6500A prints blank pages despite new cart's (MAC)

Officejet 6500A plus goes thru the motions but prints blank pages. Cartridges are new. This is wirelessly linked to a MAC

It sounds like an issue with the black/yellow print head.
I would recommend following this document to troubleshoot the issue:
Troubleshooting Print Quality Issues
It is a very long and detailed document. I would follow it exactly to best try and resolve your issue.
Report back to me and let me know if anything in that document helped.
Best of luck,
Kyle
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Printer prints blank pages despite cleaning, won't align

HP photosmart B210 all of sudden prints blank pages and won't align

Hi @bhoover64,
I see that you are getting blank pages and the printer won't align. I can help you with this.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
I have provided a document to go through the steps to see if that will resolve the issue.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Here is a document to manually clean the cartridge contacts.
An 'Ink Cartridge Problem: The Following Print Cartridges Appear to be Missing or Damaged' Error Mes...
This document provides steps for manually cleaning the printheads.
'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Computer...
Hope this helps resolve your issue.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP c309a printing blank pages from new Dell Win8 laptop

I have a c309a installed on the network via LAN to the router. It works fine with Win-Vista and Win-7 computers wired and wirelessly connected to the network.
A new Dell laptop with Win-8 is connecting to printer, but nothing but blank pages comes out of the printer - even when trying to print a test page from Printer Properties in Windows.
I have tried to istall the complete HP printer software from the HP website, also via HP Print and Scan Doctor, which din in fact install on the laptop, as well as from the disc that came with the printer - but in vain. I have downdoaded the software repeatedly. It runs the file extraction, but nothing happens when done. Not even an error message. When attempting to run setup.exe from the disc, nothing happens either. The disc runs for little while, then stops. No error massage in this case either.
I have removed the free McAfee security program that came with the laptop, in the hope that it was terminating the installation, but to no avail.
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Hi viben,
I understand you are having issues installing the HP software on your new Dell with Windows 8, and that you can not print from the windows 8 machine as you get only blank pages. Please try the following steps and let me know how it works out.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > HP Photosmart Premium Fax All-in-One C309 Series Full Feature Software and Driver
After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe. If you have anon-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
It is a good idea to keep your antivirus and firewalls off while troubleshooting, but don't forget to turn them back on after!
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 6500A Plus prints blank pages

Hi,
I have worked HP Officejet 6500A Plus printer.
It was printed fine.
Suddenly it prints "blank" pages.
It's the same blank when it printing using "Copy" or "Print" through any application.
And it does not matter what was selected: black or color.
Scan is working fine.
Thx.

Hi,
Please search for article # c01641815 on Hp.com (just type the article number on the search field or use the complete term below.
HP Officejet 6500 (E709a) and 6500 Wireless (E709n and E709q) All-in-One Printers - Printout Is Blank or Has Very Little Ink (c01641815)
This should guide you on check the ink cart and print head.
Hope we resolve the issue.

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We got a replacement for a not very old HP Officejet, a new right out of the box, Officejet 4620. It is networked with a Mac desktop and an older Macbook. I installed it yesterday using the ink cartridges it came with, got it networked with both computers, and it worked GREAT -- yesterday. Today it is only printing blank pages from the desktop! Argh! What's going on?

Hi BeastMom,
Please try this document. There are several solutions, so please try the whole list.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03944809&lc=en&product=5191646&tmp...
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

My brand new HP x451dw only prints blank pages

My brand new HP x451dw only prints blank pages. I have never seen a drop of ink on a page since I have had and set up this printer, even during the set-up process.
All indications suggest that I have configured the printer correctly. I have communication from a variety of computers, ipads, etc. and all will get the correct number of pages to come out of the printer, all pages are blank. Likewise with the printer test page.
There has never been a drop of ink on any page since I took this out of the box.
I do not get any error messages. The printer thinks the ink cartridges are full - they are genuine, and they are full.
Any ideas anyone?

If this just happens from these two programs, it's most likely a driver conflict. If typically using an alternate driver will alow you to get around this. To try this, add the printer's que to the Mac. Click the dropdown next to Use and choose a driver that's not for your printer. Typically the best one to try is another Photosmart dirver, but Deskjet drivers will work as well. I would make the instructions a bit more clear, but I don't have access to a 10.6 Mac. Let me know if this works or not.
I am a printer tech for HP.

Help[: Laserjet 1300: Printing blank pages (new cartridge & drivers installed)

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Forgot to mention that I am not getting an error message either, except when I go through the motions of scanning the (blank) alignment page. That error is related to the fact that it is blank though.
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Printing blank pages - even with new genuine HP cartridges

All of a sudden, my 6700 has started printing blank pages, even the copier runs blanks - after replacing cartridges with new HP cartridges.
I ran all the diagnostics, printer says its fine, printhead was cleaned, and still printing blanks.
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Help!!

arcalgud wrote:
All of a sudden, my 6700 has started printing blank pages, even the copier runs blanks - after replacing cartridges with new HP cartridges.
I ran all the diagnostics, printer says its fine, printhead was cleaned, and still printing blanks.
Printer's out of warranty, what should I do? I just bought a ton of cartridges for this....!
Help!!
The document here may help resolve the issue of blank printing on the Officejet 6700.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

New foxfire. now printer prints blank pages

recent firefox update. Now cannon printer only prints blank pages for e-mail files.

