6630 device manager update failed.
Device Manager of 6630 failed to update/synchronise .Server not responding is my feedback I recieved.I have everything correct in my profile settings.Please can someone help me.
Solved!
Go to Solution.
Hi amuana,
In order to fix this issue, I advise you to perform a soft reset on your phone: type *#7780#. Default lock code is 12345. If the issue persists, perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad.
Alternatively, you may also check for updates on Nokia Suite (by going to Tools > Updates).
Let us know how you get on and feel free to post any other questions you may have.
Regards,
astra2025
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!
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Op 15 okt. 2013, om 03:20 heeft Carl Sun het volgende geschreven:
Re: Extension manager update failed
created by Carl Sun in Extension Manager - View the full discussion
You can simply delete the installation folder of Extension Manager CS6 then download and install the 6.0.7 full installer from http://www.adobe.com/exchange/em_download/em6_download.html.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5760030#5760030
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Trying to update the CC app manager. The update is always very slow (I have ATT DSL, lowest level) and I usually terminate it after an hour or so. Today I let it run and it failed with error code 50 after reaching about 35%. Any ideas?
Update to my original post. I read through some of the suggestions that I found in other threads for fixing this problem, and it appears that this has been an ongoing issue. Numerous fixes have been suggested, some very convoluted, difficult, and involved, including those that came from the customer support folks. I passed on those as this should be something simple. How Adobe manages to let updating of their own software turn into an ongoing problem is beyond me and sort of defeats the purpose of subscribing. I then noticed that a simple fix had been suggested a few times, so I tried that.
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Message was edited by: Michael.Renner*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.0.98.0
OSX version: 10.8.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 33 milliseconds (0.033 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2
Updating media info for: {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeExtensionManager-6.0.2-mul-AdobeUpdate
Path: /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2/payload s/AdobeExtensionManager6.0All-010812194028/AdobeExtensionManager6.0All-010812194028.dmg
-------------------- END - Updating Media Sources - END --------------------
[ 0] Fri Sep 21 09:24:03 2012 DEBUG
InstallerSession.CreatePayloadSession: Checking for unsupported payloads
[ 0] Fri Sep 21 09:24:03 2012 INFO
Supported RIBS version range: [0.0.66.0,6.0.98.0]
[ 0] Fri Sep 21 09:24:03 2012 DEBUG
______ InstallerSession.CreatePayloadSession: Checking session payloads ______
[ 0] Fri Sep 21 09:24:03 2012 INFO
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Fri Sep 21 09:24:03 2012 DEBUG
InstallerSession.CreatePayloadSession: Load PDB
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
______ InstallerSession.CreatePayloadSession: Checking incompatible payloads ______
______ GetIncompatiblePayloadBuildsInstalled ______
______ InstallerSession.CreatePayloadSession: Checking already installed payloads ______
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{8F11EC3F-825C-4468-B2E0-7380A6CE87D3} Adobe Media Encoder CS6_6.0.2_AMECore6All
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{EC6BD880-BAB1-4008-8941-57A33479E0A0} AIR for Apple iOS support (FB)
{ED027C6A-DE62-4BD2-BD00-3CF183A6BDAD} Adobe Photoshop CS6 Core_13.0.1_AdobePhotoshop13-Core
{ED28819E-310F-4F17-925C-C69B0A1C1F7F} Suite Shared Configuration CS5.5
{EEAE1D88-B258-4A44-A6BE-32CCC8D641D6} Adobe Prelude CS6
{F897A31D-D797-447B-ACA3-5E0B878E181A} Adobe Drive CS5_3.2.0_AdobeDrive3-mul
{FA148573-E0E5-400F-8978-D95410035F18} Photoshop Camera Raw 7_7.1_AdobeCameraRaw7.0All
[ 0] Fri Sep 21 09:24:04 2012 INFO
______ Verify Dependency Subscribers ______
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
______ Checking payloads upgrade/conflict relationships ______
Checking for payloads having same family and product names but different adobe codes
______ Checking payloads upgrade/conflict relationships : Passed ______
Operation order summary:
When distributing payloads across media, the following order must be preserved, except that
adjacent payloads with the same mediaGroup can be re-ordered across media boundaries without introducing
extraneous media swaps for the user.
