6500a e710 a-f - Scanner Communicat​ion Error Windows 8.1

We have been experiencing issues with scanning whilst connected via USB, using the HP Scan software. The software returns an error message saying scanner communication cannot be established, half way through scanning. Then HPScan.exe fails to load again. The printer just says “scanning cancelled” on its display.
This is only effecting one model of PC and that is a HP 8300 Ultra-Slim PC.
We are running Windows 8.1 64 bit from an image install. However, I have tested this with a fresh Windows 8.1 retail installation and get the same problem.
We have tried various actions to fix this:
 - Various accounts, admin accounts, domain admin accounts, local accounts etc.
 - Uninstall and reinstall. Basic and Full driver packages including the latest versions
 - Removed all other HP software from PC including registry keys
- Used built in Windows 8 scan software with basic driver
 - All USB ports tested including 2.0, 3.0 and powered / non-powered
 - Replaced cables
 - Re-isntalled USB bus drivers for 8300
 - Followed the print/scan doctor which shows a driver error - scandriver unable to communicate with product
 - Run HPScan in compatibility mode for 7/XP
 - Updated firmware on printer
 - Installed latest Windows Updates
 - Checked WIA service and dependencies are running
 - Semi and Full factory resets on Printer
 - Shell hardware detection service set to manual
 - We have replaced the printer for an affected user - same issue
 - Also replaced PC for an affected user - same issue.
 - Updated PC BIOS
I have tested connecting the printer to the router with a network cable and then installing printer as a networked device rather than USB and then the hpscan.exe works. So this is only an issue with USB (though it wouldnt be practical to try and talk 200+ users through networking their printer).
As you can see, we have tried almost everything. Interestingly we havent been able to replicate this issue in one of our main offices - despite collecting the same PC and Printer from an estate and bringing it back to an office.
We have also sent out a working PC and Printer combo to an affected estate office and it has not worked there.
Our Estate Offices connected via an ADSL Router and "My Documents" are re-directed to a network location. Could a failure in accessing this network location cause the problems? I have tested connectivity to network store from PC and it accesses the files fine.
Any solutions would be greatly received, I have spoken to HP After Sales support but not received an working solution yet.

Greetings, @Scammell29
I have read through your post and have very ideas left for you, as you've tried quite the load of troubleshooting!
I am thinking the issue could be power related, so try a power reset and plug the printer in directly to the wall outlet. Avoid power bars, surge protectors, etc. Just a direct plug in to the wall to test the power. Afterwards, see if you still receive the communication error.
If the issue continues, next try a disk cleanup, the instructions are included in this guide: A 'No Computer Detected' or 'Connection Error' Message Displays during Scanning for HP Officejet 650...
If the error still persists, perform a Clean Boot and restart the PC and then disable the Firewall and Anti-Virus scanners.
Please let me know the results!
Good luck
R a i n b o w 7000I work on behalf of HP
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