6500 all in one wireless not connecting to computers on network.

My 6500 all in one never has connection to all of my computers that are on-line at the same time.  Right now, even the main computer that is hardwired to my wireless router has no connection.  Only one connected is one of the wireless computer connections. I have Windows XP

Generally, setting a static IP can help tremendously with stablizing network connections.  Sometimes, a router will change the printer's IP address too frequently creating an unstable connection.  Even if the router does not change it frequently, setting a static IP still helps.
I have attached a video that should help a lot more than me providing the steps.  The video uses Windows XP with an OfficeJet 8500A, but the printer steps in the EWS (embedded web server) should be the same.
This will require a PC that is able to communicate with the printer, which it sounds like you do have at least one that can.  Perform the steps in the video on that computer.
To print a network configuration page, like they show in the video, go to Setup> Network Setup>Print network Configuration page.
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    Process: HP Scan Pro [213]
    Path: /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
    Identifier: com.hp.scanpro
    Version: ??? (7.5.0)
    Code Type: X86 (Native)
    Parent Process: launchd [94]
    Date/Time: 2009-09-13 11:54:41.167 -0700
    OS Version: Mac OS X 10.6.1 (10B504)
    Report Version: 6
    Interval Since Last Report: 934 sec
    Crashes Since Last Report: 3
    Per-App Interval Since Last Report: 415 sec
    Per-App Crashes Since Last Report: 3
    Anonymous UUID: D81FBBAF-F3CE-4A2D-8440-72B353E56072
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
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    1 com.hp.XorbScan 0x1705f7f3 Orblite_CallException::lookup_or_add(_OrbliteCallInfo&) + 19
    2 com.hp.XorbScan 0x1705f89f Orblite_CallException::exception(_OrbliteCallInfo&, OrbliteExceptionBase const&, Orblite::Ownership) + 17
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    7 com.hp.XorbScan 0x17090f01 IIOP_BindingInfo::delref() + 29
    8 com.hp.XorbScan 0x1708c9fc IIOP_Profile::~_IIOPProfile() + 42
    9 com.hp.XorbScan 0x17054ebf IOPProfileBase::unreference() + 59
    10 com.hp.XorbScan 0x170cda90 AFJCListNode<_IOP_Profile>::~AFJCListNode() + 38
    11 com.hp.XorbScan 0x170cddf0 AFJCList<_IOP_Profile>::remove_start(_IOPProfile*) + 158
    12 com.hp.XorbScan 0x170cde35 AFJCList<_IOP_Profile>::~AFJCList() + 43
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    1 com.apple.CoreFoundation 0x98cf204d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x95a5ff39 pthreadstart + 345
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    0x1000 - 0x208fe7 +com.hp.scanpro ??? (7.5.0) /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
    0x765000 - 0x765ff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
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    0x16e34000 - 0x16e41fd7 +com.hp.hpio.HPPmlFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
    0x16e47000 - 0x16efcfe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
    0x16f42000 - 0x16f89045 +libHPIOnetsnmp.5.dylib ??? (???) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
    0x16fd6000 - 0x16fe0fff +com.hp.HPAiOScan HPAiOScan version 1.4.1, Copyright © 2007-2008 Hewlett-Packard Development Company, L.P. (1.4.1) /Library/Application Support/Hewlett-Packard/HP Scan Pro/LIB/HPAiOScan.bundle/Contents/MacOS/HPAiOScan
    0x1700e000 - 0x1701afff +com.hp.hpio.SmartX 1.11.0 (1.11.0) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
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    0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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    Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
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    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
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    ========

    While HP Scan Pro is not supported on Snow Leopard, HP Scan is. You can get a copy by downloading a the full 10.6 solution for your OfficeJet 6500 series. Details on the download are available [here|http://discussions.apple.com/message.jspa?messageID=10274078#10274078].
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    Andrew

  • Mac OS 10.7 printer problem with 6500 all-in-one wireless

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    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • 7410 All In One will not connect

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    Hi YSJA,
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    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Photosmart C7280 All-In-One Wireless Not working

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    Honestly, ISP-issued routers are very problematic.  Restart the Westell by pulling its power cord momentarily just before trying to connect the printer.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • 5610 All-in-one Does not connect to my Dell Laptop so I cannot Print or Scan.

