6540 and 6940

Hi, we have many of those models and some of them have the power and the resume light flashing at the same time. The carriage moves freely and there is nothing stuck. We have rebooted both the pc and printers connected/not connected and still won't print. Our PCs run on 2000.
Thank you

Try the troubleshooting steps in this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

Printing Adobe Reader files with a DeskJet 6540 and OS X.6

Ever since I upgraded to Mac OS X.6, I've had problems printing .pdf files. No matter what I teil the printer, it only prints one copy of one page of the document. I've upgraded to Adobe Reader 9.2.0. Is this a driver problem? OS X.6 is supposed to take care of that. Adobe Reader is the only software that causes this problem, and of course Adobe does not provide support. Any ideas?

Hi There...I'm having the same problem, although I'm using XP Pro with Service Pack 3 and an OfficeJet 6500 , e709n ...and
it was working until this past couple of weeks. I can't print ANY PDF, doesn't matter if it's old or new... If I "do" a preview, all I see is a line of print across the top of the page.
Anything else will print other than PDF's, so of course it's driving me nuts! I've even reinstalled the driver for the printer; but it didn't make any difference except for my time and frustration. I hope someone can give us an answer soon...there are important docs I need to print out.

IMac and HP 6940 Deskjet printer

I'm using an iMac 3.06 GHz Core 2 Duo 4 GB RAM and an HP 6940 Deskjet printer. Recently the printer started working erratically: printer stalls frequently, takes way too long to print pages. Driver is 4.0, no new one seems to be available. Suggestions?

"She was using the Safari browser, 7.0.5 and this has been happening since then.."
It could be malware.
Download the malware removal tool here > The Safe Mac » Adware Removal Guide
If no malware was found, open System Preferences > Printers & Scanners then select the Print tab.
Click: Open Print Queue...
Delete all print jobs.
Then restart the Mac. Turn off the printer. Wait about ten seconds then turn it back on.

Deskjet 6940 pdf docs are printing as jumbled up letters and symbols

I have a deskjet 6940. When I print pdf docs they are a jumbled up mess of letters and or symbols. I have uninstalled and reinstalled the adobe program more than once and the problem is still ongoing.

Hi - Check out this support doc on the Adobe website. It offers a number of different solutions to this type of problem including an option to "Print as Image".
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

HP 6940 suddenly printing with lines and red hue

Hello,
I was printing photos tonight with my 6940 and suddenly the photos started coming out with the first half (left sides) printed correctly, and the right half has a red hue and striated lines. I thought the black cartridge might be out, so I replaced it and the photos are coming out the same. I've just replaced the color cartridge a few weeks ago, so it is not empty. Any suggestions?
I tried printing 5 photos, and all came out the same way - left side is printed correctly, right side is ruined.
Right-click here and choose "Save As" to download a high res photo of the photos as they are coming out of the printer.
-Gina

Hi CrazySaguaro,
It appears as if your colour cartridge is out of ink. If this is the case you should be able to see this in your ink gauge through the driver tool box.
Here is steps how to check this
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00575972&lc=en&cc=us&dlc=&product=467980
it is located approx half way down the page
Please let me know what you find out.
Although I am an HP employee, I am speaking for myself and not for HP

Power and resume lights blinking on HP 6940. Unable to print.

Hello,
The power and resume lights are blinking simultaneously on my HP 6940 inkjet printer, which prevents it to function properly. There was a paper jam, which I cleared, and I don't see any piece of paper remaining in the printer. I also went through all the steps outlined in the troubleshooting section, but it didn't solve the problem.
Thank you for your help.

Any clues ?
Thanks

Deskjet 6940 causing a blue screen and rebooting PC on bootup

I have a strange problem with a clients PC. Whenever it boots up, if the Deskjet 6940 is connected via a usb cable it blue screens and reboots. The PC was recently updated to Service Pack 3, at first I thought the amount of memory was too low (248 mb, with 8 shared with video). So I upgraded the memory to 1 Gb but it still happens, if the printer is not plugged in it goes into Windows and works fine. if I then plug the printer in it reboots immediately.
I've tried different USB sockets, I've tried uninstalling the drivers and all the HP software, rebooting and downloading the latest drivers from HP. This seemed to cure it for a few hours, but later that same day the client called me again to say it had rebooted again.
I have spoken to HP support in the UK and was told that HP have issues with Service Pack 3 of XP. I found this hard to believe and also embarrassing - this is a new IT support contract and I recommended that all the PC's were upgraded to SP3.
Gareth Davies

I would suggest you upgrade teh drivers for your motherboard and also update the BIOS of your motherboard too and see if that resolves the issue.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP 6940: carriage stuck at left side, resume and power lights flashing

