64 bit version of itunes

Am using and HP with Windows Vista. When I download itunes it tells me my installation is not complete. It tells me I can't import CD's or burn CD's. When I plug in my I phone it tells me I can't activate it, that I must uninstall itunes, and reinstall the 64 bit version of itunes. Is the 64 bit version of itunes not itunes 7.2? If not where can I get the 64 bit version?
Schtevenboy

calibur45 wrote:
Itunes does work with 64 BIT Vista/XP --- its just the iPhone and iTouch doesn't sync up because Apple has not released a driver for it
Unfortunately, I have 64BIT Vista .. and I am still waiting for Apple to hurry up and release 64-Bit Support
It get's a bit tiring to hear those without a full understanding of the issues constantly putting the onus on Apple for a lack of 64-bit Vista/XP support. I don't purport to know all of the issues, but it would bet it has more to do with MS than it does with Apple. If Microsoft were more adept at 64-bit implementation, while preserving 32 bit device driver support, this would not be an issue.
As has been the case in the past, I wouldn't doubt that MS itself has thrown technical roadblocks in Apple's way to limit, or slow, the implementation of a 64-bit version of iTunes with iPhone support. Why? To make Apple look bad and to slow the proliferation of a successful Apple product within the Windows user base. It's been proven that they've done it before and it will, no doubt, do it again. (BTW, my last statements will probably result in the pulling of my post, or this thread, as the moderators are quite even-handed in deleting posts that denigrate MS...and not just Apple.)
Every Mac OS since 10.2.7 (2003), introduced with the PowerPC G5 processors, has provided for some 64-bit hardware and software support while still providing support to 32 bit applications and hardware. Mac OS 10.5 is a full 64-bit OS, yet has virtually no issues with supporting and running 32-bit devices and applications.
64-bit MS-Windows systems often lack equivalents to software that is written for 32-bit architectures. The most severe problem is incompatible device drivers. Although most software can run in a 32-bit compatibility mode (also known as an emulation mode, e.g. Microsoft WoW64 Technology), it is usually impossible to run a driver (or similar software) in that mode since such a program usually runs in between the OS and the hardware, where direct emulation cannot be employed. Currently the 64-bit versions for many existing device drivers are not available, so using a 64-bit operating system can become frustrating as a result. The iPhone, is not unique, or alone, in it's lack of 64-bit WINDOWS only support and other support forums are rampant with similar issues with other devices. This is why many companies and individuals have rolled their Vista or XP systems back to 32-bit.
Because device drivers in operating systems with monolithic kernels, and in many operating systems with hybrid kernels, execute within the operating system kernel, it is possible to run the kernel as a 32-bit process while still supporting 64-bit user processes. This provides the memory and performance benefits of 64-bit for users without breaking binary compatibility with existing 32-bit device drivers, at the cost of some additional overhead within the kernel. This is the mechanism by which Mac OS X enables 64-bit processes while still supporting 32-bit device drivers.
Mac OS 10.5 Leopard delivers 64-bit power in one universal operating system. The Cocoa application frameworks, as well as graphics, scripting, and the UNIX foundations of the Mac, are all 64-bit. But, since it provides full performance and compatibility for 32-bit applications and drivers, there is no need to update everything on a system just to run 64-bit applications. Because of its universal nature, with OS 10.5 Leopard you don’t need a new set of drivers — or devices. New 64-bit applications work just fine with your existing printers, storage devices, and PCI cards. Even better, if you upgrade to new 64-bit-capable device drivers (when available), your 32-bit applications will also benefit from the increased throughput.
If only Microsoft were so forward thinking...

Similar Messages

  • This ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.

    I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
    this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
    If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
    My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
    *Will add & remove totally uninstall Itunes so that I can reinstall?
    *Will I lose my apps, music & data?
    *If the apps, music & data is recoverable, how do I do that?
    Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.

    dorygirl2009 wrote:
    I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
    This "smart friend" really sounds like a collosal moron.
    Follow the instructions here: http://support.apple.com/kb/HT1925  to remove and reinstall all Apple products on your computer.
    Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****! 
    None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes.

  • Even though I have a 64 bit version of iTunes, whenever I connect my iPhone it asks me to install 64 bit version of iTunes

    I reinstalled itunes 10.5.3 64 bit version on my Windows 7. When I connect my iPhone it gives me a error message of incorrect version and to uninstall and reinstall with 64 bit version. I have tried this over and over again but this message is not going. 
    I am not able to connect my iPhones 3GS (32GB) with my laptop. Please help!
    I am sending the result of the diagnostics
      Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. NX90Jq
    iTunes 10.5.3.3
    QuickTime 7.7
    FairPlay 1.13.37
    Apple Application Support 2.1.6
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0041AD5C0337DA28
    Current user is not an administrator.
    The current local date and time is 2012-03-05 16:27:34.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 335M
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.5.3.3 (x64) is currently running.
    iTunesHelper 10.5.3.3 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch running firmware version 3.1.3
    Serial Number: 9C8113AB14P
    iPhone 3GS running firmware version 5.0.1
    Serial Number: 870031DL3NR
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    The exact error message is
    This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.

    This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
    That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

    I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
    Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
    Please advise what should I do to fix this.

