6520 printer will not print Black.

Same problem as other posts. Printer is now out of warranty. any help is appreciated.
This question was solved.
View Solution.

Hi gailanne,
I see you are having troubles with your black ink.
Please complete all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages. Although I hope this resolves the issue, it might not. As you have a 6520, If the issue persists, I would suggest calling HP Phone Support regardless of whether it is in or out of warranty as you may require a replacement printer.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know if the document resolves the issue, or if you called HP and the outcome of the call. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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My 6520 Photosmart will not print in black

I have been having problems with my printer not printing in black, I have the HP All in one photosmart 6520, I have went through the process of cleaning the printer head several times with no results, I have replaced the ink cartridges so they are full and inserted correctly, color seem to be okay. What else can I do, throw the printer in the trash and get a new one?I receive no error message and I am operating in Windows 7
Thank you in advance for any help or suggestions.
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Hi Easylearner,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6520, you are unable to print in black ink after replacing the cartridge.
I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Will not boot - Black screen A2 code on bottom right.

mobo:Z97S SLI KRAIT EDITION
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WD HDD - Everything else is put on this one.
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After installation it said that it needed to restart. After it restarted I got a black screen with an A2 code. The screen will go completely black, and then it will back to the screen with the A2 code in the bottom right. It won't boot up BIOS, unless I do 1 of 2 things:
1. power off the pc, unplug the sata cable from the HDD, power pc back on, bios and windows will boot up. I can then turn the pc off, plug the sata cable back into the HDD, and it boots up fine into windows, but if I reboot again, it goes back to that black screen with the A2.
2. I have put in a disc into the dvd drive, and I do not get that screen. (I've been doing this as a workaround since it's much easier)
I have tried a number of things to resolve this, but none of them have restored my computer to it's perfect working order that it was previous to installing this program.
When I tried to uninstall that program it wasn't even on my installed programs list, so I deleted the folder it was in. This didn't resolve the issue.
I have wiped everything off of my HDD drive. This did not resolve the issue.
I have triple checked that my SSD is the first in the boot order. I even disabled the HDD from the HD boot order entirely. No change...
I updated my motherboard drivers. No change.
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I set the BIOS to factory default settings. That did not fix this issue.
I have use a windows system restore point from 2 days ago when it was working flawlessly. No change.
I'm thinking about reinstalling Windows, but logically it doesn't make sense to do that since the error happens even if I power off/on from BIOS with the HDD plugged in, so it I'm willing to venture that it's not Windows at fault here.
Also the computer used to boot up in like 8 seconds. It's still fast to boot up, but ever since this started to happen, it takes like 15-30 seconds for my usb mouse, and usb keyboard to register after windows starts up. It use to be immediate. My computer is so messed up right now, and I don't even know how it got like this or how to fix it. I'm pretty savvy and can follow directions well, so any help would be greatly appreciated.

Quote from: JLio01 on 29-April-15, 06:56:47
What intel USB driver version do you use? There's one more thing to try, try plug the kb/ms to USB 3.0 ports except the ones under the LAN port, and check if it happens again.
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--Say "Thanks" by clicking the Kudos Star in the post that helped you.
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6520 printer will not print Black.

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