6630 PC SUITE INSTALLATION PROBLEM

Question

Windows XP PROFESSIONAL edition, Version 2002, service pack 1
When downloading PC suit I get the following error message:-
Error 1402.COULD NOT OPEN KEY:
HKEY_LOCAL_MACHINE\software\classes\Msxml2.Domdocument.4.0\CLSID
I tried several times to install it by using CD ROM version 6.4 i get the same error when using online version 6.7
please advice me what to do,i bought it (6630) TWO DAYS AGO

Answer 1

These are tricky because it is more about the state of your PC software than Nokia, so there and hundreds of root cause candidates for your problem.
Some of these COULD help:
A) Update your PC to XP Service Pack 2 from windows update
if you don't want to or cannot do that
B):
1)Uninstall any version of Nokia PC Suite from Start-Settings -Control Panel - Add/Remove programs.
2)Restart your PC
3) Run registry cleaner from:
http://europe.nokia.com/nokia/0,,84592,00.html
4) Restart PC
5) Download latest PC Suite from www.nokia.com/pcsuite
(when downloading, choose "save" (don't choose "run") and save the download file to a location in your PC that you can remember
6) Stop any anti-virus program that you have running (make sure you don't have internet connection to your PC when you do that)
7) Double click the downloaded file and start the installation process, follow the instructions carefully
8) PC Suite installed successfully?
9) If not, open google and type something like: Windows XP Error 1402.COULD NOT OPEN KEY (you get lots of links)
and start to dig into the exciting world of Windows fixing...