6500A doesn't print. iMac w/OS 10.6.7. Message says spool area full.

My 6500A stopped printing from my iMac, although it does the test sheet fine.  (Test sheet can be requested OK from the computer, not just on the 6500A.)  OS is 10.6.7.  Thought problem was a low-ink warning, but installing the new cartridges hasn't gotten printing back.  HP Utility shows reception of the file and (briefly) a message that printing is 98 percent complete.  Then a moment later it stops, displaying a message that the "spool area" is "full."  The printer goes to "idle" and any indication of the file disappears.  Turning printer off (wait) and then on again hasn't corrected problem.  Is there some way to clear this spool area, so that the 6500A will actually print?  Thanks for any advice.
This question was solved.
View Solution.

Yup, let's reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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    D [30/Jan/2014:14:52:31 -0600] [Client 14] cupsdWriteClient error=0, used=0, state=HTTP_STATE_POST_SEND, data_encoding=HTTP_ENCODING_LENGTH, data_remaining=171, response=0x7f8adff825e0(IPP_IDLE), pipe_pid=0, file=-1
    D [30/Jan/2014:14:52:31 -0600] [Client 14] Writing IPP response, ipp_state=DATA, old wused=0, new wused=0
    D [30/Jan/2014:14:52:31 -0600] [Client 14] bytes=0, http_state=0, data_remaining=0
    D [30/Jan/2014:14:52:31 -0600] [Client 14] Waiting for request.
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients and dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Client 14] HTTP_STATE_WAITING Closing on EOF
    D [30/Jan/2014:14:52:31 -0600] [Client 14] Closing connection.
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Page = 612x792; 14,14 to 598,778
    D [30/Jan/2014:14:52:31 -0600] [Job 15] STATE: +connecting-to-device
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Looking up "192.168.2.51"...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] pstoufr2cpca start.
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] pdftops - copying to temp print file "/var/spool/cups/tmp/0141652eb6fae"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] prtGeneralCurrentLocalization type is 5, expected 2!
    D [30/Jan/2014:14:52:31 -0600] [Job 15] backendWaitLoop(snmp_fd=5, addr=0x7f63fcee8c88, side_cb=0x7f63fb5631e0)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5140 (/usr/lib/cups/filter/texttopdf) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5141 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Printer make and model: Canon d1100
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Using image rendering resolution 600 dpi
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Started filter gs (PID 5149)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Started filter pstops (PID 5150)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Page = 612x792; 14,14 to 598,778
    D [30/Jan/2014:14:52:31 -0600] [Job 15] slow_collate=0, slow_duplex=0, slow_order=0
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Before copy_comments - %!PS-Adobe-3.0
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %!PS-Adobe-3.0
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%BoundingBox: 0 0 612 792
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%HiResBoundingBox: 0 0 612.00 792.00
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%Creator: GPL Ghostscript 910 (ps2write)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%LanguageLevel: 2
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%CreationDate: D:20140130145231-06'00'
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%Pages: 1
    D [30/Jan/2014:14:52:31 -0600] [Job 15] %%EndComments
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Before copy_prolog - %%BeginProlog
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Before copy_setup - %%Page: 1 1
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Before page loop - %%Page: 1 1
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Copying page 1...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] pagew = 583.7, pagel = 763.7
    D [30/Jan/2014:14:52:31 -0600] [Job 15] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PageLeft = 14.2, PageRight = 597.8
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PageTop = 777.8, PageBottom = 14.2
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PageWidth = 612.0, PageLength = 792.0
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Wrote 1 pages...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5150 (pstops) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5149 (gs) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5142 (/usr/lib/cups/filter/pdftops) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] opvpOpenPrinter(410)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] CStubOpenPrinter(349)
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Error Response:ReqNo=0, SeqNo=1,opvpErrorNo=-1
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Connecting to 192.168.2.51:9100
    I [30/Jan/2014:14:52:31 -0600] [Job 15] Connecting to printer.
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Set job-printer-state-message to "Connecting to printer.", current level=INFO
    D [30/Jan/2014:14:52:31 -0600] Discarding unused job-progress event...
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] STATE: -connecting-to-device
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Dirty files"
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    I [30/Jan/2014:14:52:31 -0600] [Job 15] Connected to printer.
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Set job-printer-state-message to "Connected to printer.", current level=INFO
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Connected to 192.168.2.51:9100...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] backendRunLoop(print_fd=0, device_fd=6, snmp_fd=5, addr=0x7f63fcee8c88, use_bc=1, side_cb=0x7f63fb5631e0)
    D [30/Jan/2014:14:52:31 -0600] Discarding unused job-progress event...
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5143 (/usr/lib/cups/filter/pstoufr2cpca) did not catch or ignore signal 13.
    I [30/Jan/2014:14:52:31 -0600] [Job 15] Waiting for printer to finish.
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] [Job 15] Set job-printer-state-message to "Waiting for printer to finish.", current level=INFO
    D [30/Jan/2014:14:52:31 -0600] Discarding unused job-progress event...
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    D [30/Jan/2014:14:52:31 -0600] [Job 15] PID 5144 (/usr/lib/cups/backend/socket) exited with no errors.
    D [30/Jan/2014:14:52:31 -0600] [Job 15] time-at-completed=1391115151
    D [30/Jan/2014:14:52:31 -0600] Discarding unused job-completed event...
    I [30/Jan/2014:14:52:31 -0600] [Job 15] Job completed.
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:31 -0600] Discarding unused printer-state-changed event...
    D [30/Jan/2014:14:52:31 -0600] cupsdMarkDirty(---J-)
    D [30/Jan/2014:14:52:31 -0600] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:52:32 -0600] [Job 15] Unloading...
    I [30/Jan/2014:14:53:02 -0600] Saving job.cache...
    D [30/Jan/2014:14:53:02 -0600] cupsdSetBusyState: newbusy="Not busy", busy="Printing jobs and dirty files"
    D [30/Jan/2014:14:53:02 -0600] Report: clients=0
    D [30/Jan/2014:14:53:02 -0600] Report: jobs=8
    D [30/Jan/2014:14:53:02 -0600] Report: jobs-active=0
    D [30/Jan/2014:14:53:02 -0600] Report: printers=1
    D [30/Jan/2014:14:53:02 -0600] Report: stringpool-string-count=2756
    D [30/Jan/2014:14:53:02 -0600] Report: stringpool-alloc-bytes=8744
    D [30/Jan/2014:14:53:02 -0600] Report: stringpool-total-bytes=49520
    I believe this is all the relevant information from the log. I've not had any success finding this issue in the wiki or in the forums. Google's turned up no help. I'd really like getting this printer to work. Any help would be greatly appreciated.
    Last edited by Yaro (2014-02-25 19:44:17)

    I can't find that printer on the canon eu support website (canon uses model numbers on that site, not series designations) , and canon printers are not easy to get to work well on archlinux.
    However there are 2 aur packages that provide the UFRII driver :
    - cndrvcups-lb (built from source)
    - cndrvcups-lb-bin (uses the binaries)

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