iTunes, I'd suggest first completely uninstalling iTunes and all its related components using the steps found here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Once you've uninstalled iTunes and its components, install the latest version of iTunes found here:
    iTunes 11.0.4 for Windows 64
    http://support.apple.com/kb/DL1615
    Best Regards,
    Jeremy

  • Everytime I connect my iPod to USB, iTunes says the following: This iPod cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.

    I have the latest 64-bit version of iTunes on Windows 7 Ultimate.  Everything was fine until recently.  Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message:  "This iPod cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes"  I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities.  Same message appears when I plug in my iPod.  Any help would be greatly appreciated.

    Did you try removing and reinstalling all the Apple software using these instructions:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • When i try to connect my iphone it says its not compatible and that i need to uninstall itunes and re-install the 64 bit version i have done this several times and it still keeps happening what do i need to do?

    recently i tried to connect my phone to itunes and a mesage poped up saying that i needed the 64 bit version of itunes and that i should uninstall the current one and reinstall the correct version, i have now done this about 5 times and still i get the same message and i cannot sync my phoe whichwas very annoying as i was about to go on holiday any help would be greatly recieved!

    Reboot before emptying the Trash, as stated in the article.

  • I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit.  Does anyone know how to fix this problem?

    I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit.  Does anyone know how to fix this problem?

    Hi alexanderfrommilton,
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  • When I connect my phone iTunes tells me that I need to uninstall and reinstall a 64-bit version.  I have the 64-bit version installed.  Help

    I have been fighting with iTunes for the past few days.  My wife deleted a file by "accident" and I have been working to get iTunes to work ever since.  I have worked through numerous issues and managed to work through them all, but have now hit one that I can't and that I can't find a solution elsewhere.  I have done the complete uninstall (complete meaning, very complete) and reinstall of the 64-bit version of iTunes several times now.  The software works fine until I plug in my old iPhone (4).  When I do, the software popps up with a message that says that I have the wrong version of iTunes and need to uninstall my current program and reinstall the 64-bit version.  Anyone else out there had this happen and if so, what did you do???

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • When i connect my ipad to itunes it says "this ipad could not be used because the required software is not insatlled.Run the itunes installer to remove iTunes,then install the 64-bit version of itunes."

    When i connect my ipad to itunes it says "this ipad could not be used because the required software is not insatlled.Run the itunes installer to remove iTunes,then install the 64-bit version of itunes." I tried uninstalling and reinstalling itunes. so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work. Plz help. using itunes 11.5 and windows

    so then i tried intsalling a stand alone if apple mobile device support (amds) but still it doesnt work
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  • IPhone 3GS can't share internet connection with a windows 7 64 bit version?

    I have an iPhone 3GS with the latest iOS installed, then the personal hotspot option is ON and it shares internet connection to a laptop with Windows 7, 32 bit version and with the latest version of itunes installled (10.6.1.7).
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    Windows 7: The Progress Bar on the Software Installation Stops or Stalls
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    What if sync with new computer does not work?
    logical connection to old with WindowsXP, 32 bit version of iTunes.
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