6500 709n wireless printer

Hello
My printer prints blank pages. It happened all of a sudden . The cartridges are new. I turned it off and the computer off and it did not help. I have windows xp.
First it will print blank pages from word but printed fine from the internet. Now it does not print even when I try to print.
When I copy it prints blank pages. I cleaned the print head, the cartriges everything . I do not know what to do

Please refer to the link below to troubleshoot the issue. Only when the copy issue is fixed, will the printer print correctly from the computer.
Printout Is Blank or Has Very Little Ink

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6500 709n Wireless Problems

I have a new 6500 709n printer with Wireless networking. It installed successfully the first time, and worked at first. We have a couple access points in the area on the same network, and it seems some computers can not see the printer when it is on a different access point than the one the computer connects to. Other computers can see it and ping it fine. I am thinking that it has to do with the multi channel environment as we have each AP using a different WiFi channel. Is there a way to "force" the channel on the 6500? I have manually set the IP address on the printer so it is not pulling it from DHCP. No other WiFi devices have this problem, just this new printer.
It is very strange.

I'd like you to try and set a static IP address in the J6500. Browse to the printer's internal web page from a computer that can see the printer, select Networking, then Wireless then IPv4.
If you don't plan to turn off the printer, you can use the existing IP address and make it static (manual). Use 255.255.255.0 for the subnet mask (or change this if you are using a different subnet mask). Use the 2WIRE's IP address for the Gateway. Finally, set Manual DNS server and use the Gateway address for this value.
Then check connectivity by trying to access the printer's internal webpage from all the computers on your network.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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I have an HP Officejet 6500 E709n wireless printing problem

I am using a macbook and Safari 10.6.8. When I set the HP printer to work wireless over the home modem it will work just fine for awhile. Then some days later it won't find the printer and I have go to the printer and re-enter everything to get it back online to print wireless again. I have to do this over and over. I have downloaded the lasted updates for the printer and no change. Has anyone else run into this and found any solutions. Thanks for any expertise.
Tom

How does your printer get its IP address? If it uses DHCP, try a static address. I had symptoms similar to yours, but after giving it a static address, I've not had problems printing or scanning. I suspect that when the printer goes to sleep, it does not reconnect to the network properly. And, same as you, rebooting things works for a while. I've only just tried this today, so I don't want to say its definitively fixed, but up until now, printing/scanning would work until it went to sleep. If I'm proven wrong, I'll post again.

Issue printing from laptop to my Officejet 6500 709n.

I bought an Officejet 6500 709n printer to run on my home network. I have it connected via USB to my desktop HP running Vista 64bit. This computer is connected to my router(Linksys WRT320N) via ethernet cable. There is also another HP computer connected to the router via ethernet as well. I shared the printer after installing(which went off without a hitch) and it prints fine from both computers. My Sony Vaio(Vista 64bit as well) is connected to the network wirelessly. I can see the printer on the network, but when i try to print it takes a loooooong time to print. a few minutes goes by before it even acknowledges the printing.
This printer is a replacement for the PSC 950 all in One and everything worked fine before.
Thanks in advance.

I am sorry but at least you are not alone. There are many people experiencing this problem (search this forum for '6500' and you will see pages and pages). I have tried to help many of them to no avail.
I am hoping that the engineers are working hard on this and that there will be a firmware update soon. Sorry.
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I am employed by HP

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up. It keeps asking me for admin name and password...

My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer. I have checked all diagnostics and connections and they are all good/passed. I am so frustrated!!! This has never happened in the past.

What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907

Wireless Printing to HP Officejet 6500 E709n

I reciently changed from Droid to Iphone 5.
Using droid mobil hot spot I could connect wirelessly to my computers and my printer HP Officejet 6500 E709n.
With the Iphone 5 hot spot I can connect to my computers but with the HP printed I can see the modem during the wireless set up
but when I enter the WPA Passphrase it will not connect. I get an error print out from the HP noting, MAC address filtering may be enabled on the wireless router (I Phone5) This can prevent you HP printer from connecting to the wireless network during setup. Temperoraly disable the MAC Address filtering on the wireless router then run wireless network setup to configure the printer.
Anyone have a fix to this.

With an iphone the native printing is built in. no set up per se except your iphone has to be on the home network which you connect to via your settings then click on wifi then it will search for your home network. If you see your home network ssid then click it then on connect. if it has a pass phrase it will request it, then it will connect.
When you are looking at a web page or an email on the iphone you need only click on the circular arrow. Select print and then select the wireless printer from the selections found. in my house I use an hp D410a All in one and a new Canon Pixma 3220 which is set up on my home network. I select the printer I want and it prints via air print .
You do not need an HP Printing app for the Apple iPhone. As long as you have set up the HP Printer or any wireless printer to your network the iPhone will print to it. No special drivers are necessary.
Hope that helped? if not post back.