[ 0] Fri Sep 21 09:24:04 2012 INFO
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
:: END TIMER :: [CreatePayloadSession] took 1095 milliseconds (1.095 seconds) DTR = 10.9589 KBPS (0.0107021 MBPS)
[ 0] Fri Sep 21 09:24:04 2012 INFO
Patch {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 can be applied to product {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
*** Checking patch payload : {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
installDBPath : /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2/payload s/AdobeExtensionManager6.0All-010812194028/Install.db
Successfully Opened installDB
Payload is not customized
Parent AdobeCode : {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0
Parent Installation directory : /Applications/Adobe
[ 0] Fri Sep 21 09:24:04 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
Requested action "install" for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
Using installer mode 0
::START TIMER:: [Setting Payload Actions]
PayloadPolicyInit: BEGIN Updating installstate for payloads
PayloadPolicyInit: END Updating installstate for payloads
PayloadPolicyInit: BEGIN Creating policyNodes
PayloadPolicyInit: END Creating policyNodes
PayloadPolicyInit: BEGIN Calculating initial graph
PayloadPolicyNode.ComputeConstraint: Static installMode 0 mode constraint is 2 12, Y for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
PayloadPolicyNode._SetPayloadAction: install for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
PayloadPolicyNode._SetPayloadAction: install for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
PayloadPolicyNode.SetAction: IY->IY for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
PayloadPolicyInit: END Calculating initial graph
[ 0] Fri Sep 21 09:24:04 2012 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 is: false
Action string for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 is install
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
Setting action for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 per deployment file.
PayloadPolicyNode._SetPayloadAction: install for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
PayloadPolicyNode.SetAction: IY->IY for {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
[ 0] Fri Sep 21 09:24:04 2012 INFO
END Setting requested payload actions
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
:: END TIMER :: [Setting Payload Actions] took 23 milliseconds (0.023 seconds)
[ 0] Fri Sep 21 09:24:04 2012 INFO
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
::START TIMER:: [SimulatePayloadOperations]
[ 0] Fri Sep 21 09:24:04 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
Creating instruction for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
EMPTY SET Dependent operations for DRIVER {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
Operation can be attempted
[ 0] Fri Sep 21 09:24:04 2012 INFO
Payloads passed preflight validation.
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
:: END TIMER :: [SimulatePayloadOperations] took 103 milliseconds (0.103 seconds) DTR = 38.835 KBPS (0.0379248 MBPS)
[ 0] Fri Sep 21 09:24:04 2012 INFO
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
Opened installation queue
Creating instruction for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
EMPTY SET Dependent operations for DRIVER {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
Operation can be attempted
Verifying payload '{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0' in media
Verification of payload '{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0' in media is successful
[ 0] Fri Sep 21 09:24:04 2012 INFO
Calling the custom action code for pre-install for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
[ 0] Fri Sep 21 09:24:04 2012 DEBUG
Custom action code for pre- install for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 returned : 0
[ 0] Fri Sep 21 09:24:04 2012 INFO
::START TIMER:: [Payload Operation :{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}]
[ 1] Fri Sep 21 09:24:04 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 1] Fri Sep 21 09:24:04 2012 DEBUG
ADOBE_SETUP = 1
AddRemoveInfoEstimatedSize = 16645
CLE =
ExtensionFamily = Creative Suites
ExtensionParentAdobeCode = {83463106-DD1C-4FE5-A61C-DF6715472AD4}
ExtensionProduct = Adobe Extension Manager CS6
ExtensionType = patch
ExtensionVersion =
INSTALLDIR = /Applications/Adobe
IsExtensionPayload = 1
MEDIATAG =
OS64Bit = 0
ProcessorFamily = All
SessionID = {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}
StartMenuProgramsSubFolder =
adobeCode = {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}
defaultLanguage = en_US
driverINSTALLDIR = /Applications
extensionsOnly = 1
installLanguage = en_US
installSourcePath = /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2
mediaName = AdobeExtensionManager-6.0.2-mul-AdobeUpdate
mediaPath = /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2/payload s/AdobeExtensionManager6.0All-010812194028/AdobeExtensionManager6.0All-010812194028.dmg
mediaSignature = {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}
mode = silent
overrideFile =
parentAdobeCode = {83463106-DD1C-4FE5-A61C-DF6715472AD4}
patchPayload = 1
patchesOnly = 1
payloadType = SQLite
platform = OSX
setupVersion = 6.0.98.0
workflow = updater
[ 1] Fri Sep 21 09:24:04 2012 INFO
Payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
[ 1] Fri Sep 21 09:24:04 2012 DEBUG
Setting determined properties...