I've used this printer under ubuntu/linux for about 2-1/2 years. Color printing has always been a challenge, I get about one usable page per 5 test pages. About a year ago, it stopped printing; hp-info (part of the hplip package) said the color cartridge was defective. I was able to get black&white printing by removing the color cartridge.
This week, I had to print some stuff in color. I pulled the color cartridge out of its ziplock, re-installed it, and ran a quick cleaning. A test print showed that wasn't enough, and I ran a full cleaning, after which I was able to print a good test page, and then one page of my job.
When I tried to print the second page, nothing happened, and the resume and power lights started flashing. I cycled power on the printer (I have to do this very frequently, even for black and white jobs), but it didn't fix the problem. I pushed resume, but no dice. I pulled the back cover to check for paper jams: nothing jammed. Replaced the back cover, pulled the paper from the tray: nothing jammed. Replaced the paper in the tray. Pushed resume again: it made noise, but didn't clear the problem.
I opened the lid, and the carriage was all the way to the left-hand side. Pushed resume: a small plate in the loading dock at the right-hand side moved forward and then back, but the carriage stayed at the left-hand side. Tried (gently) to move it to the right, but it's firmly in position.
hp-info now says:
"status-desc Paper or cartridge carriage jammed"
The color cartridge is an HP cartridge, and came with the printer. The paper is HP paper.
Any suggestions?

Hello there! Welcome to the forums @roberts460
I would suggest checking out the guide below for troubleshooting blinking lights to try and help resolve the issue you're having with your Deskjet 460c.
Blinking Lights on the HP Deskjet 460 and Officejet H470 Mobile Printer Series
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HT1386 I have synced my itouch wih another computer and all my 6540 songs have gone.

How do I recover all my songs that I have bought and stored in iCloud and how do I put them back onto my iTouch?
Please don't tell me that I am going to have to buy them all again..... :-(

Hi, thanks for your reply. I have clicked on the link and followed it step by step, but it says ive only got 250 songs and the point at no.6 is totally different on my device. I do not have the iCloud icon next to it, so I cant download it?
I clicked on the t.v. programmes i have prviously downloaded and see that there is an icon next to that. I dont understand why my music section is different?
What do i do next?

Re: Problem with TSSTcorp CD/DVDW TS-L632D TO04 stoped burning CD and DVD.....

Hi everyone! The problem is basically it just doesn't want to write/burn any brand of cd/dvd anymore . It worked just fine for little more than year and recently developed that problem. I'm sure its not the media brands as I've tried with many. The problem persists with Nero, Alcohol120%, MagicISO, PowerISO, Burn4Free, no matter what I try to burn- ordinary data, audio, programs or images. Note that I'm able to write with Alcohol successfully but there's actually nothing on the CD and Nero burns the data also but fails to verify afterwards and gives an error. Writing on DVD R/RWs is completely unsuccessful creating coasters. Also the drive opens itself with no reason and whenever it wants. I have Toshiba A200-1MB notebook running original Vista Home Premium. Here is an error report, hope it'll help. Thanks and any help given is much appreciated!!!
Windows Vista 6.0
IA32
WinAspi: -
NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100
(Nero Express)
Recorder: <TSSTcorp CD/DVDW TS-L632D>Version: TO04 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <TSSTcorp CD/DVDW TS-L632D>Version: TO04 - HA 1 TA 0 - 9.2.6.100
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-L632D E: CdRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2037MB (2086276kB)
Free physical memory: 864MB (885052kB)
Memory in use : 57 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)
13.10.2009
CD-ROM (ISO)
02:27 ????. #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
02:27 ????. #2 Text 0 File Isodoc.cpp, Line 6940
Iso document burn settings
Determine maximum speed : TRUE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
02:27 ????. #3 Text 0 File Burncd.cpp, Line 3257
TSSTcorp CD/DVDW TS-L632D
Super Link activated
02:27 ????. #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
02:27 ????. #5 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 0. Length: 2885 -> 2883.
02:27 ????. #6 Text 0 File Burncd.cpp, Line 3587
Turn on Track-At-Once, using CD-R/RW media
02:27 ????. #7 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #8 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #9 Text 0 File DlgWaitCD.cpp, Line 294
Medium type in the drive: Unknown
Lowest/Highest CLV write speed: 3x/1219560x
Recorder min/max supported write speed: 4x/9226724x
02:27 ????. #10 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 359846
Last address to be written: 2884
02:27 ????. #11 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)
02:27 ????. #12 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: TSSTcorp CD/DVDW TS-L632D;
CDRW code: 00 97 10 00; CD manufacturer unknown
ATIP Data:
Special Info [hex] 1: D1 00 C6, 2: 61 0A 00 (LI 97:10.00), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 02 4A B0, 2: 5C C6 26, 3: 00 80 80 (invalid)
02:27 ????. #13 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================
02:27 ????. #14 Text 0 File ThreadedTransferInterface.cpp, Line 744
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2885 (2885) = #2885/0:38.35
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2883 blocks [E: TSSTcorp CD/DVDW TS-L632D]
02:27 ????. #15 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [E: TSSTcorp CD/DVDW TS-L632D] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 6215680, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2885 | 0 | 0x00
2885 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
02:27 ????. #16 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:27 ????. #17 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
02:27 ????. #18 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
02:27 ????. #19 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started
02:27 ????. #20 Text 0 File Burncd.cpp, Line 4442
Cache writing successful.
02:27 ????. #21 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed
02:27 ????. #22 Phase 28 File dlgbrnst.cpp, Line 1767
Speed measurement started
02:27 ????. #23 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
02:27 ????. #24 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 590400
02:27 ????. #25 Phase 29 File dlgbrnst.cpp, Line 1716
Speed measurement completed: 307.7x (46???*160 KB/s)
02:27 ????. #26 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 4x (600 KB/s)
02:27 ????. #27 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
02:27 ????. #28 Text 0 File MMC.cpp, Line 21875
Set BUFE: Super Link -> ON
02:27 ????. #29 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800
02:27 ????. #30 Text 0 File MMC.cpp, Line 17311
<TSSTcorpCD/DVDW TS-L632D> start Close Track #2
02:28 ????. #31 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0
02:28 ????. #32 Phase 37 File dlgbrnst.cpp, Line 1767
Burn process completed successfully at 4x (600 KB/s)
02:28 ????. #33 Phase 78 File dlgbrnst.cpp, Line 1767
Data verification started
02:28 ????. #34 Text 0 File ThreadedTransferInterface.cpp, Line 1017
Removed 2 run-out blocks from end of track 1. Length: 2885 -> 2883.
02:28 ????. #35 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 590400
02:28 ????. #36 SPTI -1064 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
CDB Data: 0x28 00 00 00 00 00 00 00 01 00 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 21
Buffer x0a5a6500: Len x800
02:28 ????. #279 SectorVerify 20 File Cdrdrv.cpp, Line 11185
Read errors from sector 0 to 1055
02:28 ????. #280 CDR -1222 File Writer.cpp, Line 203
Verification aborted, too much errors
E: TSSTcorp CD/DVDW TS-L632D
02:28 ????. #281 Phase 81 File dlgbrnst.cpp, Line 1767
Data verification failed
02:28 ????. #282 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
02:28 ????. #283 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed
02:28 ????. #284 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
Message was edited by: velkoto
Message was edited by: velkoto

