6510 b211a printer wont print all of a sudden

Have had it for almost a yr-worked great until recently. Did nothing new. Have tried turning off and restarting it and both of the computers that are wireless connected to it (one is an Apple the other a Dell..both are unable to communicate with printer).  Have run the wireless test results and every thing passes or says very good, have tried checking IP address which is correct, even made sure Port is correct. Also, ran problem dr scans. Occassionally will print after restarting but only for 1 or 2 items and; then back to not printing.  Control panel on computer says printer is available but after trying sends an error msg.  Wondering if I should ever buy an HP again. Please, help..really need a printer, have a ton invested..especially in ink and photo paper, and printer. Thanks

Winston, sounds like you have a configuration issue which is preventing you from communicating with the printer. To start, you can check what Miki stated above and see if that applies to your situation. I would like to start by removing the software from your PC and replacing it with the most up to date version from the HP website. 
First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
Download this file, and if optional use the Full-feature software. 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=5058336
Install that and let me know the result! 
Have a great day!
-Spencer 

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