Mounting payload image at /Users/michael/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.2/payload s/AdobeExtensionManager6.0All-010812194028/AdobeExtensionManager6.0All-010812194028.dmg
[ 1] Fri Sep 21 09:24:05 2012 DEBUG
Payload mounted at /private/tmp/.tempdiraKRsoXgy
[ 1] Fri Sep 21 09:24:05 2012 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdiraKRsoXgy/Install.db
[ 1] Fri Sep 21 09:24:05 2012 DEBUG
Creating directory at "/Applications/Adobe/Adobe/AdobePatchFiles/{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}" with mode 775(Seq 1)
Created(Seq 1)
Copying file "/private/tmp/.tempdiraKRsoXgy/Assets1/dcadf4c7697565ffe93b87deca961978" to "/Applications/Adobe/Adobe/AdobePatchFiles/{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}/dcadf4c 7697565ffe93b87deca961978"(Seq 2)
Copied(Seq 2)
[ 1] Fri Sep 21 09:24:05 2012 INFO
Attempting to patch file: "/Applications/Adobe/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/ZStringResources/uk_UA.xml"(Seq 3)
[ 1] Fri Sep 21 09:24:05 2012 DEBUG
Saving prior original file at "/Applications/Adobe/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/ZStringResources/uk_UA.xml" to temporary location(Seq 3)
Original file saved to "/tmp/.tempAeAnRE"(Seq 3)
Original file has invalid checksum "761a3962aef46730d8f139c2d4c98fb9"(Seq 3)
[ 1] Fri Sep 21 09:24:05 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 1] Fri Sep 21 09:24:05 2012 INFO
Completing installation for payload at /private/tmp/.tempdiraKRsoXgy/Install.db
[ 1] Fri Sep 21 09:24:05 2012 DEBUG
Rolling back prior actions...
Deleting file copy at "/Applications/Adobe/Adobe/AdobePatchFiles/{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}/dcadf4c 7697565ffe93b87deca961978"(Seq 2)
Deleted(Seq 2)
Deleting directory "/Applications/Adobe/Adobe/AdobePatchFiles/{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}" Non-Recursive(Seq 1)
Saved permissions of 0x1fd for "/Applications/Adobe/Adobe/AdobePatchFiles/{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}"(Seq 1)
Saved owner of 0x0 and group of 0x50(Seq 1)
Deleted(Seq 1)
InstallPayload failed.
[ 0] Fri Sep 21 09:24:06 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1}] took 1415 milliseconds (1.415 seconds) DTR = 2962.54 KBPS (2.89311 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0
No operation. We're done:
[ 0] Fri Sep 21 09:24:08 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Fri Sep 21 09:24:08 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All: Install failed
[ 0] Fri Sep 21 09:24:08 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 8318 milliseconds (8.318 seconds) DTR = 503.006 KBPS (0.491216 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {49F7E5E0-2C04-48C9-9BB7-BC91AC0AE6F1} Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All 6.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Extension Manager CS6_6.0.2_AdobeExtensionManager6.0All: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Fri Sep 21 09:24:09 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Application Manager - Update Failed (U44M1P20)
I'm having a hard time finding any details on this error code. The application manager (Mac version) downloads the update and then attempts to install the update only to show "Update Failed" when it reaches 100% completion. Has anyone else encountered this, is this a known issue, how do I update applications in the meantime? If it's any help the entry in the system log reads "executing /Applications/Utilities/Adobe Application Manager/CCM/../DECore/Setup.app/Contents/MacOS/Setup" right before the status reads "Update Failed".
I would suggest to update Adobe Application manager from
Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
then try to install the update
If still you are not able to update software and getting same error then uninstall all the Adobe software selecting remove prefernces and Clean the remnants using Adobe CS cleaner tool.