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    Have a fantastic day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    Hmm, that is troubling. What operating system are you running on your laptop?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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    The original poster just acquired their printer.  In this case, the solution was to simply replace it as it was still under warranty.
    The error code indicates an internal detected logic fault.  These fall into two classes:  transient events and faults do to failed HW.  Transient events are often solved by simply power cycling the printer after disconnecting all I/O.  Permanent faults are typically not repairable by the user.
    I understand your frustration.  If the printer is still under warranty, then simply ask H-P to replace it.
    Other solutions are to reset the printer's NVRAM.  For those with an Officejet 6500, the reset method is to press and hold the * and 6 keys while plugging in power and then continue to hold for another 10 seconds.
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Using HP 6500 all in one and cannot print on Versacheck forms

    HP 6500 All in One will not print on Versacheck forms from Microsoft Money.

    Hmm, that is troubling. What operating system are you running on your laptop?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HT2292 I recently got a new ipod touch and the new one will not connect to itunes.  I've done all the troubleshooting and now I'm just plain frustrated.  With the new update my old ipod froze and best buy gave me a new one. What to do?

    My ipod recenly froze with the last update.  bestbuy gave me a replacement.  the new one will not connect to the computer or itunes.  i followed all the instructions and - nothing.  It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes.  i don't get it.  i'm not a supertech so i don't know what to do. help!!!!!!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

    error message on my HP Photosmart C7280 All-in-One  'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

    Hello @GeoffH777 ,
    Perfect! You are very welcome, I am very happy to hear the reset helped!
    If you  have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
    Greatly appreciated, have a wonderful day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet Pro 8500 A909g (all in one) wireless radio not functioning

    Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
    the menu screen says its on and the blue light is on, but no connection.
    Appears to be a hardware problem, any ideas.
    Thanks

    Hello Minabird4
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
    US support link to contact options for laptops purchased in the US.
    http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
    Outside of US support link to contact options for laptops purchased outside the US.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.

    My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.  This is especially disconcerting at Christmas time when you're trying to get Christmas letters in the mail!  Any help?

    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP 6500 all in one not printing in black and cartridge is full

    my printer suddenly stopped printing in black, all other colors come out fine.  The carriage moves as though it is printing, but the page is blank, where black text should be.  I have cleaned and aligned the print heads several times.  This occurred after an HP tech uninstalled and reinstalled my HP software and drivers.  Prior to this had problems on and off, but it was easy to run print and scan to repair it.  Now print and scan says they find no problem with the printer.

    Hey @Theresalbritt,
    Welcome to the HP Support Forums!
    I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below. 
    How to Print Quality Report:
    On the product control panel, press the Setup button () until Print Report displays, and then press OK.
    Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
    If this report prints perfectly: Than the issue that you're experiencing is not hardware related. Rather, there is a driver or software conflict occuring on your computer that is affecting your black print quality. Please do not proceed with troubleshooting at this time.
    If this report prints with quality defects or missing black: Than the quality issue that you're experiencing is being caused by a hardware issue within your printer. This issue may be due to a defective Printhead system. In no way does the computer affect this hardware issue. To resolve this conflict can I please have you click here. Once the support document opens please run through Solution one, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. However, because you note that you have already cleaned the Printhead multiple times do not run a Printhead cleaning again. You do not want to exceed three Printhead cleans if there is no difference in quality because when you clean the Printhead ink is used. If three cleans has not resolved your issue proceeding with additional cleans will just waste ink. Should the black printing issue persist please click here and run Step 7 and Step 8 to manually clean and soak the Printhead mechanism.
    Please respond to this post with the result of your print quality troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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