6th gen. Nano volume decrease button repair

Is it possible to get a repair if my volume decrease button won't work?
If yes,then how do I do that?How do I notify Apple?What would be the "requirements?"

Howdy Hemi,
It sounds like you are setting the volume to the desired level, but it keeps going all the way down on its own after some time. I would start by resetting the iPod Nano 6th gen:
Reset your iPod
Test the issue again after resetting to see if that resolved it. If it does not, then I would next recommend using the following article to restore the software and try it again.
Restoring iPod to factory settings
Thank you for using Apple Support Communities.
All the very best,
Sterling

Similar Messages

6th gen nano- sleep/wake button stuck- how to repair

My 10 month old 6th generation nano is not working- seems like sleep/wake button is "stuck". is there some way to repair this?

Hello Ryan,
Since it sounds like you have already tried all the usual and available troubleshooting techniques, I would make a trip to your local Apple store/Genius Bar and have them take a look at it. Your iPod is still under Apple's 1 year warranty that cover any defects (but not accidental damage!).
B-rock

HT1459 my 6th gen nano stopped working and is not recognized by my computer or in itunes. I tried rebooting with directions, it still doesn't work. I've tried pluggin into power source and pushing the on off button with the volume down button- this doesn'

My 6th gen nano ipod stopped working. I figured it was because it was next to my sweaty body, so put it in rice. I sought help from internet and tried all of the troubleshooting steps; i.e pushing down the power button and the volume down button consecutively, plugging it in to a power source, waiting 10 minutes and pushing the buttons while it was plugged in. Nothing has worked thus far. Is there anything else that I can try?

Hi there Betsyell,
You may find the troubleshooting steps in the article below helpful.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
-Griff W.

HT1459 My nano (6th gen.) sleep/wake button is frozen. What can I do?

My nano (6th gen.) sleep/wake button is frozen. What can I do? I have owned this less than a year

I had a broken home button within 6 months and had it replaced. Now I have a broken volume up button less than a year later. They want $65 to fix with 90 day warranty. This is a major defect and they should have recalled these units. It is insane that they are still ignoring this problem and telling people to pay to have it fixed. I'm filing a complaint against Apple.

Power Button Stuck on 6th Gen Nano

Hi,
If the Power button gets stuck (in the "ON" position) on my 6th gen Nano, and the device is less than a year old, can I still get Apple to replace it with a new one --- even if all I have is just the serial number on the device and nothing else?
Or do I need the receipt, and original box & packaging, etc...
Thanks.

You are still under warranty for a repair. Call Apple tech support and report the problem to them.
Have you considered purchasing AppleCare? Extends your warranty 2 more years.

HT202183 My power button on 6th gen nano stopped working.

hello everybody.
the power button on my 6th gen nano stopped working. everything else is ok but won't switch on unless plugged in to power. then its fine.
I think the power button is broken/stuck.
Anybody else have this problem?
If so how did you fix it/ how much did it cost to fix?

Take the iPod Nano into an Apple Store. After the folks there examine it, they will quote you an estimate. Or you can call them and ask.

My 6th gen nano screen will not rotate, stuck perpendicular to buttons

All of a sudden, my 6th gen nano screen will not rotate. I have it on a watch band and it is perpendicular to the buttons (and my view of it).

planb77, you have truly taught me a lesson, and after all these years, I finally see that it is very helpful to READ THE MANUAL. I was having this issue, and it was spell out for me all this time. I never liked to look at the manual to resolve my technical issues, but I will always go there first to see if I can resolve any issues.
Thanks,
darknessfromgwood

My 6th gen nano randomly bumps up the volume to full... is there a fix?

My 6th gen nano randomly bumps the volume to full... is there a fix?

What happens if you try a hard reset using the appropriate instructions in this Apple support document?
http://support.apple.com/kb/ht1320
B-rock

HOW do I get the "watch" to stay on and not shut off on my 6th GEN NANO?

After purchasing a $70 cool watchband for my new 6th GEN NANO, I'm very disapointed that I can't get the "watch" function to stay on more than 15 seconds. AppleCare says that it isn't meant to stay on, it would run down the battery. Then why put on 16 watch faces, and show it as a "watch" on everything you publish? Doesn't make sense you can watch TV shows and movies, but doesn't have enough battery to run a watch face. BAD design, and shame on APPLE for selling a dozen different watchbands in their stores. Now don't you think the store salesman would say "are you thinking of wearing this as a watch, or to hold your NANO while you are at the gym"? 15 seconds is often not enought time to get setup and take someone's blood pressure. I don't think I need to offer an explanation of WHY a watch should work more than 15 seconds without pushing a button, do I?