Try removing the CD/DVD Filters from the Registry.
When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
1) Run Regedit (Start -> Run -> Regedit)
2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).
This utility can remove the filters for you:
http://www.csd.toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe
Also remove any dust on the lens using a clean microfiber cloth.

HP Deskjet 6540 drivers for Windows 7

We have recently upgraded from XP to Windows 7. We have followed all of the instructions on disconnecting and reconnecting the usb cables and trying to let Windows 7 detect and install the drivers but no success. We tried installing the Windows updates and that did not solve the problem either. Finally, we went into the devices & printers and add printer, and select HP but there are no drivers for the 6500 series. We even inserted the Windows 7 disk and clicked on "HAVE DISK" and tried to find it on the Windows 7 but nothing. Has any gotten this to install correctly or is there somewhere I can just download the drivers for this printer for Windows 7?

calibratto wrote:
I am having a really hard time with my printer since I started using my new laptop with WIN7. Its frustrating to say the least. HP Deskjet 6540 is such classical printer with the highest ink efficiency so far but if HP can't resolve this single crisis, the I'm ashamed they've lost one customer.
What exactly is the issue you are having? Did you install the Windows Update driver as I described above? Running the driver install wazard at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

How can I get my HP DeskJet 6540 to recognize the new ink cartridges I installed?

Hi everyone. I have an HP DeskJet 6540 printer and I replaced the ink cartridges. After I replaced the cartridges, I aligned them and then did a test print. I noticed that the blank ink didn't print. I opened system preferences, and then I opened the printer utility. It says, "Device Status : Pen Failure." Current Supplies Levels says, "The current levels for the selected printer are shown below...Cartridge on the left (tri-color 97) is unknown and the the cartridge on the right (black 96) is missing." Oh, I forgot to mention that the print cartridge light on the left side is flashing. I went to the HP support website and it says that the problem could be an incorrect print cartridge, incompatible print cartridge, or problem with the (left/right) print cartridge. The solution they offered was to remove, inspect and reseat the problem cartidge. It also said to clean the problem cartridge contacts. I did that and it still gives me the same results. I even reset the printer but still got the same results...
So the next thing I try is the OTHER cartridges listed as compatible with my printer which is 94 (black) and 95 (tri-color). I bought the new cartridges, placed them in the printer and I still got the same message from the print utility. I took the latter cartridges back and got a refund and explained that none of the compatible cartridges are working with my printer. I kept the 96 and 97 cartridges in the printer and the light on the left continues to flash so now I'm here asking if anyone knows how I can get my printer to recognize the new ink cartridges I installed? Are there any other solutions that I have besides throwing the printer out of the window? :-)
Thanks everyone ;-)

With all that you have done it does sound like the printer has a fault. If you haven't tried turning off the printer for several minutes, then this would be worth trying (maybe you have done this when you say reset the printer?).
If the cartridge light on the printer flashes when you turn the printer back on then it sounds like a hardware fault - not the driver or the operating system. And this is not usually something a user can resolve so it would need repair. And for the cost of a new printer, why would you bother.
If you plan of sticking with HP and getting another model that can use the 96 & 97 cartridges (let's face it, they often cost more than the new printer), then take the two existing cartridges to the store and see if they will let you check they are okay. No point throwing them out also if they still have a fair bit of ink still in them.

