"666 error, unable to get document" in XL Reporter

Question

Hi,
to avoid confuse the whole issue I type this at the points:
what is broken: create a report (export to Excel);
domain: 2003 SBS Premium;
OS: 7 Pro 64 (local session) and 2003 SBS Premium (RDP session);
updates: last (all);
.NET: all frameworks + updates;
account permissions: all permissions: local and domain Administrators group;
Excel: 2010 for home and office and 2003 Basic Ed.;
Excel`s settings: all security things disabled, macros and activex stuff enabled without promt;
main hint: during SAP installation, SAP says "Microsoft Excel is required but not installed. The Excel reporting feature will not work" (everytime WAS installed);
hint: affects all PCs and RDP`s session except one and user is not an admin (idk why it works)
did I reinstall SAP: yes, error with "no excel here" remains.
did I reinstall Excel: yes.
the problem starts: last sunday. Before that everything worked .. maybe "new" update for Office made it.
I talked to my SAP headoffice and they said: XL Reporter likes to fall, it is sensitive application. LOL.
Does anyone know how to fix it or had this problem?
Thx in advance and kind regards
Przemyslaw Jurkiewicz

Answer 1

You haven't mentionned what version & patch you are on, but Office 2010 is not supported until quite recently, although it does work.
The reason for the message is that the installation does not recognise the 2010 file formats.
Have you tried running SAP using Run As Administrator, to see if that works?
When you uninstalled & reinstalled the client, did you delete the SAP Business One folder?