6D flash sync problem; flash not reporting to body? Firmware glitch? User error?

I was shooting my 6D today at the aviary. I believe I was in TV mode. Had my Canon 320EX speedlite on. I had been shooting with the flash off but turned it on. The shutter was set at 1/400th. The ISO was, I know, still set from the last room I was in, which was dark, so it is at ISO 3200. 
All the birds depicted were actually whole animals; no half-birds were anywhere to be seen. 
Anyway, the camera failed to reduce the shutter to the camera's max sync speed (1/180) like you expect it to do. As a result, the flash was clearly out of sync with the shutter.
Also, the metadata says "flash did not fire". But obviously it did fire.
Could this be a firmware glitch? Bad camera? Some obvious user error I am overlooking?
Scott
Canon 6D, Canon T3i, EF 70-200mm L f/2.8 IS mk2; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; EF 85mm f/1.8; Sigma 35mm f/1.4 "Art"; EF 1.4x extender mk. 3; 3x Phottix Mitros+ speedlites
Why do so many people say "fer-tographer"? Do they take "fertographs"?
Solved!
Go to Solution.

Assuming the flash & camera are 100% compatible (newer models of bodies aren't always happy with older strobes) AND based on some problems I've had with my 1Ds2 & 580 EX it may be that the flash isn't as far forward into the hot shoe as possible, or even if it is it's not making PERFECT connections on all 5 terminals. I've had that problem a few times & now check for it. If I don't get the result I expect on my test shots (to check exposure) I wiggle & re adjust until I do get the right result.
"A skill is developed through constant practice with a passion to improve, not bought."

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