HT3964 Installed a new battery for a Macbook 2,1 New battery not charging. Battery symbol shows (Not charging) and replace battery. Green LED on magsafe connection. Disconnection results in an instant shutdown.

I have just installed a new Battery after the old one showed (Not Charging) and when you clicked on this icon the dropdown"condition replace now". Problem now is the computer still shows the same message in the top bar (Not Charging) and the dropdown also shows "condition relace now". the magsafe show the greem LED i.e not charging, but providing power. If you disconnect the magsafe the computer powers off instantly confirming we have power. I have carried out resetting the SMC controller and still no change. Tested the standby voltage on the magsafe pins etc, all in spec. What should I do now, as I don't want to keep spending more and more. Bellow is the info from the system profiler.
Battery Information:
Model Information:
Manufacturer:          DP
Device name:          ASMB016
Pack Lot Code:          0002
PCB Lot Code:          0000
Firmware Version:          102a
Hardware Revision:          0500
Cell Revision:          0102
Charge Information:
Charge remaining (mAh):          0
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          0
Health Information:
Cycle count:          1
Condition:          Replace Now
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          6940
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Automatic Restart On Power Loss:          No
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          No
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00391563
Charging:          No

Interesting, since I'm experiencing similar issues (https://discussions.apple.com/message/20098653#20098653)
But before you go back, try this first: http://support.apple.com/kb/HT3421
I have a different device name, but it just might work for yours.

How to align deskjet 6940 in windows 7 using windows std drivers

I have a deskjet 6940 printer installed in Windows 7 64 bit using the standard Win 7 drivers and it works fine The issue is what about aligning the printer? If you get new cartridges, the first thing you do is align the printer. Win 7 drivers do not do this. When can we get something to be able to align the printer under Win 7?
Thanks,
Vic

AFAIK the Deskjet 6940 performs an automatic alignment when a new cartridge is installed. The printer will print an alignment page and scan it automatically while printing to complete the alignment process without any user intervention required.
I think you can also force an alignment as follows: turn on the printer, then press and hold the power button and while pressing the power button press the resume button (to the right of the X button) three times, then release the power button. (This works for the Deskjet 6550 and other models, I think it applies to the 6940 as well.)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

