6945 Phones get JTAPI ERROR, not 6941

Hi, I have the same config if I compare a 6941 vs 6945 but the agent can't login with CAD if they have a 6945.
Anyone ?

Hi Philippe,
Could you please attach the exact error screenshot of this CAD. Along with the CAD logs (C:\Program Files\Cisco\Desktop\log)
Thanks,
Anand

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Getting an error not a groupby expression

Hi Here is my select statement, I want to select values from different tables before using Decode it is working fine when I included Decode I am getting an Error "Not a group by Expression". I have verified all the columns I have included in group by clause, please help on this
select EMPM.EMPNO, EMPM.FIRSTNAME||' '||EMPM.SURNAME as EMPNAME, OTBM.EMPNO, OTBM.CEILINGCODE,
TO_CHAR(OTBM.STARTDATE,'DD-MM-YYYY') as STARTDATE,OTCM.OTCEILINGHRS,
max( DECODE( OTBD.WEEKDAY, 1, OTBD.DAYCEILINGHRS, null ) ) AS DAY1_HRS,
max( DECODE( OTBD.WEEKDAY, 2, OTBD.DAYCEILINGHRS, null ) ) AS DAY2_HRS,
max( DECODE( OTBD.WEEKDAY, 3, OTBD.DAYCEILINGHRS, null ) ) AS DAY3_HRS,
max( DECODE( OTBD.WEEKDAY, 4, OTBD.DAYCEILINGHRS, null ) ) AS DAY4_HRS,
max( DECODE( OTBD.WEEKDAY, 5, OTBD.DAYCEILINGHRS, null ) ) AS DAY5_HRS,
max( DECODE( OTBD.WEEKDAY, 6, OTBD.DAYCEILINGHRS, null ) ) as DAY6_HRS,
max( DECODE( OTBD.WEEKDAY, 7, OTBD.DAYCEILINGHRS, null ) ) AS DAY7_HRS,
ADDHOURS_FUN(OTCM.DAY6_HRS,OTCM.DAY7_HRS) as TOTHRS,SEM.SECTIONNAME,CGM.CATEGORYNAME,ORGM.ORGANIZATIONID,CCM.COSTCENTREID
,SPA.SHIFTPATTERNCODE,SEM.SECTIONDESCRIPTION,SEM.SECTIONID,DNM.DESIGNATIONNAME
from EMPLOYEEMASTER EMPM,OTBOOKINGMASTER OTBM,OTCEILINGMASTER OTCM,OTBOOKINGDETAILS OTBD,
SECTIONMASTER SEM,CATEGORYMASTER CGM,ORGANIZATIONMASTER ORGM,COSTCENTREMASTER CCM,
SHIFTPATTERNALLOTMENT SPA,DESIGNATIONMASTER DNM
where OTBM.EMPNO=P_EMPNO and OTBM.STARTDATE=P_STARTDATE
and OTBM.CEILINGCODE = OTCM.CEILINGCODE
AND OTBD.OTBOOKINGID=OTBM.OTBOOKINGID
AND EMPM.EMPNO = OTBM.EMPNO
AND SPA.EMPNO = EMPM.EMPNO
AND SPA.STARTDATE = P_STARTDATE
and SEM.SECTIONID=EMPM.SECTIONID
and EMPM.CATEGORYID=CGM.CATEGORYID
AND EMPM.DESIGNATIONID=DNM.DESIGNATIONID
AND DNM.CATEGORYID=EMPM.CATEGORYID
AND EMPM.CATEGORYID != '4'
and CCM.COSTCENTREID=SEM.COSTCENTREID
and ORGM.ORGANIZATIONID=CCM.ORGANIZATIONID
group by EMPM.EMPNO,EMPM.FIRSTNAME,EMPM.SURNAME,OTBM.EMPNO,OTBM.CEILINGCODE,
OTBM.STARTDATE,OTCM.OTCEILINGHRS,OTBD.WEEKDAY,OTBD.DAYCEILINGHRS,
SEM.SECTIONNAME,CGM.CATEGORYNAME,ORGM.ORGANIZATIONID,CCM.COSTCENTREID,
SPA.SHIFTPATTERNCODE,SEM.SECTIONDESCRIPTION,SEM.SECTIONID,DNM.DESIGNATIONNAME
ORDER BY TO_NUMBER(EMPM.EMPNO);

ChakravarthyDBA wrote:
before using Decode it is working fine when I included Decode I am getting an Error "Not a group by Expression". I have verified all the columns I have included in group by clause, pleaseIt looks more like you added this,
         addhours_fun ( otcm.day6_hrs, otcm.day7_hrs) AS tothrs,Let me hep you format your code:
select   empm.empno,
         empm.firstname || ' ' || empm.surname as empname,
         otbm.empno,
         otbm.ceilingcode,
         to_char ( otbm.startdate, 'DD-MM-YYYY') as startdate,
         otcm.otceilinghrs,
         max (decode (otbd.weekday, 1, otbd.dayceilinghrs, null)) as day1_hrs,
         max (decode (otbd.weekday, 2, otbd.dayceilinghrs, null)) as day2_hrs,
         max (decode (otbd.weekday, 3, otbd.dayceilinghrs, null)) as day3_hrs,
         max (decode (otbd.weekday, 4, otbd.dayceilinghrs, null)) as day4_hrs,
         max (decode (otbd.weekday, 5, otbd.dayceilinghrs, null)) as day5_hrs,
         max (decode (otbd.weekday, 6, otbd.dayceilinghrs, null)) as day6_hrs,
         max (decode (otbd.weekday, 7, otbd.dayceilinghrs, null)) as day7_hrs,
         addhours_fun ( otcm.day6_hrs, otcm.day7_hrs) as tothrs,
         sem.sectionname,
         cgm.categoryname,
         orgm.organizationid,
         ccm.costcentreid,
         spa.shiftpatterncode,
         sem.sectiondescription,
         sem.sectionid,
         dnm.designationname
from     employeemaster empm,
         otbookingmaster otbm,
         otceilingmaster otcm,
         otbookingdetails otbd,
         sectionmaster sem,
         categorymaster cgm,
         organizationmaster orgm,
         costcentremaster ccm,
         shiftpatternallotment spa,
         designationmaster dnm
where        otbm.empno = p_empno
         and otbm.startdate = p_startdate
         and otbm.ceilingcode = otcm.ceilingcode
         and otbd.otbookingid = otbm.otbookingid
         and empm.empno = otbm.empno
         and spa.empno = empm.empno
         and spa.startdate = p_startdate
         and sem.sectionid = empm.sectionid
         and empm.categoryid = cgm.categoryid
         and empm.designationid = dnm.designationid
         and dnm.categoryid = empm.categoryid
         and empm.categoryid != '4'
         and ccm.costcentreid = sem.costcentreid
         and orgm.organizationid = ccm.organizationid
group by empm.empno,
         empm.firstname,
         empm.surname,
         otbm.empno,
         otbm.ceilingcode,
         otbm.startdate,
         otcm.otceilinghrs,
         otbd.weekday,
         otbd.dayceilinghrs,
         sem.sectionname,
         cgm.categoryname,
         orgm.organizationid,
         ccm.costcentreid,
         spa.shiftpatterncode,
         sem.sectiondescription,
         sem.sectionid,
         dnm.designationname
order by to_number (empm.empno);Regards
Peter

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Dears,
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

6945 Phones get JTAPI ERROR, not 6941

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