6th gen 120gb ipod won't play

My 6th generation 120gb ipod classic acts like it's working - shows songs & podcasts w/the arrow for play & double lines for pause at the top of the screen, but won't actually proceed forward and play. It has been working perfectly and just started doing this for no reason. Will resetting it to factory settings correct the problem? Any other suggestions? Anyone else have this problem? Thx

Hi agramante9a,
The steps outlined below can help restore functionality to your iPod Nano's display.
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
iPod nano (6th generation): Hardware troubleshooting
https://support.apple.com/en-us/TS3474
All my best,
Allen

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