L.E. Crashing every time I try and open it in Snow Leopard

Hi everyone
I've just got a new iMac (the new 27" model - 3.06ghz). I was previously using the white 24" imac and had zero issues with L.E. Now, when I go to open the app it crashes repeatedly. I have no idea what to do... I'll call Apple this week, but I am wondering if anyone else has had this problem or has an idea on how to solve it. Here is what is contained in the error report:
Process: Logic Express [208]
Path: /Applications/Logic Express.app/Contents/MacOS/Logic Express
Identifier: com.apple.logic.express
Version: 8.0.2 (1502.22)
Build Info: Logic-15022200~13
Code Type: X86 (Native)
Parent Process: launchd [103]
Date/Time: 2009-11-08 00:44:02.500 -0700
OS Version: Mac OS X 10.6.1 (10A2155)
Report Version: 6
Interval Since Last Report: 20197 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 4 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 1C452EBE-FF07-4826-A22A-4A9E70609567
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000080000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x95deb92c objc_msgSend + 44
1 com.apple.AppKit 0x967d9e9a -[NSMenu setDelegate:] + 39
2 com.apple.AppKit 0x967de99d -[NSApplication(NSServicesMenuPrivate) setServicesMenu:] + 213
3 com.apple.logic.express 0x004d1ae9 0x1000 + 5049065
4 com.apple.logic.express 0x003b9da2 0x1000 + 3902882
5 com.apple.logic.express 0x003b90c4 0x1000 + 3899588
6 com.apple.logic.express 0x003b176c 0x1000 + 3868524
7 com.apple.logic.express 0x003ba056 0x1000 + 3903574
8 com.apple.logic.express 0x003b90c4 0x1000 + 3899588
9 com.apple.logic.express 0x003c59b0 0x1000 + 3951024
10 com.apple.logic.express 0x003c59e3 0x1000 + 3951075
11 com.apple.logic.express 0x003b9261 0x1000 + 3900001
12 com.apple.logic.express 0x003b9637 0x1000 + 3900983
13 com.apple.logic.express 0x003ba157 0x1000 + 3903831
14 com.apple.logic.express 0x00490ef2 0x1000 + 4783858
15 com.apple.logic.express 0x004d062d 0x1000 + 5043757
16 com.apple.logic.express 0x004d07d4 0x1000 + 5044180
17 com.apple.logic.express 0x00490f27 0x1000 + 4783911
18 com.apple.Foundation 0x96427344 nsnotecallback + 345
19 com.apple.CoreFoundation 0x918b8c29 __CFXNotificationPost + 905
20 com.apple.CoreFoundation 0x918b865a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x9641c168 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x96429545 -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x967d3181 -[NSApplication finishLaunching] + 493
24 com.apple.prokit 0x01ebdb9e -[NSProApplication finishLaunching] + 333
25 com.apple.AppKit 0x967d2b7f -[NSApplication run] + 79
26 com.apple.prokit 0x01ebe670 NSProApplicationMain + 325
27 com.apple.logic.express 0x00003142 0x1000 + 8514
28 com.apple.logic.express 0x00003069 0x1000 + 8297
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92e4203a kevent + 10
1 libSystem.B.dylib 0x92e42768 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x92e41bf9 dispatch_queueinvoke + 183
3 libSystem.B.dylib 0x92e4198a dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x92e41401 pthreadwqthread + 390
5 libSystem.B.dylib 0x92e41246 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x92e41092 _workqkernreturn + 10
1 libSystem.B.dylib 0x92e41628 pthreadwqthread + 941
2 libSystem.B.dylib 0x92e41246 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x80000000 ebx: 0x01ebf2f1 ecx: 0x96f9d184 edx: 0x00000003
edi: 0x025419b0 esi: 0x00000007 ebp: 0xbfffeed8 esp: 0xbfffee94
ss: 0x0000001f efl: 0x00010286 eip: 0x95deb92c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x80000000
Binary Images:
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0x159e000 - 0x15b4e6f com.apple.XAudioUnits 1.0.0 (91.7) /Applications/Logic Express.app/Contents/Frameworks/XAudioUnits.framework/Versions/A/XAudioUnits
0x15c3000 - 0x15eeff7 +MusicAudioDataServices ??? (???) /Applications/Logic Express.app/Contents/Frameworks/MusicAudioDataServices.framework/Versions/A/Mus icAudioDataServices
0x1603000 - 0x16a1291 com.apple.eloop 3.1.0 (100.4) /Applications/Logic Express.app/Contents/Frameworks/ELoop.framework/Versions/A/ELoop
0x173f000 - 0x17ac23f com.apple.LogicLoopBrowser 7.2 (117.4) /Applications/Logic Express.app/Contents/Frameworks/LogicLoopBrowser.framework/Versions/A/LogicLoop Browser
0x17dc000 - 0x1891fe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
0x18d7000 - 0x18e2fec +libaafintp.dylib ??? (???) /Applications/Logic Express.app/Contents/Frameworks/libaafintp.dylib
0x18f1000 - 0x1943fdf +libaafpgapi.dylib ??? (???) /Applications/Logic Express.app/Contents/Frameworks/libaafpgapi.dylib
0x1976000 - 0x1b7afe7 +libcom-api.dylib ??? (???) /Applications/Logic Express.app/Contents/Frameworks/libcom-api.dylib
0x1e9c000 - 0x2055ff3 com.apple.prokit 5.0 (883) <F30846E7-8A05-F4F9-7F6B-A78FBEDA517A> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x215d000 - 0x21e4f56 com.apple.ecore 1.1.0 (291.7) /Applications/Logic Express.app/Contents/Frameworks/ECore.framework/Versions/A/ECore
0x2241000 - 0x228dff3 com.apple.audio.midi.CoreMIDI 1.7 (42) <7DB334D3-C8AD-8AA1-3B44-C91F69AAC49C> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
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0x238d000 - 0x23a6ff7 com.apple.EHardwareSupport 1.0.0 (163.5) /Applications/Logic Express.app/Contents/Frameworks/EHardwareSupport.framework/Versions/A/EHardware Support
