6800 fan adjuster not working

Hi all,
This is my first post I hope someone can help me. Basically I have just received a 6800 128mb card. My problem is that i bought this card mainly becuase of the superb cooling solution and the fact that the fan speed can be adjusted.
However no matter what I try the fan is 100% all the time. I move the slider back and froth and nothing happens.
I have installed all the latest drivers and no change, I have the msi 3d turbo as well but that will not show fan speeds etc. is this my problem? and if so does anyone know how to sort it before I rma?
Many thanks in advance.

You could try to remove the small plastic plate which keeps the FAN speed from getting too low or stopping.
I also can't hear a difference for different settings of the upper 50% of the slider setting, but if you put it lower the slider gets very sensitive.
If it still does not work, I would RMA the card.

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Please identify your notebook/pc .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post item number 2 as seen on the following example of an HP notebook's barcoded sticker. The barcode on your HP product may be slightly different in appearance, but will still have the important information needed for us to help you.
###Do not post the serial number as it is personal information.###
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could you sense the fan is running by hearing and hot air blow out from air vent?
1) if fan is running and running faster when hot, it means fan is working. please check if anything block the air vent or air intake. only Air can flow freely, it can cooling down the CPU.
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My laptop config in short: i5-3320m 2.60GHz with integrated graphics Intel HD4000, 4GB Ram.
I don't like the elitebook 8470p cooling system and i can't see the normal reason of the machanism.
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Thanks for the question Akos,
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“I am an HP Employee“
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Please identify your notebook/pc .
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post item number 2 as seen on the following example of an HP notebook's barcoded sticker. The barcode on your HP product may be slightly different in appearance, but will still have the important information needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit ) and post whether the CPU is an AMD or Intel product
Not posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.
Is your notebook/PC still within its warranty period?
Once you post this information we can help you.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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This question was solved.
View Solution.

If it is the fan that is you're having problem with, you can replace it. HP doesn't provide cooling fan alone as spare part.
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6800 fan adjuster not working

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