This is getting silly, but I'm not too young to remember the early digital watches. The difference is that we knew what we were buying . jThey were upfont about the FACT that the watches didn't stay on. And how well did they sell as watches? Hmmm I don't think any of us said that Apple was pushing Nano primarily as a watch. That said, this is not a third party "app" either .... 18 clock faces come with the Nano as a "feature" of the product. It's not a "digital time read out"... it's made to look and act like a watch. Apples own website touts that you can change its face "to match your mood or your outfit".... The bands they sell range from $20 bucks to like $150 bucks.... This is a HUGE money maker for them. It is THESE KINDS OF FEATURES that brings people back buying new ipods, because like I said, without them, I have plenty of devices that already "record music", or "store pictures". And your other points have zero merit. Go to the Apple website to the Nano 6 page where Apple touts all of its merits. This is where Apple explains the features of their product. There is a whole section:
http://www.apple.com/ipodnano/features.html
Clock faces. Time to match your mood. Or your outfit.
(copy below)
It’s all in the wrist.
Do you wear your iPod nano on a watchband? With 18 different clock face designs to choose from, you can have a new watch style whenever the mood strikes you. Sport an analog face for a formal event, go digital for a retro feel, or choose a whimsical, animated character like Mickey Mouse or Kermit the Frog. There are also color options so you can match the color of your iPod nano. iPod nano watchbands are available in a range of styles and colors from theApple Online Store.
And last, for the record Sir, I have probably purchased 50 Apple products for myself, my business, and as gifts in the last 10 years. I have had my manufacturing issues which Apple always responsibly took care of. But I have NOT ONCE complained in this forum about ANYTHING. I am a HUGE Apple fan. I felt strongly enough, that this issure warranted warning others about. Mostly, I wanted APPLE to understand the gaff and perceptual problem which was created. Perhaps not to all (like to you), but certainly to some (obviously like me). Let's face it, we BOTH represent groups of the public, like it our not. Especially, since I rarely talk to Apple staff, I'm an early adopter, and for some reason, I hesitated on this product and did talk to a couple staff members when I was in the store FOR OTHER THINGS. I bought one for myself, and three for gifts. I've already returned the ones I bought as gifts, because when I showed my neices and nephews MINE, and the disfunction of the watch, they all lost interest in keeping theirs, and opted for other Apple devices instead. And if you still don't think they are marketing this Nano as a watch more than iphone, touch, pad, or classic, then I throw up my arms, and say Happy New Year. You are Apple washed and whipped beyond repair. NOBODY is perfect, not even Apple. Or, you.

6th gen nano not recognized by win7, nor itunes

i've been using my 6th gen nano for a few months now with no problems. suddenly today, i plugged it in and it wasn't recognized by windows and doesn't show up in itunes.
i keep getting errors stating the unknown device is not recognized. i've uninstalled and reinstalled drivers in the Device Manager. i've tried everything on this support page: http://support.apple.com/kb/TS1538. i've also uninstalled, reset, and reinstalled itunes...twice. i've also reset the 6th gen nano several times by holding down the - volume button and sleep button.
the weird thing is, when i plug in my 2nd gen shuffle, it's instantly recognized by win7 and itunes. same thing for my 1st gen nano (using the same cable and USB port).
itunes 10.1.1.4

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

6th Gen Nano - Sound Check doesn't work

Hi
The sound level on my 6th Gen Nano is all over the place. There is a big variance in volume from one song to the next which is both annoying and dangerous to my hearing. The Sound Check function is turned on in both the Nano settings and iTunes.
Does anyone know a fix to this before my ear-drums blow out?

Sound check is basically useless. Hasn't worked effectively on any model I've purchased. However, as others have pointed out, you can adjust the volume of a song so that your playlists don't cause public embarrassment. Simply do a control "i" on a particular song. In the "info" tab, you can increase or decrease the volume of a particular tune. However, if you make the adjustment, be sure to adjust all of the tune from that album. Otherwise, when you play the album, the song you tweaked will have a different volume from the rest of tunes on the album. It ain't a great fix... but it's better than what the programmers have done with sound check.

6th gen Nano: Sound quality and updates?

So I'm looking at possibly getting a 6G nano, couple questions. How is the sound quality? I recently bought a pair of $75 headphones and was very pleased with the them listening on my ipod touch 2nd gen, not so much on my 2nd gen shuffle. Can anyone compare the sound quality of the 6th gen nano to the 2nd gen ipod touch, or even the 2nd gen shuffle?
One feature that may keep me from buying this is the fact that it automatically sleeps after 60 seconds and there is no way to change this. So you have to wake the thing after every 60 seconds, which would be very annoying, especially if you are on a bike. Can/will apple do an update via itunes to add the ability to change these settings? For example the ipod touch has options to sleep after 1,2,3,4,5 minutes and never sleep. Thanks.

I think the sound is really good for such a small device. I don't notice much of a difference between the 6g nano and my 2nd gen touch. I do use better headphones. For exercise I use some sennheisers and also have a $200 pair of Dr Dre monster head phones that sound great! I do have the soundcheck turned on to even out volume levels between tracks.
I biked today with it clipped the left shoulder of my shirt. Yes...you have to hit the wake button to turn on the screen before you can hit the forward to next track button. Not too hard to get used to once you do it a few times. I do wish there was a way to keep the screen turned on ...maybe in a future firmware upgrade.

My apple 6th gen nano turns on but only has a bright light without images

my apple 6th gen nano turns on but only has a bright light without images

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

My 6th gen. nano will not come back on, Whats wrong.

My 6th gen. nano will not come back on, Whats wrong? I tried to turn it on, and putting on my charger and It won't respond in any way.

I've just had mine returned from Apple unrepaired after sending it off with the same problem after 6 months.
Apparently there was liquid damage so they won't repair it!
This was news to me, as I have looked after my iPod and it has never been near any liquids. The only thing I can think of is that it was caused by humidity due to jogging with it, which is an activity targeted by this product. So that's £130 down the drain!
If you search nano and humidity/jogging/sweating etc on here you will find hundreds of similar complaints. As far as I'm concerned the 6th Gen Nano is not fit for purpose.
It's the last Apple product I will ever buy.

Using nike fitness technology on 6th gen nano

One of the main reasons I chose the 6th gen nano over the shuffle was the feature enabling run tracking. It was my understanding that the newest generation was ready to go and didn't need an added kit like previous nano generations. However, I find that my nano only has the option to use a pedometer on the pre-loaded fitness icon. I'm new to apple technology, so excuse my ignorance, but I can't seem to find a way to track distances, mile times, and similar. Please help me figure out if there are controls that can be changed or additional downloads that must be pursued. Thank you!

You can't. Being able to do so would dramatically decrease your iPod's battery life anyways.
B-rock

6th gen. Nano volume decrease button repair

Similar Messages

Maybe you are looking for