0x23b1000 - 0x23ccfff com.apple.LogicFileBrowser 1.0.0 (126.7) /Applications/Logic Express.app/Contents/Frameworks/LogicFileBrowser.framework/Versions/A/LogicFile Browser
0x23de000 - 0x23e0ff7 com.apple.XLogicImages 1.0.0 (117.4) /Applications/Logic Express.app/Contents/Frameworks/XLogicImages.framework/Versions/A/XLogicImages
0x23e5000 - 0x240efef com.apple.audio.CoreAudioKit 1.6 (1.6) <226CFE18-317C-DE8F-6F80-9012068C9A27> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x241f000 - 0x242eff7 com.apple.AERegistration 1.2 (72) /Applications/Logic Express.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistrat ion
0x2440000 - 0x2447ff3 com.apple.AEProfiling 1.2 (18) /Applications/Logic Express.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
0x1a5e7000 - 0x1a5f4ff7 com.apple.iokit.IOHIDLib 1.6.1 (1.6.1) <71775CC7-CCAD-F742-387F-B67DCFA615AE> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
0x1a602000 - 0x1a809fef com.apple.RawCamera.bundle 2.1.0 (474) <48A574D3-B326-9C8D-BDC3-8D6F67879317> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x1a89f000 - 0x1a8a3ff3 com.apple.audio.AudioIPCPlugIn 1.1.1 (1.1.1) <D7BD5035-F6DB-BA12-EC2E-CA78F9FC729C> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1a8a8000 - 0x1a8aeffb com.apple.audio.AppleHDAHALPlugIn 1.7.6 (1.7.6a46) <951FFC39-432A-F385-9477-487595C84BCC> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1a8b3000 - 0x1a8b7ffc +com.srslabs.iwow ??? (3.0) /Library/Audio/Plug-Ins/HAL/iWow.plugin/Contents/MacOS/iTea
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0x90368000 - 0x90417fef com.apple.ColorSync 4.6.0 (4.6.0) <7132217C-2F0C-753F-FA7F-F74E6EB94700> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90418000 - 0x90472fe7 com.apple.CorePDF 1.0 (1.0) <6C8ADE1A-5A90-697D-EC67-8623378AC426> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x90473000 - 0x904a4ff7 libGLImage.dylib ??? (???) <6AA6FBB4-6A27-B232-B92B-2DB9E47CC2DE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x904a5000 - 0x904b6ff7 com.apple.LangAnalysis 1.6.5 (1.6.5) <E77440D0-76EE-EB4C-3D00-9EDE417F13CF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9055c000 - 0x9055dff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9055e000 - 0x90881fef com.apple.HIToolbox 1.6.1 (???) <7E274225-F0F4-7CE5-DEAC-4288FEC6DBCE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90882000 - 0x90983fe7 libxml2.2.dylib ??? (???) <C242A74D-280A-90C3-3F79-891624AA45D2> /usr/lib/libxml2.2.dylib
0x90984000 - 0x909c2ff7 com.apple.QuickLookFramework 2.0 (327.0) <18CFDE2C-86DD-8156-7177-2CDD2098939A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x90ba4000 - 0x90ba6ff7 com.apple.securityhi 4.0 (36638) <28F1F6FF-E7B3-A1C4-C2F4-3FDD18BC4CD4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90bdb000 - 0x90bdfff7 libGFXShared.dylib ??? (???) <B6135D94-945D-D3F4-0B63-DECE4E7005C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x90be0000 - 0x90be4ff7 libGIF.dylib ??? (???) <69D908E5-3418-F368-5BFF-2F9B57F953E7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90be5000 - 0x90c27fe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90d03000 - 0x90dabff7 com.apple.QD 3.31 (???) <3125D098-D2BA-4EC0-09A0-A40B659FD5AE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x911d7000 - 0x911d9ff7 libRadiance.dylib ??? (???) <7C4CE386-028A-3133-3A0F-AD68CAFE116C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x911da000 - 0x911ddfe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9139e000 - 0x913b2fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
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0x913db000 - 0x91445fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
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0x91447000 - 0x91549fef com.apple.MeshKitIO 1.0 (49.0) <B14C5987-EF67-0D1A-2B20-88922836D908> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x9154a000 - 0x9156afe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
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0x92dcf000 - 0x92e15ff7 libauto.dylib ??? (???) <19CE0ECF-2849-BF8F-21CE-2A273FAD7599> /usr/lib/libauto.dylib
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0x92e1b000 - 0x92fbffeb libSystem.B.dylib ??? (???) <7E717396-4ABC-D321-85F1-7358D94CE628> /usr/lib/libSystem.B.dylib
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0x95152000 - 0x95152ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x95153000 - 0x952e1fff com.apple.JavaScriptCore 6531 (6531.5) <066FB379-8400-DE47-BFC5-73F77F442732> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x95395000 - 0x953bbfff com.apple.DictionaryServices 1.1 (1.1) <5E333701-AC60-C899-D184-1FDE97ED1961> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x953bc000 - 0x953d1fff com.apple.ImageCapture 6.0 (6.0) <0E86F45E-E656-9015-7AD4-A2C5F8D8A2FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x953d2000 - 0x954fefeb com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <1FB28F5D-A10F-FEA1-F614-6ABD38667309> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x95546000 - 0x95549ff7 libCoreVMClient.dylib ??? (???) <EC33CACA-731B-DA9B-6B52-A65F2C68BDE0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9563f000 - 0x95aedfe7 com.apple.VideoToolbox 0.420.17 (420.17) <AC902E05-E673-BA5A-4337-A13B78C32442> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x95aee000 - 0x95b3fff7 com.apple.HIServices 1.8.0 (???) <4EACE6E4-6E8B-5787-F36A-7958BB885629> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x95b40000 - 0x95b4dff7 libbz2.1.0.dylib ??? (???) <B955B937-D9EF-D5AD-9770-7F83B3FA91DC> /usr/lib/libbz2.1.0.dylib
