6500 Classic gets overheated

HI,
I've used the 6500 C for about one week. When using the phone for more than 5 minutes it gets really hot. Feels like my ears getting fried. Also, the person at the other end also complaints about poor sound and strange noises.
Do you think this can be helped with new firmware or do I have to send it to service?
Regards
Marcus

may not entirely be a hardware problem. what i discovered lately is that it sometimes depends on your location and phone's reception. there are times i spend almost an hour on my phone and it doesn't get hot when i am outside of my home, other times i only spend a few minutes and it gets hot but occurs when i am in my room. so i believe location and reception has a big part to play in the phones function and it gets hot because it using maximum power to maintain a signal.
everything happens for a reason
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