6500 wireless printer

I recenty purchased a 6500 wireless printer. There is one major problem with this printer. It goes to sleep after a period of time and the only way to wake it up is to physically go to the machine and wake it up. You cannot do this wirelessly. What is the use of having wireless if it truly isn't wireless. I am returning this product.

If this is the Officejet 6500 the answer is yes. You can download the drivers from HP here. Select the appropriate Officejet 6500 model, then download the full featured or basic driver. There may also be some updates which will apply to your situation.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

How to print doc from my kindle fire to a hp officejet 6500 wireless printer

I have a kindle fire and a hp officejet 6500 wireless printer. How do I connect the 2 and print a document that is on my kindle? They are both in the same house

Hi,
Please try:
From a supported app, find the Print option from the app's menu, and then tap Print .
Find the option to select your printer. The Kindle device displays a list of printers that are available on the Wi-Fi network.
Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
Make any changes to the available printing options, if desired.
Tap Print to send the print job to the printer.
Pleae note: Only "Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets support Printing from Kindle."
More information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03933792#N57
Regards.
BH
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HP 6500 Wireless Printer Stopped Printing Black Ink When Connected to PC

My printer stopped printing with black ink. All the other colors seem to work fine. I hooked up my Mac to test and see if that worked and it did! I've concluded that it's something to do with the driver since it worked on my Mac, so I re-installed the driver and it still does not print black ink while trying to print from our Dell PC. Any Ideas?

Hello Libertyb,
Welcome to the HP Forums!
I understand your Officejet 6500 stop printing black ink on your Windows computer. What is your operating system on your computer? Windows.
How is this printer connected? Wireless or USB?
What type of programs are you printing from?
Please verify this information and I will assist you further.
I worked on behalf of HP.

How do I print wirelessly from an iPad to an HP 6500 wireless printer (it does not support AirPrint )

How do I print wirelessly from an iPad to an HP6500 wireless printer? It does not support AirPrint

HP offers an app in the App Store that may work with that printer.
http://itunes.apple.com/app/hp-eprint-home-biz/id299531647?mt=8
If not, post back and include the operating system version on your computer and we'll go from there.
Regards.

Officejet 6500 wireless printer won't scan in Windows 8.1

My 6500 won't scan.
I read in my Windows 8.1 for dummies that it may be too old.
I purchased it in the summer of 2010.
After I plugged my printer into my new Windows 8.1, I performed a 'test' through a wizard that claimed 'scan successful' but I have no icin on my desktop (like I did when my printer was hooked up to my old XP computer), and so have no way to access the scanner comtrols.
Any suggestions?

Hi eliann77,
I would recommend that you make sure all of your Windows Updates have been done first. If there is still no change after that, please try installing the printer via the in operating system driver, and see if you're able to scan that way with the Windows software. If that works I would recommend sticking with that method, because I believe your Dummies book may be right that this printer is too old for Windows 8.1.
I hope this information has been helpful and I hope you have a great weekend
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**MissTeriLynn**
I work on behalf of HP

HP OfficeJet 6500 Wireless Printing

I have had this printer for 3 or 4 years and have had trouble from day 1. I'm ready to chuck it and NEVER buy an HP product again.
The latest issue started with my brand new computer telling me that I have no printers installed. When I ran the troubleshooter on the printer, it said that the print spooler service was stopped and restarted it. That worked for 1 day. Now the print service will not stay on for even 2 seconds, and the printer does not show up in Device Manager.
The wireless transmitter light is sometimes OFF on the printer, but turning it back on does not fix the problem. And...it won't stay on.
So, am I missing something? Or has the wireless transmitter on the printer failed completely? (And has it been failing for years...causing all these issues that I have tried a million different fixes for?)

Hi VJP,
You mentioned you were able to install the software, are you able to print now?
Is the Print Spooler still running?
Are you having the same issue on both computers? (print spooler error)
The Print and Scan Doctor failed.
Make sure you are signed in as the Admin when installing the printers.
To try and resolve the Print Spooler error, please try the following:
Go to the Control panel, open Programs and Features, click Turn Windows features on or off on the left side of the window.
Click the + sign beside Print and Document Services.
Select LPD and LPR. You should remove Internet Printing Client.
Restart your PC to ensure there is no errors of spooler service.
Add your printer driver again.
I would recommend to contact Microsoft if the issue persists with the Print Spooler.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Officejet 6500 wireless printer

I replaced my black ink cartridge (large size) and cannot print because of Ink System Failure. The HP ink cartridge was "refilled" with black ink. It is the second refill of this HP cartridge. The printer is about 8 years old and was working great prior to this. Has HP modified there software to not allow refilled cartridges?? HELP? I need my printer.
Thanks

Is there an error number associated with the ink system failure message on the printer's front panel? The document here may help.
In some cases removing the printhead and cleaning the ink buildup on the printhead can help resiolve ink system failure messages. The post here has instructions for removing and soaking the printhead.
Finally, if your printer is eight years old and the printhead has never been replaced it may have reached the end of its life. The printhead on this model is a replaceable part, it can be replaced as described in this document.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Officejet 6500 Wireless Printer

The letters in the words in the control panel window on the front of the printer have complet6ely broken up so I have no access to the various pronting options. How can I restore these letters.