0x95b4e000 - 0x95b8dff7 com.apple.ImageCaptureCore 1.0 (1.0) <D8767350-A10D-B6B5-3A8D-05888A7758ED> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x95b8e000 - 0x95ba0ff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <488C49BD-B759-BE9C-2F62-31EBD7641EBC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x95ba1000 - 0x95bd4ff7 com.apple.AE 496 (496) <BB9EF008-8E31-8ECE-8BB3-C92DC5D5A93E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x95bd5000 - 0x95be2ff7 com.apple.AppleFSCompression 1.0 (1.0) <893B5085-3D63-CB9C-C4A4-05964EF70261> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x95c3a000 - 0x95c3aff7 com.apple.Carbon 150 (152) <BC5384B0-DFFE-6BED-1FD6-ECAD2902DBA7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x95c3b000 - 0x95d15fff com.apple.DesktopServices 1.5.1 (1.5.1) <CA95E6C6-CAEE-0420-7661-D7EE4CC09092> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x95d16000 - 0x95daefe7 edu.mit.Kerberos 6.5.8 (6.5.8) <BA9BD282-FF56-3BFD-E78C-7DBE73B48480> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95daf000 - 0x95dcefe3 libexpat.1.dylib ??? (???) <82E6F83F-9667-2E39-1D9D-4A49C642527D> /usr/lib/libexpat.1.dylib
0x95dcf000 - 0x95ddfff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x95de6000 - 0x95e93fe7 libobjc.A.dylib ??? (???) <836392C0-DFDD-0B22-1BC1-9DED9329CECC> /usr/lib/libobjc.A.dylib
0x95e94000 - 0x95e9aff7 com.apple.DisplayServicesFW 2.2 (2.2) <B656E19F-8734-B69D-D45E-8FA78D7E685D> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95e9b000 - 0x95f65fef com.apple.CoreServices.OSServices 352 (352) <554C9C81-3F9D-8BD3-F611-CE1C47A55E7B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x95f84000 - 0x95f9cff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x95f9d000 - 0x95fd1ff7 libcups.2.dylib ??? (???) <D4EAB2C9-5374-6898-99EC-1E0181D68CB8> /usr/lib/libcups.2.dylib
0x95fd2000 - 0x96063fe3 com.apple.print.framework.PrintCore 6.0 (312) <F8502BFD-D136-2DA1-781E-371DB9AF51A5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96067000 - 0x96069fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x9606a000 - 0x960a1ff7 com.apple.CoreMedia 0.420.17 (420.17) <50C4BAE3-9F78-D22F-7581-390184F84604> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x96226000 - 0x9626aff3 com.apple.coreui 0.2 (112) <23BCB53A-2794-580B-2D00-AAB216928FC2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96373000 - 0x963c9ff7 com.apple.MeshKitRuntime 1.0 (49.0) <20DE8687-2A2B-62E2-1AD5-D1D54A3A7F76> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x963ca000 - 0x96405fe7 com.apple.DebugSymbols 1.1 (70) <1D0447CB-C221-A112-AA68-372951672A3D> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x96411000 - 0x96681ffb com.apple.Foundation 6.6 (751) <A56ED0C5-E02D-2AE6-B984-E90F19483823> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x96682000 - 0x967c1fe3 com.apple.QTKit 7.6.3 (1590.12) <211DC269-1FA3-5A42-2B23-D56FAA1ED1E8> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x967c9000 - 0x970a6ff7 com.apple.AppKit 6.6.2 (1038.22) <B7C718AC-B033-BFB1-8C4C-AA8C7DFADFA0> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x970c0000 - 0x97142ffb SecurityFoundation ??? (???) <9714B2B7-854E-834D-FEEC-07F85E10D557> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97143000 - 0x97190feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <52906E26-3D22-6F37-8C90-E50BBCDEA5D0> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x97191000 - 0x9729eff7 com.apple.MediaToolbox 0.420.17 (420.17) <A4A4C522-4AE6-6540-5858-7D06EA8D5466> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x9729f000 - 0x9749cfeb com.apple.AddressBook.framework 5.0 (862) <A632C8BC-CC7C-C160-C8ED-B3A14D713902> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9749d000 - 0x97659fef com.apple.ImageIO.framework 3.0.0 (3.0.0) <65C38758-025D-3F7A-51A3-D9274C5B2749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9765a000 - 0x9765aff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97731000 - 0x977aaff7 com.apple.PDFKit 2.5 (2.5) <C1BC4E0C-E45B-A03E-69D3-DB7F85E9D23D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x977ab000 - 0x97bc1ff7 libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97bc2000 - 0x97c22fe7 com.apple.CoreText 3.0.0 (???) <0FD49F20-A4EC-A2BE-A864-C631E787A66F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x97c23000 - 0x97c2dff7 libCSync.A.dylib ??? (???) <AFDE7937-1922-7F6D-8E9F-954590E4E99B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97c2e000 - 0x97c6afff com.apple.CoreMediaIOServices 124.0 (850) <7FADD9A0-2B41-E09A-63D5-E58137E2D71C> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x97c6b000 - 0x97c6bff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x97c79000 - 0x97dfbfe7 libicucore.A.dylib ??? (???) <5F496F38-58C9-E00F-B7B4-A4078E20C151> /usr/lib/libicucore.A.dylib