Adobe CS Cleaner tool can be downloaded from : http://www.adobe.com/support/contact/cscleanertool.html
Now install the software again and try to update.
Regards,
Jatin Dembla -
Installing manager update fails
get installer failed to initialize when trying to update manager
adobe advisor says no problem "Inspection could not identify any issues. Please contact Adobe Support for further assistance."
downloader manager from website also and got same message
Is there a general problem at the moment ?Hi Bobb56a,
Are you able to get past this issue by installing AAM (which should update to Creative Cloud desktop automatically)?
Macintosh
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Windows
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
-Dave -
Updating Adobe Application Manager updates fail!
Since i updated the Adobe Application Manager to version 6.2.112.0 i experience failures when updating programms!! Everytime i get these kind of messages:
Photoshop 13.0.1-update voor Photoshop CS6 en Photoshop CS6 Extended
Update is niet van toepassing. Foutcode: U44M1P28
Adobe Media Encoder CS6 6.0.2-update
Update is niet van toepassing. Foutcode: U44M1P28
Adobe InDesign CS6 8.0.1-update
Update is niet van toepassing. Foutcode: U44M1P28
DPS Desktop Tools CS6 2.04.2-update
Update is niet van toepassing. Foutcode: U44M1P28
Adobe Premiere Pro CS6 6.0.2 Update
Update is niet van toepassing. Foutcode: U44M1P28
Update 2 van Flash Pro CS6
Update is niet van toepassing. Foutcode: U44M1P28
Adobe Bridge CS6 5.0.1-update
Update is niet van toepassing. Foutcode: U44M1P28
DW CS6 12.1 Creative Cloud
Update is niet van toepassing. Foutcode: U44M1P28
What can i do to solve this problem?According to the log, there's 26 errors. From what I can figure, it's the same number on all of them. But not sure. You say you don't want any attachments here, so I guess there's no other way than posting the transcript righ here. Sorru for that...
-------------------------------------- Summary --------------------------------------
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | - 0 fatal error(s), 26 error(s)
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | OSX version: 10.8.2
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 AE English Language Pack_13.1.2_AdobePhotoshop13-en_AE 13.1.2.0 {08599928-4B3D-40E5-91A9-FBDB79F026E3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 AE English Language Pack_AdobePhotoshop13-en_AE
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Turkish Language Pack_13.1.2_AdobePhotoshop13-tr_TR 13.1.2.0 {0C97B32E-6977-42BE-A8B6-4290B268694F} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Turkish Language Pack_AdobePhotoshop13-tr_TR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Finnish Language Pack_13.1.2_AdobePhotoshop13-fi_FI 13.1.2.0 {11529BB2-CA02-49C8-AA95-10AD42AE8DF7} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Finnish Language Pack_AdobePhotoshop13-fi_FI
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Korean Language Pack_13.1.2_AdobePhotoshop13-ko_KR 13.1.2.0 {1F094134-D10F-43D2-A7E5-CF45C0D26968} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Korean Language Pack_AdobePhotoshop13-ko_KR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Russian Language Pack_13.1.2_AdobePhotoshop13-ru_RU 13.1.2.0 {3BA0C10C-75B9-4095-B511-B53E5C41C295} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Russian Language Pack_AdobePhotoshop13-ru_RU
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Czech Language Pack_13.1.2_AdobePhotoshop13-cs_CZ 13.1.2.0 {435DEAC1-A812-4B03-96AE-AB6EA5B63CDE} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Czech Language Pack_AdobePhotoshop13-cs_CZ
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Brazilian Portugese Language Pack_13.1.2_AdobePhotoshop13-pt_BR 13.1.2.0 {4392112C-36F7-410F-A6B0-C711A36021A3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Brazilian Portugese Language Pack_AdobePhotoshop13-pt_BR
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Norwegian Language Pack_13.1.2_AdobePhotoshop13-nb_NO 13.1.2.0 {50618DC4-290B-40E5-9C98-32D0C06D64F3} requires a parent with following specification:
02/11/13 17:19:18:251 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Norwegian Language Pack_AdobePhotoshop13-nb_NO
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Ukrainian Language Pack_13.1.2_AdobePhotoshop13-uk_UA 13.1.2.0 {7280899C-D15A-43ED-8188-4284EAA8D618} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Ukrainian Language Pack_AdobePhotoshop13-uk_UA