Hello @banjobillHSSO , and welcome to the HP Forums, I hope you enjoy your experience!
I understand you're running into display issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

HP OfficeJet 6500 wireless twain driver( for scan to quickbooks) needed

I have an extra HP OfficeJet 6500 wireless printer around and I wanted to see if it had a twain driver so we could use it to scan to attach directly to QuickBooks. QuickBooks lists scanners they think would work and it is not on the list but they also state that any twain driver should work.

Hi mowit,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Please respond with which Operating System you are running and I will be happy to research this question about the twain drivers.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I am always happy to help so please respond back at you convenience.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How do I scan a document with multiple pages _ HP 6500 wireless

I tried this in another thread but never got an answer, so here it goes again. I have a problem trying to scan multiple pages FROM THE GLASS into one pdf file. I have the HP Officejet 6500 wireless E709n printer running under WIN7 64-bit. My printer has the HP Document Manager software version 2.0. How do I set that up to do multiple page from the glass into a single pdf file. I was able to do this easily with my older HP Officejet 6110 printer but the HP software on that was HP Director. Any help will be appreciated.

Jabzi, Clicked on the link and it takes me to a page that says to use HP software that I have to be using HP Solutions Center software that came with the HP printer. I have a HP Laptop G7-2022 that came with WIN7 and the HP 6500 wireless printer and there are several listings on the HP programs drop down menu, but no HP Solutions Center. It has HP Document Manager, HP Photosmart, Officejet 6500, etc but no Solutions Center. So I take it then from your answer that HP Document Manager can scan multiple pages from the ADF into one pdf file but can't do the same thing from the glass, correct? Where do I get HP Solutions Center software since it didn't come with the HP laptop or HP printer?

Hp officejet 6500 wireless doesn't scan to pdf and can't install driver

Purchased a new Windows 8.1 laptop (Dell) and using my old 6500 wireless printer but connected directly through USB. I can scan from the printer control panel, but don't see an option to save the output as a pdf as was formerly the case with my Windows 7 computer.
There don't appear to be any HP programs on my new laptop with which I can control the printer. I downloaded the driver/software from the HP site, but when I try to run the downloaded executable, it extracts the files but gets no further.
So there are 2 problems, but the first may be a result of the second.
Thanks for any help you can give.

Hi,
Yes, Windows 8.1 comes with many generic drivers for printers and normally they only support basic print. Please download the following Software and Drivers and install to your Windows 8.1 (or 8) computer:
http://ftp.hp.com/pub/softlib/software12/COL31304/mp-110035-1/OJ_AIO_6500_E709_Full_Win_WW_140_408.e...
Regards.
BH
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Using HP Officejet 6110 and Officejet 6500 wireless issues

I have been using an HP Offciejet 6110 printer for a long time with an HP laptop running WINXP. I purchased a new HP laptop running WIN7. The WIN7 laptop will print to the 6110 in color only and doesn't allow the HP Imagimg Director software to work.
I recently purchased a new HP Officejet 6500 wireless printer and set that up to run off the HP laptop with WIN7 using the full software install. That seems to be working OK.
I then setup theold XP laptop using only the drivers for the Officejet 6500 so I could still use the Officejet 6110 from that computer and all the scanning and other features of the HP Imageing Director software. But it appears that the Officejet 6500 drivers have scewed up the Officejet 6110 software drivers on the XP laptop. How do I get this computer back to using the 6110 as normal (which was very useful) but be able to use the 6500 as an optional printer without all the 6500 features?

Hi dresdenron,
Thanks for clarifying the issue again. I was a bit confused.
How is the Officejet 6500 and Officejet 6110 setup on the Windows XP? (USB, Wireless)
Both models use completely different software. So there shouldn't be any interference even if the full software had been installed for the Officejet 6500. If both printers are connected by a USB cable, then the Officejet 6500 might have taken over the port and therefore causing the scan not to work.
What happens when you try to scan? (error message)
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the issue persists, uninstall and reinstall the Officejet 6110. This way it will be recognized on the new port assigned.
Uninstalling the Printer Software.
HP Officejet and PSC Full Feature Software and Driver.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
The Officejet 6110 is a Windows Update for Windows 7. There is no HP Imaging Director software available to run on Windows 7. Installing the Printer Software in Windows 7 for a USB Cable Connection.
Please provide in detail the results. If I missed anything, just let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

6500 wireless printer

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