6th gen nano not recognized by windows 7 64 bit

My nano is not seen by my computer or Itunes. also when i download itunes there appear to be no drivers for mobile support. what am i doing wrong? I tried all the steps found on apple support and nothing works. My sync cable is brand new and all my usb ports work fine. help please.

Working solution on win 7 32 & 64 with driver lj1010serieshb-vista, did as follow:
connected printer, windows tried to auto install and failed, device was listed as unspecified.
googled for lj1010serieshb-vista(32/64).zip driver, downloaded from hp website, unzipped and extracted files.
Start > Run > PrintManagement.msc , then Print Servers > Localhost , right click on drivers > add driver > next > choose x86/x64 > next > have disk > browse to location of extracted
files, select hpc1015e.inf > ok > select hp laserjet 1010 hb > next > finish
Repeat above process and this time select select hp laserjet 1015 hb > next > finish , this step is needed as stated on previous post some files are missing on the 1010 driver and adding 1015 fixes the problem.
Now back to Devices and printers , right click on the unspecified device > troubleshoot > then will ask to search for driver, select "apply this fix" , it will find and install the correct driver from previous step > then will ask to set printer
as default, select "apply this fix" > then will ask if you want to share printer, select "skip this fix" if you don't want to share > close troubleshooter.
Now i have perfectly working printer, 'preferences'  is working and not crashing win explorer and printer doesn't hung.
I guess you could first add the two drivers to your system before
connecting your printer and it would install perfectly but who would though this old printer would not work trough windows update.
thanks to the people who went by trial and error to find a working solution.

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    http://support.apple.com/kb/ts1538
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    Your iPhone, iPad, or iPod touch may not appear under Devices in iTunes after you connect it to your Windows PC. Any of the following may also occur:
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