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 German Language Pack_13.1.2_AdobePhotoshop13-de_DE 13.1.2.0 {83753042-07F9-441A-ADF9-A7C3B2E322D8} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 German Language Pack_AdobePhotoshop13-de_DE
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese Language Pack_13.1.2_AdobePhotoshop13-zh_CN 13.1.2.0 {875BE132-FCC8-49F5-90D6-C8525CB843E3} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Chinese Language Pack_AdobePhotoshop13-zh_CN
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Spanish Language Pack_13.1.2_AdobePhotoshop13-es_ES 13.1.2.0 {8AA226A5-AAEB-4C68-8658-5AD47759E2B2} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Spanish Language Pack_AdobePhotoshop13-es_ES
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Danish Language Pack_13.1.2_AdobePhotoshop13-da_DK 13.1.2.0 {964E13FD-3E6C-446A-BDE4-ECFE04DD509B} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Danish Language Pack_AdobePhotoshop13-da_DK
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 MA French Language Pack_13.1.2_AdobePhotoshop13-fr_MA 13.1.2.0 {9D5D6D1A-A242-4612-B254-9CB5B2BCDF1E} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 MA French Language Pack_AdobePhotoshop13-fr_MA
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Polish Language Pack_13.1.2_AdobePhotoshop13-pl_PL 13.1.2.0 {A5C995B0-2D65-4B93-ADF0-8C858BDC94A5} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Polish Language Pack_AdobePhotoshop13-pl_PL
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 North American Spanish Language Pack_13.1.2_AdobePhotoshop13-es_MX 13.1.2.0 {A75965AC-A4D7-43A6-A93C-0004C4E6FDE1} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 North American Spanish Language Pack_AdobePhotoshop13-es_MX
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 IL English Language Pack_13.1.2_AdobePhotoshop13-en_IL 13.1.2.0 {C5DC9C11-6A66-4E6A-9945-5A15033F71C2} requires a parent with following specification:
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 IL English Language Pack_AdobePhotoshop13-en_IL
02/11/13 17:19:18:252 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Japanese Language Pack_13.1.2_AdobePhotoshop13-ja_JP 13.1.2.0 {C9E143AD-BB1D-4B02-B501-288B652D1FC4} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Japanese Language Pack_AdobePhotoshop13-ja_JP
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Italian Language Pack_13.1.2_AdobePhotoshop13-it_IT 13.1.2.0 {D1757F68-0594-4696-A066-002BF6F9EC7D} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Italian Language Pack_AdobePhotoshop13-it_IT
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Hungarian Language Pack_13.1.2_AdobePhotoshop13-hu_HU 13.1.2.0 {E22B1847-FBD4-455D-8E99-58CE6187F4BD} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Hungarian Language Pack_AdobePhotoshop13-hu_HU
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 International English Language Pack_13.1.2_AdobePhotoshop13-en_GB 13.1.2.0 {E554584D-11FD-44EF-AD36-5B7525BC414D} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Chinese (traditional) Language Pack_13.1.2_AdobePhotoshop13-zh_TW 13.1.2.0 {E673F57E-1D23-4072-B1BA-FEC634FC4810} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Chinese (traditional) Language Pack_AdobePhotoshop13-zh_TW
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 French Language Pack_13.1.2_AdobePhotoshop13-fr_FR 13.1.2.0 {F309136D-1209-4CD2-AC9B-D00DBAC659E3} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 French Language Pack_AdobePhotoshop13-fr_FR
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Dutch Language Pack_13.1.2_AdobePhotoshop13-nl_NL 13.1.2.0 {F6EC4C1A-EB1D-42D7-B8FB-6860AA386D46} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Dutch Language Pack_AdobePhotoshop13-nl_NL
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DW023: The extension payload: Adobe Photoshop CS6 Canadian French Language Pack_13.1.2_AdobePhotoshop13-fr_CA 13.1.2.0 {F71F7717-9840-4E85-AC46-29DB29313A88} requires a parent with following specification:
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Family: Photoshop
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ProductName: Adobe Photoshop CS6 Canadian French Language Pack_AdobePhotoshop13-fr_CA
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | MinVersion: 0.0.0.0
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This parent relationship is not satisfied, because this payload is not present in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | This payload will be ignored in this session.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | Please search the above error string(s) to find when the error occurred.