    First make sue you are installing the 64 bit version of iTunes.
    Second make sure it is iTunes 10.7 or later.
    I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
    Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes

    I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1,  64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB .  I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes.  I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes"  In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
    In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
    tt2

  • Everytime I connect my iPod to USB, iTunes says the following: This iPod cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.

    I have the latest 64-bit version of iTunes on Windows 7 Ultimate.  Everything was fine until recently.  Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message:  "This iPod cannot be used because the required software is not installed.  Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes"  I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities.  Same message appears when I plug in my iPod.  Any help would be greatly appreciated.

    Did you try removing and reinstalling all the Apple software using these instructions:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?"  Wth...i am using the 64version.

    Hi. How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?"  Wth...i am using the 64 bit version of itunes. Why does it keep saying that? Will someone Help me please!? This is is getting frustrating. I already had done a full removal of everything! I even removed and deleted my library...then had to put all 500 songs back on one by one. So, i don't have to remove everything again, just to get my ipod to work on here. You, know before the itunes update, my ipod and itunes were working just fine.

    wow, that was a quick reply. lol. but i have removed everything. I wasn't even able to get iTunes on my computer for a little while. i kept getting errors on that. Now it's saying that the required software isn't installed. Hmm, could it be referring to Apple Mobile Device Support? That is supposed to be installed with when iTunes gets installed right? I only ask, because that  didn't get installed with the itunes setup.

  • HT4623 latest iTunes will not recognize new iPod. i get message "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." 64 bit version of iTunes is inst

    I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!

    (apologies for barging in, lllass.)
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • After downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software

    after downloading the 64 bit version of itunes, when i plug my iphone in, it says that i need the 64 bit version software
    PLEASE!!!  LOL

    Hello Rob,
    It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone.  I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
    I recommend following the steps in the article below to completely uninstall iTunes (click on the link for your version of Windows):
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Once you have completely uninstalled iTunes, you can download the 64 bit version of iTunes for Windows here:
    iTunes 11.0.5 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

    Every time I attempt to download the 64 bit version of iTunes it just freezes my entire computer right in the middle of installation. Anything?

    Same problem. 

  • I received this error msg when I wants to sync my 3gs iphone. Please help. "This Iphone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."

    I received this errir msg when I wants to sync my 3gs iPhone. And I already update my iTunes to 64-bit. "This iPhone cannot be used because the required software is not installed.Run the iTunes installer to remove iTunes, then install the 64-bit version itunes".

    First make sue you are installing the 64 bit version of iTunes.
    Second make sure it is iTunes 10.7 or later.
    I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
    Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • I was told to uninstall then reinstall itunes because "no apple application support"so i did, now wont recognise my iphone and says to uninstall itunes and instll the 64-bit version of itunes so i did again,and again,and again.still wont work pls help me?

    I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • I downloaded 11.1-64 bit itunes, but when trying to sync I am getting an error message that states I have to download the 64 bit version of itunes.  ALREADY DONE!  HELP!

    I am having problems syncing my I-Pad.  I downloaded the new version of I-tunes and when trying to sync I am getting a message..."This ipad cannot be used because the required software is not installed.  Run the itunes installer to remove i-tunes, then install the 64 bit version of itunes."
    Can anyone help me?

    Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
    Also
    - Reboot the computer
    - Try another cable
    - Try another USB port

  • I am trying to load the 64 bit version of iTunes on to my PC but it continues to fail. My Pc is running Windows XP x64 edition. The rrror message states I need Window Vista 64 or later. What should I do?

    I am trying to load the 64 bit version of iTunes on to my PC but it continues to fail. My Pc is running Windows XP x64 edition. The rrror message states I need Window Vista 64 or later. What should I do?

    There is no version of iTunes that truly supports the 64-bit version of Windows XP and never will be. If you search this forum for "XP 64" or do a web search for something like "iTunes Windows XP 64",  you'll find threads describing the process some people have used to "crowbar" iTunes onto XP 64, with varying levels of success, none of them complete.  
    Regards.

  • HT204406 Please help!  I have downloaded the 64 bit version of iTunes for my Sony running WIndows 8.  I have iTunes running on 3 other machines (MACs) with no issue.  On the Sony with WIndowns everytime I turn on ITunes Match WIndows fails, everything shu

    I Have downloaded the 64 bit version of iTunes for my Sony running Windows 8.  Install went fine and I can get in to iTunes and see the music residing on this machine.  However, everytime that I try to run iTunes Match Windows crashes.  So frustrating.  BTW, this worked fine until a couple of weeks ago.  Anyone know what's going on?

    How big is your library?  I would recommend the following troubleshooting steps:
    - Backup your library.  Always a good idea before messing with things.  
    - Create a new library.   Refer to this article for details:  http://support.apple.com/kb/HT1589.  This won't delete your old library, you're just creating a new empty one.  Also refer to this article to get back to your old library later.
    - Add a few albums into this new library.  Not everything, just a small sampling, as a test.
    - Activate Match on this new library.  You shouldn't have to re-pay, it should just say "Add Computer" or similar.
    - At this point, Match should run again. With just a few albums it should complete in just a few minutes.
    If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC.   If iTunes still crashes, then if could be a number of other things, but probably not your library.   My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes.   If that doesn't work, then my next ideas you won't like.   

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