6700 jamming error message

I cannot clear the screen message that states I have a ADF paper jam. I have carefully followed all of the instructions in the HP online tutorial including the reset procedure. I never found any paper jam at all. This is a new machine that I just started using at the end of December so all of the mechanisms are clean. The problem occurred after I printed a page out of a book. I am not a "techie" so please keep your suggestions suitable for an old lady.

Hello @GUSE ,
Welcome to the HP forum.
I understand that you are having a false paper jam message, referring to the ADF. I would like to help.
The following is from HP's document: A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri...
Here is the part I would focus on:
Solution six: Clear the paper jam from the automatic document feederFollow these steps to clear a paper jam from the automatic document feeder (ADF)
Press the Power button to turn off the printer.
Disconnect the power cord from the rear of the printer.
Remove any originals from the document feeder tray.
Figure 26: Remove any originals
Lift the cover of the ADF until it stops.
Figure 27: Lift the ADF cover
Check for any jammed paper in the rear of the ADF.
Gently grasp any jammed paper in the ADF with both hands, and then pull the paper slowly but firmly upward to remove it.
Lift the tab located on the front edge of the ADF to raise the ADF mechanism.
Gently grasp any jammed paper in the ADF mechanism, and then pull the paper slowly but firmly upward to remove it.
Close the ADF cover.
Try the task again.
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.
Solution seven: Perform a power resetSometimes a paper jam error persists even though there is no jammed paper (false paper jam). Follow these steps to perform a power reset, which will clear a false paper jam error.
Step one: Reset the printer
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Honestly If you have done this already, and the unit is new, I would call technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
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Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards,

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Hi,
Our printer here in the office has been showing the same error message for a while now and we cannot find out why it keeps comin up. The error message reads; 'Paper Jam, The original is jammed in the automatic document feeder (ADF)
Open the ADF cover, remove and reload the original, and then try again.'
I cannot find anything jammed and am not entirely sure what ADF cover means? Can anyone help with this as it will not let us scan anything
Thank you

Hello Latitude50,
Welcome to the HP Forums.
I see that you are having an issue with the Automatic Document Feeder (ADF) on the printer.
I have a few steps that we can run through to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also done some research and I have found a great document the deals with troubleshooting a paper jam error.
Please click on the following link : 'Paper Jam' Message Displays on the Printer.
Please pay close attention to Solution six: Clear the paper jam from the automatic document feeder.
I hope this information is helpful. If you have any other questions, please feel free to write me back and I will be more than happy to help.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Officejet 6700 Premium - Error message: The printhead appears to be missing ...

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Hello @Utti , and welcome to the HP Forums!
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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product : HP Officejet Pro 8500 All-in-One Printer - A909a
OS : NA
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Then I looked on the internet for advices, ideas etc.
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The very same thing happened to my 8500 WIreless. I was printed a two page document and only one page came out. since that time the printer is stuck in the 'Paper Jam' state. Call it false or fake, it is simply inaccurate. I watched the video and located the gear that breaks. I opened the cover, stuck screwdriver in the sensor to make it think the cover was closed and watched it cycle. I can clearly see that the white gear on the left is cracked, in fact separated. The cycle causes the gear to rotate so I could get a good visual on it, even inside it's black housing. I will now begin my hunt for repair options.

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Hello @Maria3,
Welcome to the HP Support Forums!
I understand that you're getting a 'carriage jam' error on your HP Deskjet D2430 Printer when printing from your Windows Vista computer. I would like to assist you today with resolving this error state. I see that you have already checked for jams and verified that the carriage moves. However, the error persists. At this time I am going to run you through some additional printer hardware troubleshooting steps.
Step 1: Print a Self-Test Report:
We are going to verify right from the start if you are getting a false Carriage Jam error message from your computer. Therefore, I am going to have you try to print a standalone report from your printer.
1. Press the Power button () to turn the product on.
2. Hold the Power button () down.
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4. Release the Power button ().
A Self - Test report should now print. If the report fails to print please proceed to the next step.
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Office jet 6700 printer jam error when there is no printer jam

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Hi @lbrockhurst
Although you are not experiencing a true paper jam, the solutions presented in the following document might help to resolve the issue; A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri...
As you will see in the document above, paper jam messages are not only a result of physical paper jams;
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Paper loaded incorrectly in the paper tray.
Damaged or dirty paper rollers.
Torn, wrinkled, or damp paper loaded in the paper tray.
The rear access door or two-sided printing accessory (duplexer) might not be closed or is not locked into place.
Paper was added to a stack already in the tray while the HP product was printing.
The tray contains more than one type of paper.
The paper is jammed inside the HP product where you cannot see it.
An obstruction is blocking the paper path.
Torn pieces of paper from a previous jam are stuck in the product.
The tray is too full.
If printing on an envelope, the edges of the envelope are bent.
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I hope this heps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Error Message the ADF is jammed.

Error Message the ADF is jammed. I don't see any paper or debree jammed anywhere and I already performed a cleaning of the rollers and feeder as outlined in HP. Anything else I am missing?

I have a HP officejet 6700. Have an error message that ADF is jammed with origainal. I open it up and nothing is jammed. Error code won't go away. Now I can't even print.
Zactinium wrote:
Hey @chris2015 ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are getting an ADF jam and you can not locate the jam.
So that I am able to help you I need to know which printer you are using.
Look forward to hearing back from you.
Zactinium wrote:
Hey @chris2015 ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are getting an ADF jam and you can not locate the jam.
So that I am able to help you I need to know which printer you are using.
Look forward to hearing back from you.
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Thank you. Those are beautifully written procedures.
Looks like it's a network issue. I reach the step, "Adding a printer using the wizard":
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http://<IP address of Mac>:631/printers/Queue Name
which I do, entering
http://192.168.0.4:631/printers/MP830
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And then I am toast!
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Pretty sure it's a network config issue, especially isnce I can Bonjour to my other Mac.
TIA...

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Please help

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

I have a C4240 All-In-One printer and i am getting an error message Carriage Jam. i hardly use the

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Can't really help with your Internet issues, but I can put you on the path to leaning more about Macs.
If you're a former Windows user, there many resources on Apple's web site to get yourself familiar with how Macs and OS X work.
Here ard a few areas to spend time with
http://www.apple.com/support/macbasics/
http://www.apple.com/support/imac/intel/
http://support.apple.com/videos/
http://www.apple.com/support/lion/
http://www.apple.com/support/osx/
For the video tutorials, in the video search box, just type in OS X. You'll get a list of OS X video tutorials to watch as you learn to use your iMac.
Start with the Anatomy of a Mac video first, Then the Finder Basics video second. After you have watched and put to use these two videos, you can watch any other OS X video you want in any order.
Here is a free eBook download of David Pogue's OS X Snow Leopard The Missing Manual here. While OS X 10.7 LIon and OS X 10.8 Mountain Lion work a bit differently than OS X 10.6 Snow Leopard, there are many things that still apply.
http://it-ebooks.info/book/337/
Good Luck!

6700 error message

Hi there,
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I keep getting the error message
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We I clear this message by selecting 'Ok'- a small flashing symbol appears beside my batter symbol in the top left of the screen (small box with two arrows exiting, pointing to the right).
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Hi sudude,
Thanks for the quick response. Ya, it looks like the symbol thats on my USB cable, but I've never used my USB cable with my phone?
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