0x97e07000 - 0x97e29fef com.apple.DirectoryService.Framework 3.6 (621.1) <1D74F9F9-03CD-51E4-553F-CE0C3FE9768E> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x97e2a000 - 0x97e2eff7 IOSurface ??? (???) <B841647D-BC91-494A-8CF9-AA1F351B2065> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97e33000 - 0x97e7cfe7 libTIFF.dylib ??? (???) <1854CD4F-B79F-F2CC-A920-2F865E9AE18C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97e7d000 - 0x97e9cfe7 com.apple.opencl 11 (11) <C7D8D86C-EB7F-2565-D88D-F71EF3377B88> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97e9d000 - 0x97e9dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97f22000 - 0x97f90ff7 com.apple.QuickLookUIFramework 2.0 (327.0) <1A1BCE17-2B5D-0F2E-2D83-BD21C4611230> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x97f99000 - 0x98009ffb com.apple.AppleVAFramework 4.7.3 (4.7.3) <7FD8F553-0F81-8711-DBA4-D69E16114674> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9800a000 - 0x98014ff7 libGL.dylib ??? (???) <5359210E-3F30-A9C3-1EC0-91E0294FB83A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98015000 - 0x98056ff7 libRIP.A.dylib ??? (???) <46972CE8-C62F-CC52-42F2-F3DACCE81ED1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x98057000 - 0x9817ffe7 com.apple.CoreData 102 (246) <6240A0B5-32C3-5788-AF48-769A849189BE> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98180000 - 0x9819eff7 com.apple.CoreVideo 1.6.0 (43.0) <7A217656-51D9-E21B-6D8C-1423C42922E4> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9819f000 - 0x981b3ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <0DBE17D5-17A2-8A0E-8572-5A78408B41C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x981b4000 - 0x981b4ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x981c8000 - 0x9823cfef com.apple.CoreSymbolication 2.0 (23) <8C63D09A-6DF5-082A-553B-3E7610604C5D> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9823d000 - 0x98249ff7 libkxld.dylib ??? (???) <107A9EF3-C114-FFF9-B2C8-1F759B52ADC4> /usr/lib/system/libkxld.dylib
0x9829a000 - 0x982f2fe7 com.apple.datadetectorscore 2.0 (80.7) <D1644549-DBF1-A2DA-55A4-D3AFD5F8315A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x982f3000 - 0x98300ff7 com.apple.NetFS 3.2 (3.2) <20A00AEB-24EF-6B19-9FE7-253CD4200B34> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9830c000 - 0x9833cff7 com.apple.MeshKit 1.0 (49.0) <2F5D1A91-ACC8-C2F8-C242-CBBB6781AE05> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x983b1000 - 0x9848eff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9848f000 - 0x988c4ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x988c5000 - 0x98b26fe3 com.apple.security 6.0 (36910) <A4FFFA7B-0121-F9FE-F293-449A91A86CF7> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x98b27000 - 0x98c67ff7 com.apple.syncservices 5.0 (575) <1A719C87-6979-BB4F-8344-0AE4E3D1C1CC> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x98c68000 - 0x98f61fef com.apple.QuickTime 7.6.3 (1590.12) <047D03A7-4E4E-794B-E86D-924492FA9B92> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x98f62000 - 0x98f6cffb com.apple.speech.recognition.framework 3.10.10 (3.10.10) <E106CC3A-7633-5587-0B29-64E19FCBC613> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98f6d000 - 0x98f76ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98f77000 - 0x98f81fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x98f82000 - 0x98fe6ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x98fe7000 - 0x99096ff3 com.apple.ink.framework 1.3 (104) <8526D880-D367-3EF9-DBFD-9A6AB240F57A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x99097000 - 0x990bbff7 libJPEG.dylib ??? (???) <35399038-35C9-E889-2D49-13CE22A0FB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x990bc000 - 0x99158fe7 com.apple.ApplicationServices.ATS 4.0 (???) <7CFAEA01-77C1-B046-3913-A150CE47A274> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x99159000 - 0x991b3ff7 com.apple.framework.IOKit 2.0 (???) <8851E037-06CC-AFED-C0E5-1C7BD011A3D7> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x991b4000 - 0x991cfff7 libPng.dylib ??? (???) <3F005600-8C5C-7025-A101-E2DB2A737B0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x991d5000 - 0x99215ff3 com.apple.securityinterface 4.0 (36981) <EA86B0D0-A074-C122-F5D2-6CC4586B56A4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <7E717396-4ABC-D321-85F1-7358D94CE628> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f10
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.8.7
Bluetooth: Version 2.2.3f8, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: USB to ATA/ATAPI Bridge, 0x152d (JMicron Technology Corp.), 0x2329, 0x24300000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0218, 0x24100000
USB Device: Vendor-Specific Device, 0x0582 (Roland Corporation), 0x0009, 0x24140000
USB Device: DataTraveler G2, 0x0951 (Kingston Technology Company), 0x1624, 0x24110000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1294, 0x26200000
USB Device: USB Storage Device, 0x0aec, 0x3260, 0x26400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000

I'm afraid very little. The crash dump you included is very odd. It crashes at a point that all applications have to pass (it's a standard library function), so I had hoped it would have been something outside the application (and it crashes at the point where it has set the services menu, that's why).
I can only suggest very global things at this point. Check permissions with "Disk Utility" and download the latest update to "Pro Applications" perhaps.
By the way, I have got two services folders: one in the Library folder under the hard disk (so Macintosh HD > Library > Services), and one in the Library folder in my home directory. Check both places to be sure.

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