02/11/13 17:19:18:253 | [INFO] | | OOBE | DE | | | | 431881 | These errors resulted in installer Exit Code mentioned below.
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | -------------------------------------------------------------------------------------
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 |
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | Exit Code: 7 - Unable to complete Silent workflow.
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | Please see specific errors for troubleshooting. For example, ERROR: DS015, DW023 ...
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | END - Installer Session
02/11/13 17:19:18:254 | [INFO] | | OOBE | DE | | | | 431881 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | START - Installer Session
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/11/13 21:21:29:716 | [INFO] | | OOBE | DE | | | | 492878 | RIBS version: 7.0.0.91
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | OSX version: 10.8.2
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [Total Timer]
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK: Single instance running
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK : Credentials
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Load Deployment File
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | deploymentFile option not given
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | CHECK : Another Native OS installer already running
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Create Required Folders
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Assuming install mode
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Looking up install source path
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Sync Media DB ...
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [Sync Media DB]
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Pre check media db sync
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | End of Pre check media db sync. Exit code: 0
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | :: END TIMER :: [Sync Media DB] took 620 milliseconds (0.62 seconds)
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | Ready to initialize session to start with ...
02/11/13 21:21:29:720 | [INFO] | | OOBE | DE | | | | 492878 | ::START TIMER:: [CreatePayloadSession] -
Application Manager update failing
I'm getting the following errors when attempting to install the 5 updates to CS6 Production Premium the Application Manager called for this morning; This is on a Lion 10.7.4 installation. Premiere was already at 6.0.1, but it called for it to also be updated at 110MB. It called for a SpeedGrade update to 6.0.1 at 33MB. The other updates all were infrastructure updates. Adobe CSXS InfrastructureCS6 for Flash Professional, Illustrator, Photoshop, Prelude, and. Premiere Pro.
This was the result of two attempts:
Adobe SpeedGrade CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Adobe Premiere Pro CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Next Try:
Adobe SpeedGrade CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Adobe Premiere Pro CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Any idea what is going on? Tried with the Premiere Pro 6.0.1 update unchecked, same result.Here is what my AAMupdater folder looks like now. The trials were referring to the updates. As you can see, the Premere 6.0.1 update is still there. Don't want to run it as I am already at 6.0.1 and don't wat to disturb any prefs or plugins by accident applying an update that has already been made. Got it from the adobe.com site directly. Why wasn't the the new AAM suggested as an update by the current AAM? Didn't know it existed. Also the XML's I referred to are downstream of the (Cont) Data_folder.
The new AAM you suggested Adobe Application Manager 6.2.38.0 which can be found at http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 worked on my other computer. It solved the problem for it. -
Adobe Application Manager: updates failed to install
It may be pertinent to tell you that I have re-installed Win7-64 and all my applications after a disk crash. I've reinstalled Bridge, Photoshop-- my entire CS5 package. All was well for a few days, then I got a popup to update several produces. The above shows what didn't update. What to do?
Bobbi999 I have heard a couple possible causes. Some individuals have reported if they set the clock back on their computer they are able to obtain the updates automatically.
Considering it is extremely unlikely there will be any additional updates released for Creative Suite 5 I would recommend applying the updates directly. You may also want to consider backing up the updates in case you need to reinstall them again in the future. -
Workspace join works, turning on device management fails
i'm testing workspace join. Joining my windows 8.1 device to my local ADFS/DC setup is succeeding. In this environment i also use a SCCM 2012 R2 site system with an active and working Intune subscription. I workspace joined with the UPN matching a local
user using <labname>.onmicrosoft.com.
The workspace join is working however turning on device management is failing? Anyone knows what might be the issue here?
regards!Hi,
I’m glad to hear that you got it working.
Thank you for sharing your solutions & experience here. It will be very beneficial for other community members who have similar questions.