I have Windows 7 Operating system and an HP 6500 A Plus printer. My iPad no longer prints wirelessly. An error message says the printer is offline. Suggestions

I have Windows 7 Operating system and an HP 6500 A Plus printer. My iPad no longer prints wirelessly. An error message says the printer is offline. Suggestions?

1. Turn off router, printer and iPad
2. Turn on router and wait 30 seconds
3. Turn on printer and wait 30 seconds
4. Turn on iPad and test printing

IMac OSX 10.6.8 will not detect HP Officejet 6500 E709n series wireless printer

I had my iMac OS 10.6.8 unplugged for a week and just hooked it back up today and for some reason HP Officejet 6500 E709n Series wireless printer cannot be detected. I have tried everything... AppleCare could not help... they said to install the HP software off HP's site... I did but my computer will not recognize the printer in default printers. I have tried talking to HP Support and they mentioned something about DDS corruption but do not want to pay $99 for that to most likely not be the reason. I have tried calling Verizon because AppleCare said it was a network issue and then Verizon said it was a software issue.
I even tried re-installing the printer with the USB cord plugged in the back so it could at least recognize the software, but once the printer was put back in the other room, it stopped working. It now says:
Looking for printer...
Canceling job
Printer offline.
There is also a yellow circle with a wavy line in the middle.
This has never happened before. When I first hooked this machine up, it just picked up the printer and there were no issues.
Sorry this is a little wordy but I am out of options on how to fix this... please help.
Thank you.

uhhhwords,
This article should get you operational as it covers the offline errors you are getting. Give the steps a shot and let me know if it helps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en &product=3795406&tmp_track_link=ot_search
Best of Luck!
I work with HP but my posts and opinions are my own.

I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

OfficeJet 6500 709n and MicroSoft Office 2010 duplex print problem

I have an OfficeJet 6500 709n and was able to automatically duplex print with Windows 2003 no problems. I upgraded to Windows 2010 and now it won't see the automatic duplex printing. I can only select single page printing and manual duplex printing. Any ideas what I need to correct???? HELP PLEASE!!

Hello,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
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Officejet 6500 e709n - slow wireless print & garbage then Bonjour works perfect - fix please!

Hello all! My wife recently purchased a Officejet 6500 e709n so we could finally have a wifeless printer in the house. Well, we set it up fine but we quickly ran into some printing issues. It seems that when we try to wirelessly print any file larger than 300k, the data transfer hangs and causes a long wait time until the printing finishes (if it finishes). Also this causes garbled printing.
Try as I might I could not find a fix anywhere. I tried reinstalling / updating / resetting my firewall and anti-virus and nothing.
Tonight I installed Bonjour and OMG it works - no issues at all. This leads me to think that the issue is in the HP driver or settings or something. Now my question is, how do I get the regular driver to work?!
She runs a Gateway Netbook (windows 7 Starter) and I run an Dell Studio 1747 (windows 7 home premium 64)
Install went clean on both machines

This may be a router issue. What brand/model router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How to print doc from my kindle fire to a hp officejet 6500 wireless printer

I have a kindle fire and a hp officejet 6500 wireless printer. How do I connect the 2 and print a document that is on my kindle? They are both in the same house

Hi,
Please try:
From a supported app, find the Print option from the app's menu, and then tap Print .
Find the option to select your printer. The Kindle device displays a list of printers that are available on the Wi-Fi network.
Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
Make any changes to the available printing options, if desired.
Tap Print to send the print job to the printer.
Pleae note: Only "Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets support Printing from Kindle."
More information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03933792#N57
Regards.
BH
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6500 wireless printer

I recenty purchased a 6500 wireless printer. There is one major problem with this printer. It goes to sleep after a period of time and the only way to wake it up is to physically go to the machine and wake it up. You cannot do this wirelessly. What is the use of having wireless if it truly isn't wireless. I am returning this product.

If this is the Officejet 6500 the answer is yes. You can download the drivers from HP here. Select the appropriate Officejet 6500 model, then download the full featured or basic driver. There may also be some updates which will apply to your situation.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Reinstallation printer driver- Wizard stalls - HP officejet 6500 709n and Windows 7

After windows 7 auto update of my driver, printer offline became its status. I uninstalled the driver, downloaded a new one and ran installation wizard. System checked, system prepartion were successful, but configurate product is stalled on 2/9 with printer not responding message. Any ideas about how I might proceed?

Hello supernumerary, and wecome to the HP Forums!
I see you are running into issues with your install. I would like to assist with that today.
First thing I would suggest would be to stop the installation. Once it has been stopped, I would recommend uninstalling any residual software that was put in during the failed install. I am including a document on Uninstalling the Printer Software in case you run into any issues.
Once the printer is uninstalled, I would recommend following through this document on Wireless printing center Troubleshooting Issues to ensure the printer wireless functions are still connected.
Once the printer is verified to be online, and the old software is completely removed, I would suggest restarting the computer and reinstalling the software using the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

6500 709n wireless printer

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