6500 Slide unrecognized USB device

Hi all,
I've been handed my sisters 6500 slide( 555552 RM-240 ) to fix because it wont transfer pics.
Essentially when it's plugged in it prompts for usb mode just fine but shows as an unrecognized device (on three different computers, two windows and linux vis lsusb showing unknown device)
I've tried restoring factory settings which has done absolutely nothing, warranty has expired so taking it to a NCP isn't really an option, does anybody have any ideas?
Cheers
Message Edited by Lebowski124 on 27-Oct-2009 04:46 PM

Cheers for the replies but I think my post may have been misunderstood.
I've tried both data storage/mass storage mode and PC suite mode connected to three different computers (two of which have PC Suite installed and recognize my N97 fine.
My problem is the phone is presenting itself as "unknown device" no matter which mode it's in or which computer it's connected to, so I know it's not a driver issue or an issue with the computers, I've also tried a different usb cable.
I'll post the output of lsusb later when I get the phone back to illustrate what I mean
Ta.
Message Edited by Lebowski124 on 28-Oct-2009 08:44 AM
Message Edited by Lebowski124 on 28-Oct-2009 08:46 AM

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