Regards,
Kelvin hsu
TechNet Community Support -
LMS 4.2 fails Device Package Update
Hallo,
Device Package Update fails with this error:
Error while downloading package information from Cisco.com for the selected products. See the d:/CSCOpx/log/psu.log file for details.
PSU.log shows:
ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():IOException:connect timed out
best regards
AlexWhat is the exact model of 3850 switch you're trying to monitor?
Following are the supported models :
Device Name
sysObjectID
Supported Software Version
Support Type
Device Name
sysObjectID
Supported Software Version
Support Type
Cisco Catalyst 3850-48P-E Switch
1.3.6.1.4.1.9.1.1641
Device Update
Cisco Catalyst 3850-48P-S Switch
1.3.6.1.4.1.9.1.1643
Device Update
Cisco Catalyst 3850-24P-E Switch
1.3.6.1.4.1.9.1.1642
Device Update
Cisco Catalyst 3850-24P-S Switch
1.3.6.1.4.1.9.1.1644
Device Update
Cisco Catalyst 3850-24U-E Switch
1.3.6.1.4.1.9.1.1767
03.11.35.EMP
Device Update
Cisco Catalyst 3850-48U-E Switch
1.3.6.1.4.1.9.1.1768
03.11.35.EMP
Device Update
If it is 3850-24p-L, it can be :
CSCuj61704 No support for 3850-24p-L in LMS 4.2.3
Try updating your mdf device package as well. Device package for Common Services.
For current Nexus device package issue, each device package is not individual, but has some dependant packages. Without which they are tend to fail during installation check.
You can select all the available device packages and try to install. It seems you dont have SharedDcmaIOS (3.1.7) installed and hence the package is failng due to pre-requisite.
You have to install each package which fails which consistancy check on other packages.
For mdf package update, you can select common service as well and check for update.
There may be some 3850 device packages already available, please share output of following command for us to see :
NMSROOT/bin/psucli -p rme -q -all
-Thanks
Vinod
**Rating Encourages contributors, and its really free. ** -
Unable to open 2 9509 switches at the same time in Cisco Device Manager
Dear Friends,
There are a pair of MDS 9509 switches whose management addresses are 172.16.2.197 and 172.16.2.198.
When we try to manage these Devices through Cisco device manager, the first device opens up without any problem, but when the second 9509 is opened in Cisco Device Manager, it fails giving the following error message:
"Open udp transport failed: Address already in use: Cannot bind"
To get around this issue, if we close the first interface to the 9509 switch, then we are able to open up the second 9509 in Device Manager.
We have this problem only in Cisco device manager. If we open one switch in Cisco device manager and the other switch in Cisco Fabric Manager, it works.
Also, we can telnet to both the devices successfully at a time.
The device manager in use is 4.1.
Please find enclosed the sh version outputs for your kind reference.
Can you please help me understand the cause of this issue?
Thanks a lot
GautamIs it always the same MDS that fails to open, or can you open either one first, and then the second one poses the problem (no matter which one is second)?
Can you try from a second work station and see if you can open DM to both switched at the same time? I suspect the address it is complaining about is the local workstation IP, not the MDS IP.
If you open the FM map, then you click on the MDS ICONs, can you open DM to both MDS?
- Mike -
IOS Update via Device Manager - 2960 S and X Series Succeed, Others Fail
Hello,
I am doing a round of IOS updates on a small LAN with a mix of 2960, 2960S, and 2960X switches. I have been using the built-in Device Manager, selecting the Software Upgrade option on the toolbar. So far the 'S' and 'X' series switches have upgraded successfully. The 2960 (WS-C2960-24TC-L) series have thus far all failed.
With this failing switch type I select the appropriate .tar, as usual, click the Upgrade button, and wait. In every case the process hangs at step 1. 'Loading the tar file to the switch'. I am trying to upgrade this failing switch type to 15.0.2-SE7. The switches to be upgraded are currently at firmware versions ranging from 12.2.(50)SE1 to 12.2(55)SE7.
Is anyone aware of any known issues with this series of switches that may cause IOS upgrades to hang in this fashion?
Thank You,Please use [ code] tags https://bbs.archlinux.org/help.php#bbcode
like this
or [ quote ] tags instead of [ ins ] tags - that bright yellow if hard on the eyes.
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