Simple start would be to see if you can print in another browser like Internet Explorer or Google Chrome, then we can identify that it is the Firefox update that caused this issue

How to print blank page in script

Hi all,
how to print blank page in script

Hi,
Try the command /: NEW-PAGE. Let me know if it is working.
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The printer will only print blank pages. Test pages are also blank (including from the Green Button). This is a recurring issue. It was solved in the past by fiddling with the cartridge and mechanical parts inside (we don't know what exactly sovled the problem). Toner is full. I ran the HP Diagnostic Tool and it found no "X"s.
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switch on left side of cartridge door
plastic tab on top right of door, which connects to laser spring/switch
spring/switch underneath top panel, which seems to enable laser
arm/gears to enable paper spindle
contacts on printer-side of toner/printer connection (this part slides from side to side 1/4 inches, and I tried printing with it in various locations)
There seem to be no error beeps/tones when the printer starts up or when I close the toner door. (However, it was capable as I bypassed one of the switches and it made an error tone at that point).
I think it must be something like a dead laser (however, I think the laser is invisible and we cannot test tosee if it is functional).
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I forgot to mention that the low-toner light is not lit, and we've had this issue with both new and old-working toners cartridges.
Message Edited by measterbrook on 11-10-2009 09:57 AM
Message Edited by measterbrook on 11-10-2009 09:58 AM

Has anyone else had this problem? I have a LaserJet 1320 that started doing the exact same thing last week. I'm wondering what I have to do to get it working again. Anyone know something about these units?

Printer prints blank pages

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Regarding blank pages printing:
Which printer model do you have?
Does it print a blank self-test page?
What operating system are you printing from, and what application (if not all apps)?
What driver are you using?
More info from you will help us offer suggestions to resolve the blank pages issue.
We enjoy helping if we can, as these forums have helped us frequently.

Windows 8.1 printing blank pages from all apps

Morning Tech Support: My favorite people!! This just began within the this week where what ever appl I attempt to print from, prints blank pages. Upon viewing the print spooler, it shows doc going into printer okay, no probs w/ margins
or page size (already checked). Printer is Canon MG5400 (newer). I've already rebooted turned on the computer where the computer is installed. What else could it be. Working on installing new updates that just came down as well.
HELP!!!!
s.hamel

Try install all updates for Windows and check for update for latest version of your printer's software.
Try run a test print and check if it works.
Also check the cartridge and make sure they are okay.
You may contact Canon's support too.

InDesign causing others to print blanks pages

Okay so this is a weird issue and I'm getting no results.
My issue is simple. After I print in ID anyone else I work with prints blank pages (We're printing through a network to a device). Also cyan prints incorrectly; however that is fixed if I open the print driver from the print dialog. Now the color thing is a problem through all the adobe software (Illy, Photoshop, Acrobat). No matter which program I use cyan prints wrong. But back to the main issue, strictly ID causes others to print blank. It isn't consistent either. A single document could consecutively cause the blanks then not cause them a little later. We've tried ever print driver possible and the problem persists. Another curious behavior with ID in conjunction with Acrobat is if Acrobat is open and I try to export to .pdf from ID then both programs freeze (however no message of either not responding comes up in the activity monitor) and the preferences are erased from ID
I've spent 4 hrs on the phone with Adobe support and it's just some indian reading from a handbook asking over and over if I deleted my preferences. I've spent days with the printer manufacturer and worked with 7 of their tech specialists and even had them send out a new unit and still the issues. I need to know if the rest of the world is seeing this. Or if this is even close to something someone has seen
So from what I'm seeing is a problem with the PostScript writing that's freaking it out but I'm not software engineer so I can't say for sure.
I'm running CC (though we still had the problems on CS6)
OSX 1.7
ID version 9.2.2
printer is a Konica Bizhub 554e (it's a laser copier)
Thanks,

I actually have created a .pdf and had others print it (a file I create in ID and export to pdf). What ends up happening is if I try to print the pdf people after me get blanks. However if someone else prints it there is no issue. I may have left out an important point I'm the only mac that uses the printer, everyone else uses pc (and I don't know if that's an issue). I only have a postscript driver available (which is good) but i don't know what everyone else is using. I want to say in all of this i heard they have a PCL driver.
As far as the router, I'm hardwired into the network so there is no router. Konica and our IT have checked the network and ruled out that possibility (and I don't really know what that means)
But you are reaffirming the fact it is the printer and they need to fix it. And the fact that a document printed with only cyan is printed with all four colors to give me some weird off color makes me think the disconnect is between Adobe and the printer. But still so weird about the blanks.
Thanks for the input

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Thanks

Try printing a diagnostic page as shown here. If this page is blank then gently blot the printheads on a damp tissue. The black cartridge should have a dark black blot and the color should show dark stripes of cyan, magenta and yellow. If the cartridges do blot properly but do not print the printer electronics may have failed. If the cartridges do not blot properly then I would suggest returning the cartridges to the printer and running three cleaning cycles from the toolbox. If this does not clear the problem then try soaking the printhead in 1" of very hot water for a few minutes, then blot on a tissue and try a test page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

6500A prints blank pages despite new cart's (MAC)

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